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Motorpoint - Oldbury Reviews 

855
•
TrustScore 4.5 out of 5

4.6

100 Churchbridge, B69 2AS Oldbury, West Midlands, GB

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See what reviewers are saying

Rated 5 out of 5 stars

Great experience from start to finish. No hard sell from the sales staff, professional & knowledgeable. Excellent communication every step of the way. Best price at Motorpoint for part exchange a... See more

Rated 5 out of 5 stars

Had a good experience buying a car from Motorpoint. I am very pleased with the vehicle. From start to finish, all of the staff members I dealt with were polite, professional, and helpful. They made... See more

Rated 5 out of 5 stars

I had a great experience at Motorpoint Oldbury. The staff were pleasant, professional, and treated me with respect throughout the entire process. Everything was explained clearly, and I highly recomme... See more

Rated 5 out of 5 stars

A pleasant environment to be able to look at the vehicles in our own time with no pressure or hard sell by the staff. The member of staff who looked after us Josh was very professional helpful and lis... See more

Company replied


Company details

  1. Car Dealer
  2. also in
  3. Used Car Dealer

Written by the company

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Written by the company

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Contact info

  • 100 Churchbridge, B69 2AS, Oldbury, West Midlands, United Kingdom

  • 0121 7567367
Promotion box for Motorpoint - Oldbury

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4.6

Excellent

TrustScore 4.5 out of 5

855 reviews

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4.6

All reviews

(855)

5,846 reviews in the last 12 months

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Rated 5 out of 5 stars

It was nice arrangement but your prices…

It was nice arrangement but your prices get influenced as soon as the finest and oodle takes over.

August 31, 2026
Motorpoint - Oldbury logo

Reply from Motorpoint - Oldbury

Thanks for taking the time to leave us a review but a shame to see that it was 2 stars on this occasion. We are sorry to hear that you weren't happy with the finance arrangement. We do have several lenders that we use to help our customers buy their new vehicles and you would of course make the decision of whether to go ahead once we confirm who that lender is and what the rate and payment is.

Again, sorry you weren't happy with this but we do hope that it doesn't get in the way of you enjoying your new car.

See you soon and happy driving. Team Motorpoint Oldbury

Rated 5 out of 5 stars

Was under no pressure to purchase a car…

Was under no pressure to purchase a car and felt at ease with salesmen

August 31, 2026
Motorpoint - Oldbury logo

Reply from Motorpoint - Oldbury

We appreciate your feedback! We're delighted to hear that you felt at ease and under no pressure during your car purchase. Thank you for your wonderful review!

Enjoy the car. Team Motorpoint Oldbury

Rated 5 out of 5 stars

Sales person Ryan was very helpfull

Sales person Ryan was very helpfull, no pressure and was very knowlegable to the point, he sort i fo he didnt have.

August 31, 2026
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Reply from Motorpoint - Oldbury

We're so pleased to hear about your positive experience and that our team member was helpful and knowledgeable without any pressure. Thank you for your kind words!

Enjoy the car. Team Motorpoint Oldbury

Rated 4 out of 5 stars

Fast and easy

Fast and efficient

August 16, 2026
Motorpoint - Oldbury logo

Reply from Motorpoint - Oldbury

Thanks for taking the time to leave us a review but it is a shame to see we didn't quite hit that 5 star service that we aim for. We would love to hear from you on what would have made it a 5 star experience.

Drop in for a coffee or give us a call on 0121 514 6070. Team Motorpoint Oldbury

Rated 5 out of 5 stars

Josh was helpful and informative

Josh was helpful and informative

August 16, 2026
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Reply from Motorpoint - Oldbury

We appreciate your positive feedback and are so glad to hear that our colleague was very helpful and informative. Thank you for your kind words.

Thank you
Team Motorpoint Oldbury

Rated 5 out of 5 stars

Helpful and Friendly staff

Helpful and Friendly staff

August 18, 2026
Motorpoint - Oldbury logo

Reply from Motorpoint - Oldbury

We appreciate your feedback! We are so glad our team was helpful and friendly during your visit. Thank you for your kind words.

Thank you
Team Motorpoint Oldbury

Rated 5 out of 5 stars

great car sales

great car sales, very helpful staff, no pressure on the sales, very friendly, great prices, purchased my first fully electric car, thank you so much, fully recommend 👍

August 11, 2026
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Reply from Motorpoint - Oldbury

We're so pleased you had such a positive experience with our car sales and found our staff very helpful and friendly, with no pressure. It's wonderful that you purchased your first fully electric car at great prices, and we appreciate your full recommendation!

Thank you
Team Motorpoint Oldbury

Rated 5 out of 5 stars

The sales manager Steve was more than…

The sales manager Steve was more than helpful and went over and above to see that we got the car we were looking for

August 1, 2026
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Reply from Motorpoint - Oldbury

We're so pleased to hear that our sales manager went above and beyond to help you find the car you were looking for. Thank you for your wonderful feedback!

Thank you
Team Motorpoint Oldbury

Rated 5 out of 5 stars

Met with Josh in Oldbury

Met with Josh in Oldbury, who offered help and advice in a clear way, he didn't try to pressure me or give me any bs, which was appreciated. Nice selection of cars to view. The only irritating thing is all the paperwork.

August 6, 2026
Unprompted review
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Reply from Motorpoint - Oldbury

We're delighted to hear that you had a positive experience and appreciated the clear advice. We understand that the administrative process isn't the exciting part but hopefully we kept it as concise as possible for you.

