Great cars, very good on price and staff are just the best. This is my second car from Motorpoint and when it comes to renewal, I will go back as i know they will take great care of me as a customer.... See more

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Excellent process start to finish, I used the website to select the car I wanted and they shipped it up to Edinburgh for me to collect. Car was ready earlier than planned which was great however I cou... See more
I visited Motorpoint in Portobello on Saturday 13 June. The showroom was recommended to me by a friend for the low-pressure support that they received to find a car. The saleman who welcomed me, Lewis... See more
From first visit, to driving away with our new car, at a price cheaper than anywhere else, amazing service and quality by the whole team. No hard sell, no degrading talk on our trade in, unlike the... See more
Company replied
Company details
Written by the company
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Sell us your car
Written by the company

- 99% of final valuations are paid on average
- Visit our website to get a free valuation for your car
10.9% APR on all cars
Browse thousands of quality cars today.

Contact info
25 Baileyfield Road, EH15 1BT, Portobello, Edinburgh, United Kingdom
- 0131 608 3637

Over 1000 new cars every week
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Lewis was very helpful in helping me…
Lewis was very helpful in helping me get my car. He never once pressured me into anything and was always polite and friendly. Lewis gets the full 5 stars, give the lad a pay rise!

Reply from Motorpoint - Edinburgh
My experience at Motorpoint
I bought a care from Motorpoint back at the start of April. To say I had a great experience would be an understatement. Steven Kelly helped assist me from start to finish. Allowing me to look at all the vehicles, see what my needs were etc. it was just a very pleasant and easy experience. I bought a car the following day and have been really enjoying driving it since. I really recommend this place as it leaves you feeling with a lot of reassurance about the vehicle you have purchased. Thank you again to Steven for making it so comfortable for me.

Reply from Motorpoint - Edinburgh
"I had a great experience purchasing my…
"I had a great experience purchasing my Car at Motorpoint Edinburgh.Lewis was incredibly professional, transparent, and patient. There was zero pressure, and he thoroughly explained all the features and financing options. The entire process was smooth and fast. Highly recommend!"

Reply from Motorpoint - Edinburgh
14/05/26 Edinburgh Motorpoint
Thanks to Milly Milne the sales process was made easier for us. She was so efficient with the paperwork, explaining everything in detail so we were able to understand. Thanks again Milly for your patience and understanding. YOU ARE 0UR STAR.

Reply from Motorpoint - Edinburgh
Staff are friendly
Staff are friendly, no high pressure, very organised. I bought an electric EV and they were able to answer all my questions for me including on battery health.

Reply from Motorpoint - Edinburgh
I got the car I wanted
I got the car I wanted . It was in lovely condition Dylan was very helpful .
Down side I was promised there be some charge in battery's it was not charged . After charging it my car came up folts and now has go in 2/3 day update on software. At VW Garage They can't give a replacement car untill June. I can't hang on that long so booked in in on 25 may no replacement car

Reply from Motorpoint - Edinburgh
Great customer service.
Great customer service.. Dougie was very friendly and helpful all the time. Happy with the car conditions and price.

Reply from Motorpoint - Edinburgh
Easy car buying experience
Easy car buying experience.
The service I received from Motorpoint Edinburgh was great. All my questions were answered, nothing was too much trouble and every step of the process was explained clearly. The communication was good and I got a great car at a great price.

Reply from Motorpoint - Edinburgh
Fantastic company selling quality cars…
Fantastic company selling quality cars at fair prices. Website provides comprehensive information and as many online processing possibilities as any customer would require. Also had an excellent experience in the showroom with the consultant (Dylan) who could not have been more helpful or professional. Thoroughly recommend starting with Motorpoint when looking for a car.

Reply from Motorpoint - Edinburgh
Good service
Good service, knowledgeable staff. Also very patient while we got the finance / paperwork sorted.
Really like my new car too.

Reply from Motorpoint - Edinburgh
,best price easy transaction ,great staff.
The whole process from going on line picking my car,and getting my part exchange valuation was easy,then when we went to pickup my car, Connor was very helpful ,gave us the keys to check my new car and made sure we were happy with it,before going to check my trade in,not to mention the price ,I checked online and could not find the same car for the price anywhere. Over all great service and great staff. Definitely a bonus fir the company.

Reply from Motorpoint - Edinburgh
I just have had the best experience…
I just have had the best experience from the start to end. I reserved a car but ended up buying a better 1 . Im happy with price of my new car plus very happy for the price offered for my car.
Staff very patient also. Highly recommend
Thanks to Dylan & Connor

Reply from Motorpoint - Edinburgh
The attention to detail
The attention to detail, the friendly staff and the easy processing of the part exchange leant toward a prettty stress free experience. No problem in recommending Motorpoint Portobello as the place to go to buy a nearly new car

Reply from Motorpoint - Edinburgh
No frills or spills, good service.
I’ve used Motorpoint before so had an expectation of what was coming. It’s a no frills handover but having achieved a saving of around £2500 on every other dealer, that’s not an issue. In and out in about 20 minutes. Efficient, polite service.

Reply from Motorpoint - Edinburgh
Sanjay explained everything clearly and…
Sanjay explained everything clearly and was very patient in taking us through each step of the purchase.

Reply from Motorpoint - Edinburgh
Have been a member for years- very…
Have been a member for years- very happy with service!

Reply from Motorpoint - Edinburgh
Just bought our Suzuki s cross from…
Just bought our Suzuki s cross from motor point in Edinburgh, left feeling very happy with the car,and price for our old car. The salesman Michael was very helpful,all the staff were smart,and attentive. Lovely sitting area. All in all a good shopping experience. Would definitely recommend motor point.

Reply from Motorpoint - Edinburgh
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







