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Motorpoint - Chingford Reviews 

777
TrustScore 4.5 out of 5

4.7

Lea Valley Road, E4 7PX Chingford, Essex, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Our experience from beginning to end was brilliant. This is our second time here at Chingford exchanging our car. We were initially helped by Raj and then assisted by Zeynep who was very helpful. Tog... See more

Rated 5 out of 5 stars

Great experience! Staff were amazing (Aaron, our salesman was brilliant, so friendly and helpful) and a vast selection of cars at competitive prices. They had the exact spec car we wanted, and £500... See more

Company replied

Rated 5 out of 5 stars

Ordered the car through the website, arrive at my allotted time and after the test drive of my part exchange was done, car transferred to my name and off I went. Zeynap who looked after me was ver... See more

Rated 5 out of 5 stars

Motorpoint is the only place to go if you are planning to buy a near to new car. I brought a Kia from them. It had low mileage, it was clean and tidy without any marks or dents. The only issue i... See more

Company replied


Company details

  1. Car Dealer
  2. Used Car Dealer

Written by the company

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Written by the company

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Contact info

  • Lea Valley Road, E4 7PX, Chingford, Essex, United Kingdom

  • 020 3993 1329
Promotion box for Motorpoint - Chingford

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4.7

Excellent

TrustScore 4.5 out of 5

777 reviews

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4.7

All reviews

(777)

5,892 reviews in the last 12 months

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Rated 5 out of 5 stars

Most ever great and reliable This motor point chingford branch…

This motor point chingford branch really make me so happy today with their great customer service and knowledge of vehicle. This is my third time purchasing vehicle from them. I recommend highly for trust and reliability. You can find almost any vehicle with competitive pric.

January 15, 2026
Unprompted review
Motorpoint - Chingford logo

Reply from Motorpoint - Chingford

We're happy to hear about your positive experiences at our Chingford branch. It's great to know our customer service and vehicle knowledge met your expectations. Thank you for your trust and for recommending us!

Thank you
Motorpoint

Rated 5 out of 5 stars

Great service,very professional and…

Great service,very professional and absolutely no pressure to commit to a purchase.Very competitive pricing,l would definitely recommend Motorpoint to anyone looking to purchase a used vehicle.

January 12, 2026
Motorpoint - Chingford logo

Reply from Motorpoint - Chingford

We appreciate you taking the time to leave us such a great review! We are happy to hear that you found our service professional and our pricing competitive. Thanks for recommending us!

Thank you
Motorpoint

Rated 5 out of 5 stars

Great selection of cars

Great selection of cars.
Friendly staff.
Osman was honest, efficient, informative and very helpful generally.
Facilities offered to customers very good.

January 11, 2026
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Reply from Motorpoint - Chingford

We appreciate you sharing your positive experience! We're glad you found a great car selection and friendly staff. It's wonderful to hear that you received honest, efficient, and helpful service.

Thank you
Motorpoint

Rated 5 out of 5 stars

Sales team review

The sales team were professional and patient in helping me with certain problems during the purchase process.

December 30, 2025
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Reply from Motorpoint - Chingford

We're happy to hear that our sales team provided professional and patient assistance while resolving your purchase problems. We appreciate your feedback!

Thank you
Motorpoint

Rated 5 out of 5 stars

Helpful and patience

Nik was very helpful and catered to our needs. Very patient and explained and answered all our many many question

December 31, 2025
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Reply from Motorpoint - Chingford

We're happy to hear that Nik was so helpful and patient in addressing all of your questions and needs. Thank you for your positive feedback!

Thank you
Motorpoint

Rated 5 out of 5 stars

Totally satisfied

Everything was so smooth and easy
The sales assistant Renee was excellent

January 1, 2026
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Reply from Motorpoint - Chingford

We're happy to hear that your experience was smooth and easy. We appreciate your positive feedback regarding Renee.

Thank you
Motorpoint

Rated 5 out of 5 stars

The young lady who delt with our…

The young lady who delt with our purchase was very polite and helpful. I had been at work all night and she made sure I had a coffee and gave me time to digest all information. When there was an issue with the registration document she was apologetic and kept us informed all the time. Her name was miss salman. A very easy purchase of our new car

December 25, 2025
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Reply from Motorpoint - Chingford

We're happy to hear that your car purchase was easy. We appreciate your positive feedback regarding the assistance you received and how you were accommodated. We are also glad you were kept informed about the registration document. Thank you.

Thank you
Motorpoint

Rated 5 out of 5 stars

Was a great service

Was a great service. Car is great and people there made it easy

December 24, 2025
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Reply from Motorpoint - Chingford

We're happy to hear that our service and staff made getting your great car easy. Thank you for your feedback!

