I went to the Ipswich branch after seeing car on the website I liked. I was greeted by Cameron who was very friendly and helpful. He arranged for the car to be transferred to Ipswich and contacted me... See more
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Staff are helpful, not pushy & focussed on the needs of the customer. The whole buying & part exchanging process was so smooth & trouble free. I had used a different branch previously & was impress... See more
Company replied
The young man who dealt with our part exchange and purchase was very professional and calm. We had a few problems with the service history of our vehicle which was solved amicably. We were happy wit... See more
Company replied
Everybody at the Ipswich branch are so friendly that it does not matter who you see they will help you in any way you need. Though there were a few problems these were all sorted in a professional and... See more
Company replied
Company details
Written by the company
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Sell us your car
Written by the company
- 99% of final valuations are paid on average
- Visit our website to get a free valuation for your car
10.9% APR on all cars
Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.
Contact info
West End Road, IP1 2DZ, Ipswich, United Kingdom
- 01473 905647
Over 1000 new cars every week
4.6
Excellent
286 reviews
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Reply from Motorpoint - Ipswich
Hi Mrs Edwards, thank you for your review. We’re pleased to hear about your experience and have passed your feedback on to the team!
Friendly and knowledgeable staff
Friendly and knowledgeable staff. Simple and efficient process.
February 10, 2025
Reply from Motorpoint - Ipswich
Hi S J Woodward, thank you for your review. We’re pleased to hear about your experience and have passed your feedback on to the team!
NEVER USE MOTORPOINT
Motorpoint at Ipswich have sold us 2 vehicles with warranty and they haven't even lasted 10 months before the engine seized up on one and the wet belt went with the other one.
After 2 months of owning the car it was in the garage for overheating.
No one from Motorpoint or Spectrum the warranty company want to take ownership and saying I have to pay everything.
I have to find a garage and pay for the testing. What's the point of having a warranty.
The car was up to date with service and mot.
They do not tell the truth at all. NEVER EVER BUY A CAR FROM THEM.
I now have a debt with the finance company plus no cars.
Paul Cornish.
February 11, 2025
Unprompted review
Reply from Motorpoint - Ipswich
Hello, thank you for the feedback on your recent experience. We will ensure this is fed back to our teams, if you would like to discuss this further don’t hesitate to contact our customer care team on 01332 227 227.
Very good service
Very good service, though a couple of things they had promised to do on the car prior to it being handed over they clearly hadn’t or may of possibly been 5 stars.
January 28, 2025
Reply from Motorpoint - Ipswich
Hi Matthew, Thank you for your feedback. This has been passed on to the team to help ensure we get full marks next time.
Tom made the whole service
Tom made the whole service - seamless and was confident in all his knowledge and very polite and professional.
January 28, 2025
Car purchase
Easy transaction. Good choice of low mileage cars. Helpful and polite staff
January 27, 2025
Be aware
Nice staff very helpful. If l may make a suggestion is for older people the barrage of on line stuff can be a bit overwhelming
January 31, 2025
Good friendly service
January 16, 2025
The staff were very helpful
The staff were very helpful. Guided us through all aspects of the car. There was no pressure to buy the car.cars were presented in top quality.
January 13, 2025
great customer service, deals competitive
All round good experience, customer service good, car as described and shown, a can do attitude to helping you. Just ignore the add ons like car mats, dash cams etc. Warranty includes breakdown cover which makes it worth looking into.
January 16, 2025
The transaction was very smooth and…
The transaction was very smooth and easy. The staff were very good... great price on the car l bought. Will use this company again.
January 11, 2025
Very helpful staff
Very helpful staff
Especially Oliver and Sarah at Ipswich
Thank you
:-)
December 23, 2024
Tom the sales guy very efficient nice…
Tom the sales guy very efficient nice and smooth transaction
December 21, 2024
Always a good choice of cars at very…
Always a good choice of cars at very reasonable prices. Caring customer service.
December 8, 2024
Incredible service
Incredible service. Attentive , helpful and friendly staff. Everything was designed to make things easy for myself ( the end user)
I couldn’t find fault
December 4, 2024
Excellent and friendly service.
November 29, 2024
skoda fabia
Visited there website to look at a car, arrived at motorpoint site, had a car booked in for a test drive, car clean and salesman Connor met me.
No pushy sales, I
would recommend.
December 1, 2024
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