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Motorpoint - Oldbury Reviews 

820
TrustScore 4.5 out of 5

4.6

100 Churchbridge, B69 2AS Oldbury, West Midlands, GB


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See what reviewers are saying

Rated 5 out of 5 stars

A pleasant environment to be able to look at the vehicles in our own time with no pressure or hard sell by the staff. The member of staff who looked after us Josh was very professional helpful and lis... See more

Rated 5 out of 5 stars

From start to finish Ryan was very helpful, clear communication. Told him spec I required for my new car & he helped me. He made so easy, answered all my questions, eased my worries about getting a ne... See more

Rated 4 out of 5 stars

The sales agent was helpful and ensured that the car handbook and various other documents were readily available. He explained various functions of the vehicle and answered my questions fully. A pleas... See more

Company replied

Rated 4 out of 5 stars

Very welcoming, we came for a test drive and just to see what a particular car was like decided it wasn’t for us but then sat down with the salesman and came up with another option that suited us bett... See more


Company details

  1. Car Dealer
  2. Used Car Dealer

Written by the company

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Written by the company

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Contact info

  • 100 Churchbridge, B69 2AS, Oldbury, West Midlands, United Kingdom

  • 0121 7567367
Promotion box for Motorpoint - Oldbury

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4.6

Excellent

TrustScore 4.5 out of 5

820 reviews

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4.6

All reviews

(820)

5,945 reviews in the last 12 months

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Rated 5 out of 5 stars

Very helpful smooth transaction

Very helpful smooth transaction, Daniel particularly helped us in getting a good part exchange deal which made our decision to buy my new car from them. Smooth process in change over and great customer service overall !

April 2, 2026
Motorpoint - Oldbury logo

Reply from Motorpoint - Oldbury

Hi Tracy,

Thanks for the 5 star review and kind words for Daniel, we are glad he could make your car buying journey an enjoyable one!

Thanks again for your business and enjoy the car.

Team Motorpoint Oldbury

Rated 5 out of 5 stars

No pressure selling

Spoke with Dan who straight away knew exactly the type of car I was after and listened to my budget and concerns after an awful experience elsewhere. He was understanding and helpful and the first car he showed me was perfect for my needs. He took the time to go through the finance with me, tweaking my deposit to get me a monthly price I was happy with.
All staff I encountered were friendly and positive and I didn’t feel under pressure at any time which made a big decision easier to make. I’d definitely return in tne future and will be recommending to friends.
P. S the hot chocolate was amazing

March 30, 2026
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Reply from Motorpoint - Oldbury

Hi Helen,

Thank you for the 5 star review and the kind words for Dan. We are glad that we could make your car buying journey an enjoyable one, especially after your experience elsewhere.

We understand that every customer is different so we listen to your need and try to find the right car with the right package to suit you.

It's great when our customers recommend us so thank you! Oh and we can't share the secrets of our hot chocolate but you can call in anytime for one. See you soon. Team Motorpoint Oldbury

Rated 5 out of 5 stars

The staff were helpful and friendly

The staff were helpful and friendly

March 27, 2026
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Reply from Motorpoint - Oldbury

Hi Ms Ryan,

Thank you for the 5 stars and kind words for our team. We are glad we made your car buying experience an enjoyable one.

Team Motorpoint Oldbury

Rated 5 out of 5 stars

Got the car in less than 4hours

Got the car in less than 4hours. The staff were amazing.

March 23, 2026
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Reply from Motorpoint - Oldbury

Thank you for the 5 stars and kind words for our team. A lot of our customers take advantage of our same day driveaway so it is great to hear that you did just that.

Enjoy the car, see you soon. Team Motorpoint Oldbury

Rated 5 out of 5 stars

Customer service exceptional

The car was imaculate on collection. The staff were very friendly. There was no Sat Nav SD card, so therefore no Sat nav, but customer service reimbursed me for the missing card and communication was outstanding from start to finish.

March 26, 2026
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Reply from Motorpoint - Oldbury

Hi Nick,

Thank you for the 5 stars and kind words. We really appreciate your patience whilst we resolved your issue so thank you again.

Enjoy the car, see you soon. Team Motorpoint Oldbury

Rated 5 out of 5 stars

Hyundai Tucson

The vehicle was delivered ahead of time and available to test drive. Sam and Lucy from the sales team were amazing and made the purchase really easy with no pressure unlike most second hand car retailers. Would definitely recommend Motorpoint Oldbury.

March 28, 2026
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Reply from Motorpoint - Oldbury

Hi Lee,

Thank you for the 5 star review and kind words for our team. We don't need to pressure our customers into decisions and prefer to guide you through the car buying journey. We really appreciate the recommendation so thank you again.

Team Motorpoint Oldbury

Rated 3 out of 5 stars

Helpful staff unfortunately quite a few…

Helpful staff unfortunately quite a few issues with new vehicl

March 21, 2026
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Reply from Motorpoint - Oldbury

Hi David,

Thank you for taking the time to leave us a review. It is a shame to see it was a 3 star experience this time. We appreciate the kind words for our team and glad we were able to help resolve. Thank you for your patience and we hope you can get on with enjoying your car.

Team Motorpoint Oldbury

Rated 5 out of 5 stars

Motorpoint Oldbury

Great customer service from the Oldbury Motorpoint team. A professional approach coupled with both knowledgeable and informative communication ensured a good experience throughout.

