Motorpoint - Oldbury Reviews 

Excellent service. Very pleased by the whole process.

An excellent service from start to finish. Ryan was great, really friendly and helpful. Would definitely recommend.

Very helpful no hard selling

Keep clear from these rob dogs. The salesman don't care about you just your money. Customer service is just as bad 👎. They say one thing then change there mind. Tne manager on the day I visited was rude and not bothered whith customer care. The cars are over priced and a lot of them come from auctions . Better deals elsewhere with Customer care.

Josh was great from the moment we walked in the door to the moment I drove away in my car.
I like how you go to them and you don’t have sales people following you around and you can browse in your own time. Then if you need someone they are right there ready to answer any questions.
Josh looked after us all the way through and he was superb. I had a slight issue with paint on the car and it was sorted within days. He kept me up to date along the way and couldn’t do enough. My car was immaculate when I picked it up. Really really happy with everything.

Friendly, informative staff

Great people super friendly and helpful would use again when required

Friendly customer service excellent cars and price with fast service

Friendly staff and a great selection of cars at a good price made our task of finding a new car much easier than expected

Very friendly salesman Khal respectfully and informative explaining everything so I could understand, and listening to what I had to say.

Quick, simple. Staff was professional, kind and thoughtful

We got what we wanted, quickly and efficiently. Great car at a good price and a really friendly salesman (Steve).

Everything went smoothly, staff were friendly and helpful, couldn't have been better

Simple no hassle

I recently purchased a car from Motorpoint Oldbury and, overall, the buying experience was very positive. Matt and Josh in the sales team were excellent throughout the process. They were friendly, patient, and knowledgeable, taking the time to explain everything clearly without any pressure. They gave me plenty of opportunity to look over the car at my own pace and there was absolutely no hard sell, either on the vehicle itself or on any supplementary products, which I really appreciated.

Motorpoint also has a wide selection of cars available, and their pricing is very competitive and reasonable compared to many other dealers.

Unfortunately, the aftersales experience was disappointing and significantly detracted from what had otherwise been a great purchase experience. When I collected the car, I noticed a chip in the windscreen. A repair was arranged, but the appointment was then cancelled. After that, I made numerous calls trying to get the issue resolved. Despite leaving messages, the manager was always unavailable and never returned my calls to rearrange the repair. In the end, I had to visit the store in person to get things moving again. The windscreen was eventually repaired, but not until two weeks after I had taken delivery of the car.

It's a real shame that the poor aftersales service spoiled what was otherwise a very positive experience. The sales team deserve credit for their excellent customer service, but Motorpoint really needs to improve its communication and responsiveness once the sale has been completed.

Good selection of cars, easy viewing and great service by Jacky followed by a surprisingly simple buying process.

Friendly, helpful staff. Relaxed atmosphere. Love the new car!

Sales person was really helpful

From start to finish Ryan was very helpful, clear communication. Told him spec I required for my new car & he helped me. He made so easy, answered all my questions, eased my worries about getting a new used car. Love my new corsa and will recommend Ryan & Motorpoint

They did everything I asked love the car manager
What a nice man helped all the way thanks mark