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Motorpoint - Chingford Reviews 

769
TrustScore 4.5 out of 5

4.7

Lea Valley Road, E4 7PX Chingford, Essex, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Great experience! Staff were amazing (Aaron, our salesman was brilliant, so friendly and helpful) and a vast selection of cars at competitive prices. They had the exact spec car we wanted, and £500... See more

Rated 5 out of 5 stars

Motorpoint is the only place to go if you are planning to buy a near to new car. I brought a Kia from them. It had low mileage, it was clean and tidy without any marks or dents. The only issue i... See more

Company replied

Rated 5 out of 5 stars

We had an excellent service from start to finish. We had Chloe who was very friendly. She was very professional and explained everything to us clearly and made the process smooth buying our dream... See more

Company replied

Rated 5 out of 5 stars

I couldn't have asked for a better experience! Zeynap were so friendly, helpful, and easy to deal with from start to finish. Never felt pressured, and made buying my car feel simple and stress-free.... See more

Company replied


Company details

  1. Car Dealer
  2. Used Car Dealer

Written by the company

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Written by the company

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Contact info

  • Lea Valley Road, E4 7PX, Chingford, Essex, United Kingdom

  • 020 3993 1329
Promotion box for Motorpoint - Chingford

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4.7

Excellent

TrustScore 4.5 out of 5

769 reviews

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4.7

All reviews

(769)

5,825 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Top service got the car i wanted nik…

Top service got the car i wanted nik the salesman was extremely helpful he found the car i wanted that ticket all the boxes i asked for i would definitely buy again from motorpoint

February 25, 2026
Motorpoint - Chingford logo

Reply from Motorpoint - Chingford

We appreciate you sharing your experience. We're happy to hear that our team member was extremely helpful in finding the car you wanted. We appreciate your intention to buy again from us!

Thank you
Motorpoint

Rated 5 out of 5 stars

We received very good service from…

We received very good service from beginning until the end Renee and nik were so helpful it made it very easy for us to buy our new car . I would recommend motorpoint to anyone.

February 18, 2026
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Reply from Motorpoint - Chingford

We appreciate you sharing your experience. We're happy to hear that our team members were so helpful and made buying your new car easy. We appreciate the recommendation!

Thank you
Motorpoint

Rated 5 out of 5 stars

Good service

February 18, 2026
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Reply from Motorpoint - Chingford

Thank you for the 5 ⭐and we appreciate your feedback.

Rated 5 out of 5 stars

Staff provided an excellent service

Staff provided an excellent service, really helpful and knowledgeable. Made me feel very welcome. I will definitely use Motorpoint again 👍

February 22, 2026
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Reply from Motorpoint - Chingford

We're happy to hear that our team provided excellent, helpful, and knowledgeable service, and made you feel welcome. We appreciate your feedback and future patronage!

Thank you
Motorpoint

Rated 5 out of 5 stars

I had a great experience buying my car at motor point.

I had a great experience buying my car from Motorpoint, and I’d especially like to thank Ibrahim Yusuf, the manager, for all his help. From start to finish, Ibrahim was professional, friendly, and extremely knowledgeable. He took the time to answer all my questions clearly and made sure I felt confident and comfortable with my decision.

He wasn’t pushy at all and genuinely wanted to make sure I found the right car for my needs. The whole process was smooth, well-organised, and stress-free thanks to his support and guidance.

I really appreciate the excellent customer service and would highly recommend Ibrahim Yusuf and Motorpoint to anyone looking to buy a car. Thank you again for making it such a positive experience!

February 21, 2026
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Reply from Motorpoint - Chingford

We're happy to hear that you had a great car buying experience. We appreciate your positive feedback regarding the assistance you received. It's wonderful that the team member was professional, knowledgeable, and helpful, ensuring a smooth and stress-free process. We value your recommendation!

Thank you
Motorpoint

Rated 4 out of 5 stars

Sales person pushy

February 14, 2026
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Reply from Motorpoint - Chingford

We appreciate your feedback. We're sorry to hear you experienced issues into your purchase journey with us. We will review our sales process to improve our services.

Rated 5 out of 5 stars

Raj at Chingford was an amazing help

Raj at Chingford was an amazing help. Solved all my worries and made buying the car a smooth and professional process. He was knowledgable and helpful with a warm friendly advice.

February 16, 2026
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Reply from Motorpoint - Chingford

We appreciate you sharing your feedback! We're happy to hear that our team member was so helpful, addressed your concerns, and made buying your car a smooth, professional experience.

Thank you
Motorpoint

Rated 5 out of 5 stars

Easy first car purchase!

This was my first ever car purchase, and decided to go with Motorpoint after a friend had a positive experience.

Booking a viewing was very easy, and was given the keys to look around and test out the vehicle i had booked the viewing for. I was completely left alone, and did not feel any pressure to hurry up, make a decision, or hounded by sales reps.