March 20, 2026
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Reply from Motorpoint - Oldbury

Hi Mr Cheetham,

Thank you for the 5 stars and the great feedback. We hope you got everything you needed on your car buying journey and hope you enjoy the car.

Team Motorpoint Oldbury

Rated 5 out of 5 stars

Staff friendly and helpful process of…

Staff friendly and helpful process of selling and buying a car made very easy.

March 6, 2026
Motorpoint - Oldbury logo

Reply from Motorpoint - Oldbury

Hi Nanette,

Thank you for the 5 stars and kind words for our team. We aim to make the car buying journey an easy one so you can focus on making the right decisions for you.

Enjoy the car, see you soon. Team Motorpoint Oldbury

Rated 5 out of 5 stars

The service was excellent and I would…

The service was excellent and I would recommend others to Motorpoint Oldbury.

March 22, 2026
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Reply from Motorpoint - Oldbury

Hi Neethu,

Excellent service for our excellent customers! Thank you for the recommendation and enjoy the car.

See you soon. Team Motorpoint Oldbury

Rated 5 out of 5 stars

Very helpful

Very helpful. Made it easy.

March 16, 2026
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Reply from Motorpoint - Oldbury

Hi John,

Thanks for the 5 stars. We aim to make your car buying journey an easy one so you can focus on the more difficult decisions.

Enjoy the car. Team Motorpoint Oldbury

Rated 5 out of 5 stars

I was made welcome and the staff were…

I was made welcome and the staff were most helpful in explaining the procedure in purchasing my new car.

March 18, 2026
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Reply from Motorpoint - Oldbury

Hi Mr Tharme,

Thank you for the 5 star review and kind feedback. We are glad we were able to make your car buying journey a smooth one.

Enjoy the car. Team Motorpoint Oldbury

Rated 5 out of 5 stars

Excellent customer care

Excellent customer care

March 14, 2026
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Reply from Motorpoint - Oldbury

Hi Kate,

Excellent customer care for our excellent customers. Thank you for the 5 stars and we will see you soon.

Enjoy the car. Team Motorpoint Oldbury

Rated 5 out of 5 stars

Easy first car experience.

Had a great experience buying my first car with Steve. His customer service was amazing and he made it really easy to understand everything and get everything sorted.

March 16, 2026
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Reply from Motorpoint - Oldbury

Thank you for taking the time to leave us a review and great to see it was a 5 star experience. We aim to guide you through the car buying journey and sounds like we did just that.

Enjoy the car. Team Motorpoint Oldbury

Rated 5 out of 5 stars

Great Service

My wife wanted a car but didn’t really knew what car she wanted, she spoke to a gentleman named Khalid in Oldbury, what a man, he asked so many questions on what she was looking for, budget and much more, showed us the best cars available for what she needed the car for, found one she liked and Khalid still showed us more and encouraged her to look at them, Khalid was brilliant and we choose the car she wanted. Everything was in order when we collected the car the next day and his aftercare is world class, I don’t think we would go anywhere else now for our next car and we will definitely want to be served by Khalid, thank you.

March 12, 2026
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Reply from Motorpoint - Oldbury

Hi Manj,

Thank you for the 5 stars and the very kind words for Khalid. He is one of our most experienced team members and it is great to hear that he was able to make your car buying journey such an enjoyable one.

Enjoy the car and thanks again for your business. Team Motorpoint Oldbury

Rated 5 out of 5 stars

THE BEST

Don't waste time searching for your next car - take a direct route MOTORPOINT - customer service simply unbeatable

March 10, 2026
Motorpoint - Oldbury logo

Reply from Motorpoint - Oldbury

Hi Dave,

Wow! Very kind words for our service and the team, greatly appreciated.

Enjoy the car, see you soon. Team Motorpoint Oldbury

Rated 5 out of 5 stars

simply the best

attentive salesmen ,informative to give as much information customer enquired, helpful

March 5, 2026
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Reply from Motorpoint - Oldbury

Thank you for your 5 star review. It is great to hear that we could make your car buying journey an enjoyable one.

Enjoy the car. Team Motorpoint Oldbury

Rated 5 out of 5 stars

I was welcomed into the store by…

I was welcomed into the store by Matthew who directed me to where all the cars are and explained the line up and to have a look around. No jumping on you every 5 minutes like other garages you are allowed to take your time sit have a coffee and then have a chat friendly easy took time during the sales process explaining everything very smooth transaction. Excellent customer service from the welcome to wrapping up the sale

March 9, 2026
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Reply from Motorpoint - Oldbury

Hi Maria,

Thanks for the 5 stars and the kind feedback for our team and your car buying journey experience. We find that we don't need to jump on our customers and prefer to make your car buying journey an enjoyable one. Call in for a coffee anytime, see you soon.

Team Motorpoint Oldbury

Rated 5 out of 5 stars

Couldn't have asked for a better…

Couldn't have asked for a better experience! Was left to look over the cars with no pressure or persuasion! Friendly, polite and very knowledgeable staff made buying a car simple and enjoyable!

February 28, 2026
Motorpoint - Oldbury logo

Reply from Motorpoint - Oldbury

Hi Noel,

Thanks for the 5 stars and the kind words for our team. It is great to hear that we could make your car buying journey an enjoyable one.

Enjoy the car. Team Motorpoint Oldbury

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