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Motorpoint - Peterborough Reviews 

1,077
TrustScore 4.5 out of 5

4.6

Edgerley Drain Road, PE1 5NL Peterborough, Cambridgeshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Great, no pressure sales environment with a good selection of vehicles to suit most budgets. Sales Exec Sam was great in sorting the finance and test drive and kept us updated over the days before we... See more

Rated 5 out of 5 stars

This is the only place I'll go to purchase my cars. The service is excellent, staff are knowledgeable and accommodating. I wanted the car checking by a mechanic, they allowed this, when you're spendi... See more

Company replied

Rated 5 out of 5 stars

We have recently changed our car and needed to sell our current car. We checked the usual places (Car Wow, Motorway, We Buy Any Car, etc) and Motorpoint offered the best price online. Booked our appoi... See more

Company replied

Rated 2 out of 5 stars

Paid for front & rear dash cams to be fitted,went to collect vehicle only to be told they had ran out of stock. Was told they would be in touch, heard nothing, so i had to do the chasing only to be to... See more

Company replied


Company details

  1. Car Dealer
  2. Used Car Dealer

Written by the company

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Written by the company

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Contact info

  • Edgerley Drain Road, PE1 5NL, Peterborough, Cambridgeshire, United Kingdom

  • 01733 821832
Promotion box for Motorpoint - Peterborough

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.6

All reviews

(1,077)

6,240 reviews in the last 12 months

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Rated 5 out of 5 stars

Josh is a superstar

Josh was really helpful from the first phone call to the final handover of the car.My wife was very nervous about the test drive and driving around roads she wasn't familiar with,but he put her at ease straight away.The showroom was spotlessly clean and a really friendly vibe around the place.Will definitely buy again from there.

May 10, 2026
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Reply from Motorpoint - Peterborough

Thank you for your fantastic feedback! We’re delighted to hear Josh made your experience so smooth and put your wife at ease, we’ll be sure to pass on your kind words. It’s also great to know you enjoyed the showroom and atmosphere. We look forward to welcoming you back again in the future Paul!

Rated 5 out of 5 stars

no pressure helpfulness

The no pressure helpfulness really made a difference. It was all about how to make the experience easy and seamless, rather than all the problems and barriers I seem to encounter when trying to get any form of service nowadays.

The staff were great!

May 11, 2026
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Reply from Motorpoint - Peterborough

Thank you for your wonderful feedback! We’re really pleased to hear that our team’s helpful, no-pressure approach made your experience smooth and enjoyable.

Rated 5 out of 5 stars

We originally booked to view a car at…

We originally booked to view a car at your Sheffield Branch but found a car we liked at Peterborough. It was all sorted out and our deposit moved across. The staff were very helpful and friendly.

March 27, 2026
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Reply from Motorpoint - Peterborough

Hi Ann, we're pleased we could help you with your new purchase! Thank you for taking the time to leave a review

Rated 3 out of 5 stars

Although the sales process and staff…

Although the sales process and staff was helpful the car itself had deep scratches on the bonnet which needed a respray. Also the gearbox was broken and although Mazda resolved the problem the car itself self was not properly checked before going up for sale. I will buy from a main dealer next time as lot of personal time wasted to get resolved.

March 8, 2026
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Reply from Motorpoint - Peterborough

Thank you for your feedback. We’re glad our team were helpful, but we’re sorry to hear about the issues with the vehicle. This is not the standard we aim for, and we understand your frustration. We appreciate your comments and will use them to improve our vehicle checks. Please feel free to contact us directly if you’d like to discuss this further.

Rated 5 out of 5 stars

Great price

Great price, lovely helpful people and the whole process was so efficient

May 6, 2026
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Reply from Motorpoint - Peterborough

Thank you for your review Victoria we really appreciate the feedback!

Rated 5 out of 5 stars

Top Class service

Quick, efficient, professional. Michelle - top class!

May 3, 2026
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Reply from Motorpoint - Peterborough

Thank you for your kind feedback. We’re delighted to hear you feedback. We’ll be sure to pass your lovely comments on to Michelle!

Rated 5 out of 5 stars

Excellent

Really helpful and friendly staff. It was my first experience at Motorpoint and the service I received made the whole process simple and stress free.

May 3, 2026
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Reply from Motorpoint - Peterborough

Thank you for your kind review! We're delighted to hear our team made your first experience simple and stress-free. We hope to see you again soon.

Rated 5 out of 5 stars

Great experience

Great experience. From the moment we called we felt in safe hands. Spoke to three salespeople and they we all very honest and knew their products.

Motorpoint show the vehicle RRP when new so it is easy to work out if the luxury car tax is applicable. From our recent visits with main dealers they avoid the question at all costs...

Micky went far and beyond to make sure we are happy. Credit to the company.

May 3, 2026
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Reply from Motorpoint - Peterborough

Thank you for your great feedback! We’re really pleased you felt well looked after and found our team honest and knowledgeable throughout. It’s fantastic to hear Micky went the extra mile, we’ll be sure to pass on your kind words.

