A pleasant environment to be able to look at the vehicles in our own time with no pressure or hard sell by the staff. The member of staff who looked after us Josh was very professional helpful and lis... See more

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
From start to finish Ryan was very helpful, clear communication. Told him spec I required for my new car & he helped me. He made so easy, answered all my questions, eased my worries about getting a ne... See more
The sales agent was helpful and ensured that the car handbook and various other documents were readily available. He explained various functions of the vehicle and answered my questions fully. A pleas... See more
Company replied
Very welcoming, we came for a test drive and just to see what a particular car was like decided it wasn’t for us but then sat down with the salesman and came up with another option that suited us bett... See more
Company details
Written by the company
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Sell us your car
Written by the company

- 99% of final valuations are paid on average
- Visit our website to get a free valuation for your car
10.9% APR on all cars
Browse thousands of quality cars today.

Contact info
100 Churchbridge, B69 2AS, Oldbury, West Midlands, United Kingdom
- 0121 7567367

Over 1000 new cars every week
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very helpful smooth transaction
Very helpful smooth transaction, Daniel particularly helped us in getting a good part exchange deal which made our decision to buy my new car from them. Smooth process in change over and great customer service overall !

Reply from Motorpoint - Oldbury
No pressure selling
Spoke with Dan who straight away knew exactly the type of car I was after and listened to my budget and concerns after an awful experience elsewhere. He was understanding and helpful and the first car he showed me was perfect for my needs. He took the time to go through the finance with me, tweaking my deposit to get me a monthly price I was happy with.
All staff I encountered were friendly and positive and I didn’t feel under pressure at any time which made a big decision easier to make. I’d definitely return in tne future and will be recommending to friends.
P. S the hot chocolate was amazing

Reply from Motorpoint - Oldbury

Reply from Motorpoint - Oldbury
Got the car in less than 4hours
Got the car in less than 4hours. The staff were amazing.

Reply from Motorpoint - Oldbury
Customer service exceptional
The car was imaculate on collection. The staff were very friendly. There was no Sat Nav SD card, so therefore no Sat nav, but customer service reimbursed me for the missing card and communication was outstanding from start to finish.

Reply from Motorpoint - Oldbury

Reply from Motorpoint - Oldbury
Hyundai Tucson
The vehicle was delivered ahead of time and available to test drive. Sam and Lucy from the sales team were amazing and made the purchase really easy with no pressure unlike most second hand car retailers. Would definitely recommend Motorpoint Oldbury.

Reply from Motorpoint - Oldbury
Helpful staff unfortunately quite a few…
Helpful staff unfortunately quite a few issues with new vehicl

Reply from Motorpoint - Oldbury
Motorpoint Oldbury
Great customer service from the Oldbury Motorpoint team. A professional approach coupled with both knowledgeable and informative communication ensured a good experience throughout.

Reply from Motorpoint - Oldbury
Staff friendly and helpful process of…
Staff friendly and helpful process of selling and buying a car made very easy.

Reply from Motorpoint - Oldbury
The service was excellent and I would…
The service was excellent and I would recommend others to Motorpoint Oldbury.

Reply from Motorpoint - Oldbury
I was made welcome and the staff were…
I was made welcome and the staff were most helpful in explaining the procedure in purchasing my new car.

Reply from Motorpoint - Oldbury
Easy first car experience.
Had a great experience buying my first car with Steve. His customer service was amazing and he made it really easy to understand everything and get everything sorted.

Reply from Motorpoint - Oldbury
Great Service
My wife wanted a car but didn’t really knew what car she wanted, she spoke to a gentleman named Khalid in Oldbury, what a man, he asked so many questions on what she was looking for, budget and much more, showed us the best cars available for what she needed the car for, found one she liked and Khalid still showed us more and encouraged her to look at them, Khalid was brilliant and we choose the car she wanted. Everything was in order when we collected the car the next day and his aftercare is world class, I don’t think we would go anywhere else now for our next car and we will definitely want to be served by Khalid, thank you.

Reply from Motorpoint - Oldbury
THE BEST
Don't waste time searching for your next car - take a direct route MOTORPOINT - customer service simply unbeatable

Reply from Motorpoint - Oldbury
simply the best
attentive salesmen ,informative to give as much information customer enquired, helpful

Reply from Motorpoint - Oldbury
I was welcomed into the store by…
I was welcomed into the store by Matthew who directed me to where all the cars are and explained the line up and to have a look around. No jumping on you every 5 minutes like other garages you are allowed to take your time sit have a coffee and then have a chat friendly easy took time during the sales process explaining everything very smooth transaction. Excellent customer service from the welcome to wrapping up the sale

Reply from Motorpoint - Oldbury
Couldn't have asked for a better…
Couldn't have asked for a better experience! Was left to look over the cars with no pressure or persuasion! Friendly, polite and very knowledgeable staff made buying a car simple and enjoyable!

Reply from Motorpoint - Oldbury
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