Enjoy the car, thank you
Team Motorpoint Oldbury

Rated 5 out of 5 stars

Excellent range of vehicles to view,

Excellent range of vehicles to view,
No pressure being left to look round at leisure,
Help available when required with no pressure selling.
A very pleasant experience.

August 13, 2026
Motorpoint - Oldbury logo

Reply from Motorpoint - Oldbury

We're so pleased you found an excellent selection of vehicles and appreciated being able to browse at your own pace. It's wonderful to hear you had a pleasant experience with no pressure.

Thank you
Team Motorpoint Oldbury

Rated 1 out of 5 stars

Same old Chestnut

Same old Chestnut, can't do enough for you when your buying a car, diabolical after service (Oldbury depot) when there's a problem, at this time 3 days to resolve an issue i was told would take 4 hours. Staff keep apologising but its not good enough

August 4, 2026
Motorpoint - Oldbury logo

Reply from Motorpoint - Oldbury

I'm truly sorry this has taken longer than our teams expected I will make sure to feed back to the relevant teams.

Motorpoint

Rated 5 out of 5 stars

Just a great experience

Just a great experience

August 8, 2026
Motorpoint - Oldbury logo

Reply from Motorpoint - Oldbury

We are so happy to hear you had such a wonderful experience with us. Thank you for sharing your positive feedback!

Thank you
Team Motorpoint Oldbury

Rated 1 out of 5 stars

Horrible history

Terrible service on all fronts . Information I gave them from the online service they didnot believe me. I was proven right after I spoken to them . The salesman was patronising and not very professional. Th woman he spoke to was even less enthusiastic than him. If this is the how they work now before they get your money my godfather be aware. In fact go elsewhere i certainly will. Companies like this have no customer care. There prices aren't good.anyway. 3 to 4 thousands pounds on top of the going price., the ones I looked at. And poor money for your old car. Don't be taking in by the way they talk to you they don't care less. Really the person in charge on the day a woman don't know her name is to blame. If she is incompetent the chances are the rest will follow.

August 12, 2026
Unprompted review
Motorpoint - Oldbury logo

Reply from Motorpoint - Oldbury

Thanks for taking the time to leave us a review but we are sorry to hear that you were not happy with the service again. We would love to pick up your points with you. Feel free to call in for a coffee or give us a call directly on 0121 514 6070 so we can discuss further with you.

Team Motorpoint Oldbury

Rated 5 out of 5 stars

Great service would definitely use…

Great service would definitely use again.

August 8, 2026
Motorpoint - Oldbury logo

Reply from Motorpoint - Oldbury

We're so happy to hear you had a great experience with our service. We truly appreciate your kind words and look forward to serving you again.

Thank you
Team Motorpoint Oldbury

Rated 5 out of 5 stars
Motorpoint - Oldbury logo

Reply from Motorpoint - Oldbury

Thank you for your feedback. We are so glad you found our team helpful and respectful during your visit. We appreciate your kind words.

Thank you
Team Motorpoint Oldbury

Rated 5 out of 5 stars

The salesman was absolutely brilliant …

The salesman was absolutely brilliant didn't pester you at all.
Very friendly Very polite and very efficient

August 5, 2026
Motorpoint - Oldbury logo

Reply from Motorpoint - Oldbury

We're so pleased to hear about your positive experience and that our team member was friendly, polite, and efficient without being pushy. Thank you for your kind words!

Thank you
Team Motorpoint Oldbury

Rated 4 out of 5 stars

Very welcoming

Very welcoming, we came for a test drive and just to see what a particular car was like decided it wasn’t for us but then sat down with the salesman and came up with another option that suited us better. The only reason I’m not giving five stars is that the car we brought developed an oil leak within three days which made a mess of our drive, Motorpoint did the simple repair under warranty but as the vehicle had been serviced by them it should have been picked up before ruining our drive!

July 30, 2026
Motorpoint - Oldbury logo

Reply from Motorpoint - Oldbury

We appreciate you sharing your experience with us. We are glad our team was able to help you find a suitable vehicle. We sincerely regret that your car developed an oil leak shortly after purchase, especially after our service. We understand how frustrating it must have been to have your driveway stained. We are pleased we could resolve the issue under warranty, and we are reviewing our pre-delivery inspection processes to prevent similar occurrences.

If there is something we can do to help with the cleaning of your drive, please let us know and hopefully you can now get on with enjoying your new car.

Thanks again for choosing us. Enjoy the car, Team Motorpoint Oldbury

Rated 5 out of 5 stars

Seat Ateca purchase pleasant environment to be able to…

A pleasant environment to be able to look at the vehicles in our own time with no pressure or hard sell by the staff. The member of staff who looked after us Josh was very professional helpful and listened to what we required in a very relaxed manner . Also when we picked the car up Sam looked after us and was very helpful and sorted all the relevant paper work out , all round excellent service.

August 1, 2026
Motorpoint - Oldbury logo

Reply from Motorpoint - Oldbury

We're delighted to hear you had such a pleasant experience looking at vehicles without pressure. It's wonderful that our team members were professional, helpful, and provided excellent service throughout your visit.

Thank you
Team Motorpoint Oldbury

Rated 5 out of 5 stars

The salesman made it easy and quick…

The salesman made it easy and quick thank you

July 27, 2026
Motorpoint - Oldbury logo

Reply from Motorpoint - Oldbury

Thank you for your fantastic 5-star review! We're so pleased to hear that our salesman made your experience easy and quick. We appreciate your feedback.

Thank you
Team Motorpoint Oldbury

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