After i made up my mind that i was going to purchase the car, the team were very helpful and knowledgeable, and within no time at all, i was able to drive away with my newly purchased vehicle.

February 1, 2026
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Reply from Motorpoint - Chingford

We're happy to hear that your first car purchase was a positive experience with us! It's great to know you found the viewing process easy and appreciated the no-pressure environment. We're pleased our team was helpful and knowledgeable, making your purchase smooth. Thank you for sharing your feedback!

Thank you
Motorpoint

Rated 5 out of 5 stars

Really great service and experience of…

Really great service and experience of trading in my old car and buying a larger one. Thanks to raj and Chloe for the excellent service

February 14, 2026
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Reply from Motorpoint - Chingford

We're so glad you had a great experience trading in your old car and buying a larger one. Thank you for your positive feedback regarding our service!

Thank you
Motorpoint

Rated 5 out of 5 stars

Great customer service

Great customer service, very helpful

February 12, 2026
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Reply from Motorpoint - Chingford

We appreciate you taking the time to share your positive experience with our customer service! We are so glad to hear that we were helpful.

Thank you
Motorpoint

Rated 5 out of 5 stars

knowledge of sales staff - Ibrahim Yusuf

large selection of low mileage cars. welcoming and very helpful sales staff.
The sales representative Ibraham Yusuf was very friendly and knowledgeable.

September 23, 2025
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Reply from Motorpoint - Chingford

We're happy you found a large selection of cars and welcoming staff. It's great to hear that our sales team was friendly and knowledgeable. Thank you for your feedback.

Thank you
Motorpoint

Rated 5 out of 5 stars

Ibrahim was very helpful

Ibrahim was very helpful, went in looking for a Kuga or Qashqai and ended up leaving with an almost brand new MG HS Trophy. Was extremely helpful in showing us what we could afford, and all the features the car came with.

February 4, 2026
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Reply from Motorpoint - Chingford

We're happy to hear that you found the perfect car with our assistance! We appreciate your positive feedback and are so glad that the features and affordability met your needs. Thanks for sharing.

Thank you
Motorpoint

Rated 5 out of 5 stars

Motorpoint Chingford are is best!

The Staff at Motorpoint Chingford are professional and always polite.
The cars are Good value and presented nice and clean.
Well Done!

January 31, 2026
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Reply from Motorpoint - Chingford

We appreciate you taking the time to leave us your feedback. We're happy to hear that you found our staff professional and polite and that you were pleased with the value and presentation of our cars.

Thank you
Motorpoint

Rated 5 out of 5 stars

Excellent Customer Service

I bought my new car from Motorpoint, the service I received was excellent. Nik was very helpful, I would recommend anyone using them.

February 7, 2026
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Reply from Motorpoint - Chingford

We appreciate you sharing your positive experience. We're happy to hear that the service was excellent and that you found Nik's assistance helpful. Thank you!

Thank you
Motorpoint

Rated 4 out of 5 stars

Grate car sale

The car sale top hole but the cars are not checked tight enuff as faulty cars are sold that the need lots of repair work or changing as they are in to poor a condition

February 6, 2026
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Reply from Motorpoint - Chingford

We appreciate your feedback. We're sorry to hear you experienced issues with the vehicle's condition and required repairs. We will review our inspection process to improve our services.

Thank you
Motorpoint

Rated 5 out of 5 stars

Mr Unjiya

Very Professional

February 6, 2026
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Reply from Motorpoint - Chingford

We appreciate you taking the time to share your feedback and we're so glad to hear you received excellent customer service from our staff.

Thank you
Motorpoint

Rated 4 out of 5 stars

Both members of Motorpoint staff gave…

Both members of Motorpoint staff gave impeccable excellent customer service, Bravo

February 5, 2026
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Reply from Motorpoint - Chingford

We appreciate you taking the time to share your feedback and we are so glad to hear you received excellent customer service!

Thank you
Motorpoint

Rated 5 out of 5 stars

Smooth, Quick, Smart.

Smooth, quick, knowledgable and flexible. Ibo served myself and my partner, within the week the car was delivered, fully inspected and he ensured we didn’t drive away in a liability! Heavily detailed/cleaned and all fluids and consumables topped up.

Had the car for a couple months, and it’s been smooth sailing ever since!

Thank you Ibo!

December 13, 2025
Unprompted review
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Reply from Motorpoint - Chingford

We're happy to hear that your experience was smooth and quick. It's great to know that the car was delivered within the week, fully inspected, and detailed. We appreciate your positive feedback and are glad you've had smooth sailing ever since!

Thank you
Motorpoint

Rated 5 out of 5 stars

Price Match and Staff!

Great Staff, shout out to Raj!
The Price Match Guarantee was unbeaten, and the ease of collection when purchased was a standout. I paid on the day in-store!

January 29, 2026
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Reply from Motorpoint - Chingford

We're happy to hear that you had such a positive experience with our team! We appreciate your recognition of the price match and easy collection. Thanks for your feedback.

Thank you
Motorpoint

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