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Motorpoint - Derby Reviews 

1,147
TrustScore 4.5 out of 5

4.5

Chartwell Drive, DE21 6BZ Derby, Derbyshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Bailey C was extremely helpful, efficient and knowledgeable. He did everything he could to help us find our next car. He made sure the process ran as smoothly as possible and that all our requirements... See more

Rated 5 out of 5 stars

Visited Both Birmingham and Derby sites car was purchased from Birmingham salesman very helpful not rushed into purchasing Cause I lived in Burton they transported the car to Derby When co... See more

Rated 5 out of 5 stars

Absolutely fabulous customer service from Bailey Never felt pressured into anything No question was too daft. When I went to collect my car again fabulous customer service from Kyla Explained everyth... See more

Rated 5 out of 5 stars

The whole experience of buying a near brand new car was not only exciting from the start, but was made all the more pleasurable by the helpful and friendly sales people at Motorpoint. It really was su... See more


Company details

  1. Car Dealer
  2. Used Car Dealer

Written by the company

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Written by the company

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Contact info

  • Chartwell Drive, DE21 6BZ, Derby, Derbyshire, United Kingdom

  • 01332 508638
Promotion box for Motorpoint - Derby

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.5

All reviews

(1,147)

6,129 reviews in the last 12 months

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Rated 5 out of 5 stars

Brilliant Customer Service

Ash (who helped us choose the right car) was really helpful and a pleasure to deal with. Leon (who dealt with the finance side of the deal) was also really helpful and made everything we needed to know very clear. Top quality service from these pair who are a credit to the business.

March 21, 2026
Rated 4 out of 5 stars

No pressure to buy

No pressure to buy. Left alone to to look at vehicles. We was really disappointed thou that there was very little charge in the car we bought. Only enough to get us home. So we feel that's really bad and leaves a bitter taste the rest of the experience was good.

March 16, 2026
Rated 4 out of 5 stars

A pleasant experience

The staff were very friendly and the coffee machine was very welcome after a long drive. We were assisted through our purchase very well making the whole process very easy. All in all it was a very pleasant experience.

March 17, 2026
Rated 4 out of 5 stars

Everything was great

Everything was great . Extended warranty looks very good value and you have peace of mind . Only one criticism when we collected the car I think the preparation should have been better . Car not %100 clean and car mats just left in boot

March 16, 2026
Rated 5 out of 5 stars

Good prices, great service

Motorpoint must be getting something right. This is the third car I've bought from them. They make the test drive experience easy, allowing a decent time to test the car. Remember they have no flexibility on the sticker price, but they can be flexible on the value of your part exchange. It is possible to drive away the same day but checks and final prep will take a few hours. The pickup team was as good as the sales team and I drove off the next day in my nearly new car.

March 11, 2026
Rated 5 out of 5 stars

excellent service

the young man that looked after us, was very attentive guided us through the process and was very patient.
I would definitely use them again

March 14, 2026
Rated 5 out of 5 stars

Excellent customer service

We were greeted by Joseph Dickinson when we arrived at the dealership, who was very friendly and quickly put us at ease. He showed us a number of cars, listening to everything I liked and didn’t like about them. Based on that he suggested a couple of others I hadn’t considered, and found me my perfect car! I never felt that Joe was trying to “flog” me a car, he genuinely wanted to find the one that suited me best.
When we went to pick up the car, Leon had arranged a test drive for us, and then Alex guided us through the buying process and helped us organise temporary insurance. Everyone we dealt with was very helpful and professional. I wouldn’t hesitate to recommend motorpoint to others.

March 6, 2026
Rated 5 out of 5 stars

Car purchase

No hard sell but friendly & knowledgeable on stock. Part exchange made the whole purchase pain free.
Love my new car. Thank you Motorpoint Dudley & Derby.....highly recommend!

March 8, 2026

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