Thank you
Motorpoint

Rated 5 out of 5 stars

Car purchase

Car purchase was polite, quick and easy!

December 23, 2025
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Reply from Motorpoint - Chingford

We're glad you found your car purchase quick and easy. Thank you for your positive feedback; we appreciate it!

Thank you
Motorpoint

Rated 4 out of 5 stars

Great experience and customer service

Great experience and customer service! Only improvement would be to have the option to provide home delivery to customers.

December 15, 2025
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Reply from Motorpoint - Chingford

We're glad you enjoyed your experience and appreciate your feedback! We acknowledge your suggestion regarding home delivery and will consider it as we improve our services.

Thank you
Motorpoint

Rated 5 out of 5 stars

A really good experience

A really good experience, Good team, car well presented inside when you go to view. Good value.
Highly recommended

December 20, 2025
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Reply from Motorpoint - Chingford

We're happy to hear that you had a good experience with our team and found the car well-presented and a good value. Thank you for the recommendation!

Thank you
Motorpoint

Rated 5 out of 5 stars

Chloe helped me

Chloe helped me , she was friendly and professional . She took time to demonstrate how to use an automatic car and its controls to me and took me for a test spin. I was very happy with the overall experience.

December 17, 2025
Motorpoint - Chingford logo

Reply from Motorpoint - Chingford

We're happy to hear that you found the assistance you received friendly and professional. We appreciate you mentioning the demonstration and test drive. Thank you for your positive feedback; we value your time.

Thank you
Motorpoint

Rated 5 out of 5 stars

Great service!!!

Really speedy to arrange finance over the telephone which made it a breeze to collect the car.

The car had a tiny issue but Motorpoint Chingford turned it around really quickly and now the car is spot on

December 11, 2025
Motorpoint - Chingford logo

Reply from Motorpoint - Chingford

We're happy to hear that arranging finance over the phone was speedy and made collecting the car easy. We're also glad our team in Chingford quickly resolved the minor issue with your car. Thanks for your positive feedback!

Thank you
Motorpoint

Rated 5 out of 5 stars

Osman took the time to explain the…

Osman took the time to explain the features of our new car to us.

December 7, 2025
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Reply from Motorpoint - Chingford

We're happy to hear that the new car features were thoroughly explained to you. Thank you for your positive feedback; we appreciate it.

Thank you
Motorpoint

Rated 5 out of 5 stars

I had a really great

I had a really great, helpful, comfortable & exciting experience!

December 9, 2025
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Reply from Motorpoint - Chingford

We're happy to hear that you had a great, helpful, comfortable, and exciting experience. Thank you for your positive feedback; it means a lot to us.

Thank you
Motorpoint

Rated 5 out of 5 stars

I was very impressed with Motorpoint…

I was very impressed with Motorpoint Chingford. The staff were really helpful on both my visits (viewing / test drive and collection) and there was no hard sell. I'm also very pleased with the car and the price.

December 11, 2025
Motorpoint - Chingford logo

Reply from Motorpoint - Chingford

We're happy to hear that you were impressed with our team and that they were helpful during your visits. We're also pleased you're happy with your car and its price. Thank you for your positive feedback!

Thank you
Motorpoint

Rated 5 out of 5 stars

Happy with my car thanks

Happy with my car thanks

December 12, 2025
Motorpoint - Chingford logo

Reply from Motorpoint - Chingford

We're happy you're satisfied with your car. Thank you for your positive feedback; it means a lot to us.

Thank you
Motorpoint

Rated 5 out of 5 stars

From the fist time I went there to…

From the fist time I went there to browse my possibly future car I had a good feeling that I was in the right place .. Nick and then Chloe have assisted me and they have been very professional and friendly… my car is actually arrived one week in advance and at the moment I’m enjoying it ..
I’ll strongly recommend motor point Chingford to everyone who wants to get a new car

December 3, 2025
Motorpoint - Chingford logo

Reply from Motorpoint - Chingford

We're happy to hear that you had a positive experience during your car-buying journey. It's great to know that you felt supported by our team and that your car arrived early. Thank you for recommending us!

Thank you
Motorpoint

Rated 5 out of 5 stars

Car collection at Chingford

Really great experience from start to finish, found the car I wanted in Derby and had it moved to Chingford which is my nearest dealer, all with no fuss. Chloe, who I dealt with was amazing and very helpful throughout the handover. I also purchased cameras for inside the car which were fitted at no extra cost, at my home and a time that suited me. Well done motorpoint.

November 30, 2025
Motorpoint - Chingford logo

Reply from Motorpoint - Chingford

We're happy to hear that you had such a great experience! We're so glad the transfer to your local branch was seamless and that you found our colleague so helpful during the handover. It's great to know you were pleased with the camera installation too. Thanks for your feedback.

Thank you
Motorpoint

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