Motorpoint - Coventry Reviews 

This was the first time of buying a car from motorpoint in Coventry. I had seen the car on the website and so went to look at it at the store.
From the off the service I received was fantastic I was given the key to the car and was allowed all the time in the world to go round it inside and out, without a salesman lingering.
I had a car to trade in and was surprised at the value they gave me for it so thing's were looking promising.
I arranged for a test drive the following day which I completed and then bought the car.
The salesman Jai Bains was very helpful throughout the process and went beyond to assist me. The customer service I received was 100% from start to finish.

Easy and relatively painless way to replace my car, the staff were really helpful and considerate

Very helpful, really good customer service.

Had a very positive experience. Taylor looked after us very well, he was polite, friendly and professional , listened to all our requirements and found us a lovely car within our price range. The car is lovely and I thoroughly enjoying driving it! It was a smooth transaction from start to finish and J would thoroughly recommend motorpoint. Will definitely be going there for our next car. Thank you Taylor and Motorpoint.

An easy purchasing experience from start to finish. Good communication throughout. The vehicle was handed over by Joe at the Coventry branch, he was friendly, helpful, and a pleasure to deal with. Highly recommended.

Jai Bians was very interactive in giving me what i needed and very friendly throughout the process even when there was delays from Motonovo.

Found a great car to suit my needs and budget. The experiance was very good. Would definetly buy again from Motorpoint

Really happy with my experience with Motorpoint! 😊 The whole process was smooth, easy and stress-free from start to finish. The team were friendly, helpful and professional, and they made everything so straightforward.

I’m really pleased with my car and would definitely recommend Motorpoint to anyone looking for a great car-buying experience. 🚗✨

Thank you, Motorpoint!

The sales staff were great & the handover agent really helpful & informative. However, I was really disappointed when I arrived to test drive the car I had paid £199 (& planned to buy ) to be moved from one Motorpoint agent to the Coventry site was so dirty & stained inside I had to request it was revaleted. Even then the sales agent had to finish the job & it still needed attention when I left. It took the shine off of my purchasing experience & had I not paid for the car to be moved I would have walked away! Ash - the sales agent was great in trying to resolve all these issues which should not have been present from the start.

Friendly, knowledgeable salespeople, with no hard sell and transparent information. David in Peterborough was excellent taking us on a first test drive in a hybrid Toyota, explaining how everythig worked. Toby in Coventry was friendly and efficient processing the car we eventually bought.

Great service. Very polite and attentive Motorpoint employee made the whole part ex and finance paperwork a breeze. Very happy with the car. Cheers Taylor!

Staff was very helpful

Very happy. I’d booked in for an 1130 test drive/collection at the Coventry branch but arrived a good half hour earlier. Expecting to wait I was welcomed and immediately taken to the vehicle and left to inspect it. After the test drive Joe dealt with the paperwork process quickly and effectively . Very, very happy with the car and service. Thank you!

Great service from start to finish

Easy and quick purchase process and friendly staff.

Excellent level of service from beginning to end. Slight issue with car Sat Nav was resolved immediately.
After sales support Ash was top chap.

The two members of staff I had contact with, the first at the point of ordering and the second at the point of pick up were both excellent.

Great service from start to finish.

Absolutely cannot fault the service from Motorpoint, from start to finish. There was a bit of a mix up but the lads were super helpful and managed to get us our little Mini back from Ipswich.

Went to test drive her and we ended up with Ash. Between my partner and him I couldn’t stop laughing, safe to say the boys got along swimmingly. It was an easy decision to purchase the car after the test drive. He wasn’t pushy like you get with some car places, the experience was lovely ☺️

Second car from motorpoint,from start to finish the whole experience was flawless,all the staff are friendly and professional,in particular Vicky who always goes the extra mile