Motorpoint - Edinburgh Reviews 472

Lewis your salesman was very helpful and efficient, explained everything in detail and was professional.

It was great that you could walk around the car with no pressure on buying and then taking a test drive without a salesman brilliant great experience thanks.

We were allowed to browse the lot without hassle and when asked for assistance was given it straight away.

The salesman was very helpful and explained everything extremely well.

Great experience from beginning to end. Thanks Connor great job!

Had a poor experience when selling a car to Motorpoint Edinburgh. No issue with the valuation. The issue was getting paid. According to their own T&C's for selling a car if you agree the sale before Midday then the payment will be in your account the same working day. This did not happen in my case and trying to phone them is like pulling teeth after 80 minutes of not answering my call I gave up. Simply looks like somebody has not done their job and authorised the payment. Would not recommend this company for selling your car.

Good friendly service. Especially Lewis from the Edinburgh Portobello showroom.

No pressure salesmanship. A wide range of vehicles available nationwide to chose from. Highly recommended!

Excellent part exchange price, good value car and great service on arrival. Will definitely use them again .

We did our homework and selected 3 cars that we wished to consider. Lewis Threlfall made our car purchase very easy. We never felt pressured into buying anything we didn't need. The car we now have was within our budget and we are very pleased with it.When Lewis was not around other members of staff were very helpful indeed. We will buy from Motorpoint again.

Awful customer service
Car returned due to breaking down on way home
Had to fight to get my deposit back and took them weeks to settle the finance
Whole experience was stressful, promised call backs which never came and when I complained the were rude !

Very easy but the constant review reminders might put you off to be honest....... I hope you have enough characters now in your review and I am now free to live my life 🙏

The sales person ( Dougie ) at Edinburgh showroom was extremely professional and polite.

He took the car away and tested it, took it to the workshop to have it thoroughly looked over.

He returned and gave me exactly what I was offered on the provisional offer.

Very easy to deal with, very open and honest.

Thank you.

They were very attentive to my needs and concerns. Special thanks to Connor McGrath, whom I met a year ago when I first went there. Even though I didn't make a purchase then, immediately I contacted them, he got on my request immediately, was very responsive and patiently explained everything I needed for my purchase. Would definitely recommend Motorpoint for your car needs.

I ordered and bought car on same day. Got a fair price for my trade it. Staff were very helpful.

Lewis was very helpful in helping me get my car. He never once pressured me into anything and was always polite and friendly. Lewis gets the full 5 stars, give the lad a pay rise!

I bought a care from Motorpoint back at the start of April. To say I had a great experience would be an understatement. Steven Kelly helped assist me from start to finish. Allowing me to look at all the vehicles, see what my needs were etc. it was just a very pleasant and easy experience. I bought a car the following day and have been really enjoying driving it since. I really recommend this place as it leaves you feeling with a lot of reassurance about the vehicle you have purchased. Thank you again to Steven for making it so comfortable for me.

"I had a great experience purchasing my Car at Motorpoint Edinburgh.Lewis was incredibly professional, transparent, and patient. There was zero pressure, and he thoroughly explained all the features and financing options. The entire process was smooth and fast. Highly recommend!"

Thanks to Milly Milne the sales process was made easier for us. She was so efficient with the paperwork, explaining everything in detail so we were able to understand. Thanks again Milly for your patience and understanding. YOU ARE 0UR STAR.

Staff are friendly, no high pressure, very organised. I bought an electric EV and they were able to answer all my questions for me including on battery health.

I got the car I wanted . It was in lovely condition Dylan was very helpful .
Down side I was promised there be some charge in battery's it was not charged . After charging it my car came up folts and now has go in 2/3 day update on software. At VW Garage They can't give a replacement car untill June. I can't hang on that long so booked in in on 25 may no replacement car