Motorpoint - Coventry Reviews 

Easy quick and straightforward no messing about which I like

From the start of meeting Sales Executive Matthew Howard at Motorpoint I was in good hands. He is friendly, welcoming and knowledgeable. He was able to efficiently process the form filling to enable the purchase of my car despite the number of problems I presented. All in all a professional and happy experience.

Matt, H and Ash were very helpful arranging test drive, and all the paperwork in the hand over of the new and the part exchange of the old vehicle including road tax etc, in an efficient and courteous way

👍👍👍👍 no hassle easy purchase

The sales gentleman, Wajid at the Coventry Motorpoint, was extremely helpful, did not come on with a hard sell, just let us have a wander round to look at the cars.
When we had made our selection they were happy to keep it until we came back from holiday.
Service from start to finish was superb. Thank you.

We reserved the car online, arrived at the appointment time and someone immediately asked if they could help. We were then introduced to Ash would was really good. Allowed us time to look and check the cat over, connect a phone etc, before we had a good test drive. We then arrange to come back a few days later after we had arranged to pay. All payments were made online, cna take multiple forms. Would have liked AMEX, but minor gripe.

The staff was excellent especially h he helped us with the hand over his customer service was excellent and also his manager was good we have had a car from there before that's why we went back would certainly recommend them we will be back in the near future

The Motorpoint team were really engaging and patient but there was never any pressure to buy. There was a good quality and range of vehicles available. I was really impressed with the service. Great facilities available too which meant we could take our time.

Really good communication on site and via email.
Very helpful staff. Good range of vehicles. Good part-ex price for my old car and the new car had a service before I drove away.
Very satisfied

Vicky and Matt were very good. Went out of their way to help me test drive different cars. Gave me a great deal and moved the car for me and then were efficient in the handover. Good deal, good people, easy transaction, no hard sell

Ash was great he explained everything in detail and made me feel comfortable and confident about the car he really was looking after me and made me feel like I had made the right choice about the car .if you can tell him from myself thank you so much that's about all I cans say for now once again thank you so much

Greeted with very relaxed welcoming staff at Coventry.Matthew assisted us on making our choice,test drive .Haudung guided me through the purchase payment calmly,courteous and very efficiently. Can't praise them enough as they made the whole process an enjoyable experience.

Really happy with my purchase. The team at coventry were very helpful and friendly. They had a great range of cars, great quality and price compared to other places I looked. Eventually ordered a car off their system and had it delivered which was a smooth process. Overall very happy.

Customer Care at its very best thanks to Victoria Miller in Coventry.
Exceptional service.
Professional and considerate.
FIRST CLASS.

One of the best experiences I have had with the motor trade, not only did they offer me a great price for my PX, which they honoured after viewing it, they had reduced the price of the car I was buying, so a win win for me, no rushed hard sell, just drinks, and time to consider, a special thanks to Ash, who was an absolute gem, Motorpoint are lucky to have him, after over a week of ownership of my new car, I’m completely happy with it, bought Tuesday, new logbook came Friday, road tax refund Tuesday the next week.
From my experience, I can wholeheartedly recommend Motorpoint Coventry.
Update - fancied a change and found a one year old Suzuki Swift auto at Newport branch, again got an excellent PX offer for my previous car from them, which they honoured, and bought the new car from them for a very keen price, 8 months, 6 thousand miles later, and they offered me £700 less than what I bought it from them, an amazing deal.

I recently purchased a car from Motorpoint Coventry, and I have to say, the entire experience was absolutely seamless thanks to Ash. From the moment I walked in, Ash made me feel welcome, listened carefully to what I was looking for, and went above and beyond to help me find the perfect car.

What really stood out was Ash’s professionalism, product knowledge, and genuine enthusiasm. He wasn’t just trying to make a sale – he truly wanted to make sure I was happy with my choice. He patiently answered all my questions, gave me honest advice, and never once made me feel rushed or pressured.

The whole process, from test drive to paperwork, was smooth and stress-free. Ash kept me informed every step of the way, and his attention to detail gave me complete confidence in the purchase. I left Motorpoint with a great car and a big smile, all thanks to him.

If you’re looking to buy a car and want someone who’s helpful, trustworthy, and genuinely passionate about customer service, I can’t recommend Ash highly enough. He’s a real credit to the Motorpoint team!

Thank you, Ash!

We had excellent customer service, all aspects of sale fully explained.

Turned up, car had rust patches and a punctured tyre and was supposed to be ready to collect. Have spent a month chasing my deposit return.