Rated 5 out of 5 stars

Professional

Professional, courteous and friendly. Helpful, assisted us in obtaining a replacement logbook for the car we were selling. Approachable . Have recommended to family and friends.

April 26, 2026
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Reply from Motorpoint - Peterborough

Thank you for your kind feedback! We’re glad you found the team helpful and that we could assist with the logbook. We really appreciate your recommendation to family and friends.

Rated 5 out of 5 stars

Sam was very helpful

Sam was very helpful. The sale was quick and everything went smoothly

May 2, 2026
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Reply from Motorpoint - Peterborough

Thank you for your feedback! We’re glad to hear everything went smoothly and that Sam was so helpful.

Rated 5 out of 5 stars

Everything from start to finish staff everything was brilliant. great

Everything from start to finish staff price we bought two cars knee what we wanted Michael sourced the vehicles from other branches that we wanted and everything went very smoothly we have used Motorpoint beforeb10 years,who and the experience made us come back to use you again.

May 1, 2026
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Reply from Motorpoint - Peterborough

Thank you for your wonderful feedback! We’re delighted everything went smoothly and that Michael was able to source the right vehicles for you. It’s great to hear you’ve returned to us after 10 years, that really means a lot. Enjoy your new cars!

Rated 5 out of 5 stars

Josh was very helpful and knew what he…

Josh was very helpful and knew what he was talking about he called the next day to ask how I got on with the car .lovely man.

April 28, 2026
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Reply from Motorpoint - Peterborough

Thank you for your lovely feedback! We’re so pleased Josh was helpful and knowledgeable, and that he took the time to follow up with you. We’ll be sure to pass on your kind words.

Rated 5 out of 5 stars

Great service

Motorpoint were very helpful and made the whole process very straightforward

April 28, 2026
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Reply from Motorpoint - Peterborough

Thanks for the review James, we're pleased we were able to help!

Rated 5 out of 5 stars

Great customer service

Great customer service. Good knowledge and advice of product.
Initially Henry looked after Me but Kelvin handled the sale…both were very helpful and understanding of my needs and expectations

April 24, 2026
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Reply from Motorpoint - Peterborough

Thank you for your great feedback! We’re pleased to hear Henry and Kelvin both looked after you so well and provided helpful advice throughout.

Rated 5 out of 5 stars

They let us look round

They let us look round
Which was great they did not bother us until we were ready , they did ask if we needed help .

April 29, 2026
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Reply from Motorpoint - Peterborough

Thank you for your feedback! We’re pleased you enjoyed browsing at your own pace while still having help available when needed.

Rated 5 out of 5 stars

Staff member was very helpful

Staff member was very helpful, explaining the system very clearly and giving us every opportunity to ask questions.
The trade in price for my car was good and the cost of the car I bought was also very reasonable.
I was able to walk in, inspect the car, test drive, complete the purchase and necessary paperwork and drive away in a “new” car in a few hours.
He even recommended a good cafe / restaurant for lunch which was excellent.

April 23, 2026
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Reply from Motorpoint - Peterborough

Thank you for your fantastic feedback! We’re delighted to hear the team made everything clear and easy for you, and that the whole process went so smoothly. We love the café recommendation got a mention too!

Rated 1 out of 5 stars

where do we start told to collect our…

where do we start told to collect our car saturday at 5 pm paperwork not ready after a hour given a loan car to get home due to insurance on our car ,loan car not enough petrol to get home and back ,plenty in our old car ,collected our car on sunday morning only to be told to take back on tuesday for a mot and it failed due to wire coming out of tyre they put a new tyre on it ,this car was meant to have been serviced by them before collection ,after this i asked for a independent inspection witch they payed for only to be told should only change tyres in pairs and needs new wiper blades on the good side sales man josh was great and the car is great now ,i will be changing the second tyre to even it up again

April 11, 2026
Unprompted review
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Reply from Motorpoint - Peterborough

Thank you for your feedback John, we’re sorry for the issues you experienced during collection and appreciate your patience while we worked to resolve them. Your feedback is invaluable and has been shared internally to help us improve our processes. We're pleased Josh was helpful we'll be sure to let him know. If you require any further assistance in the future please let us know.

Rated 5 out of 5 stars

Really happy with my purchase

I was looking at updating my car so went for a look around and found a car I was happy with. The staff were friendly but not pushy, which meant a lot as most places do try and add a sense of urgency to buy their cars.
The purchase was smooth and they gave me a good price for my old car. After purchase I received a curtesy call to make sure I was happy, something I have not received from other places when I have purchased cars.
Overall I am very happy with my purchase and received excellent assistance from the Peterborough team.

April 26, 2026
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Reply from Motorpoint - Peterborough

Thank you for your lovely feedback Liz! We’re delighted you felt comfortable browsing without pressure and that your purchase went smoothly. It’s great to hear you were happy with your part exchange price and appreciated the follow-up call, something we pride ourselves on. Enjoy the new car!

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