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Motorpoint - Portsmouth Reviews 

386
TrustScore 4.5 out of 5

4.6

468 London Road, PO2 9RN Hilsea, Portsmouth, GB


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Rated 5 out of 5 stars

I dealt with a salesman called Josh, he was helpful and attentive towards me when purchasing a new car from motor point. I would give Josh a five star for his service he offered while preparing my ca... See more

Company replied

Rated 5 out of 5 stars

From start to finish Finn was amazing. He was patient, understanding and not pushy in any way which is just what I needed after having been in an accident and having my car written off. He got me the... See more

Company replied

Rated 5 out of 5 stars

We have just got our 6th car from motorpoint. Can not fault the service or the cars that we have received. Megan has sold me 3 of our cars and she is so nice and friendly. We have become part of... See more

Rated 5 out of 5 stars

The welcome received from the team made feel at ease( we have not had booked an appointment). Josh was brilliant, very professional and patient with us. They answered to all the questions, kept... See more

Company replied


Company details

  1. Car Dealer
  2. Used Car Dealer

Written by the company

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Written by the company

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Contact info

  • 468 London Road, PO2 9RN, Hilsea, Portsmouth, United Kingdom

  • 02394 270705
Promotion box for Motorpoint - Portsmouth

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4.6

Excellent

TrustScore 4.5 out of 5

386 reviews

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4.6

All reviews

(386)

6,265 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing experience

Visited Motorpoint with my daughter in view to her getting a new car, was greeted by Finn who was very polite and allowed us to view all the cars. He was very professional and friendly as was Charlie, brilliant team work.
My daughter didn’t buy one unfortunately but I was confident enough to go down next day on my own and Wesley found me a Jeep that was in my price range. There was no pressure at any time. They made me feel very welcome and comfortable. Charlie kept me in touch and still no pressure to buy. I picked my car up, px my car.
The experience was absolutely amazing, from start to finish. They are all so efficient, knowledgeable, polite, very professional and an above all fantastic team of people. I would highly recommend Motorpoint

March 18, 2025
Unprompted review
Motorpoint - Portsmouth logo

Reply from Motorpoint - Portsmouth

Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.

I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.

Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.

Kind regards
Megan Tee
Sales Support

Rated 5 out of 5 stars

Visited Motorpoint with my mum as I was…

Visited Motorpoint with my mum as I was looking to PX my car in. Was greeted by Finn who was lovely and welcoming.

Had been to a main dealership before popping in and had felt really pressured.

Finn let us wander round and take a look at any cars, and we both felt comfortable and said how much of a different experience it was. He was knowledgeable and helpful and suggested cars within my budget and did what he could to make this work. There was absolutely no pressure at all.

Gave me a great price to PX my car too.

Mum was so pleased with how we were treated and how comfortable she felt that she has also now purchased a car.

Finn was fantastic and sent me a follow up after I left with some suggestions for cars that would work!

Sadly I was unable to obtain the finance however have agreed with Finn to keep in touch and hopefully make something work in the next few months.

Finn is an asset to the team and I’m excited to buy a car from him in the future.

Thanks so much!

March 5, 2025
Unprompted review
Motorpoint - Portsmouth logo

Reply from Motorpoint - Portsmouth

Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.

I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.

Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.

Kind regards
Jamey Dickinson
Sales Support

Rated 5 out of 5 stars

A wonderful experience!

A wonderful experience!

Finn and Megan were so helpful and patient with me whilst I was on my car shopping journey. As I was unsure of what I wanted this made the choice even more difficult... Finn and Megan went above and beyond to help find a car for me but unfortunately it just wasn't the car for me. Even though I did not end up buying from here I would recommend them to anyone as they were really knowledgeable and friendly to liaise with. When I am back in the market for a new car again I will be sure to head back here for a browse :)

February 4, 2025
Unprompted review
Motorpoint - Portsmouth logo

Reply from Motorpoint - Portsmouth

Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.

I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.

Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.

Kind regards
Jamey Dickinson
Sales Support

Rated 5 out of 5 stars

Very helpful and easy company to deal with

Very helpful, not pushy, and reasonably priced cars. When viewing the car, they gave space and time to explore. They also honoured the online quote for my part exchange. A very relaxed experience.

February 12, 2025
Unprompted review
Motorpoint - Portsmouth logo

Reply from Motorpoint - Portsmouth

Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.

I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.

Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.

Kind regards
Megan Tee
Sales Support

Rated 5 out of 5 stars

Megan S & Finn

Meg and Finn was flawless in the process of helping me buy my new car, would 100% recommend to all!

February 14, 2025
Unprompted review
Motorpoint - Portsmouth logo

Reply from Motorpoint - Portsmouth

Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.

I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.

Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.

Kind regards
Megan Tee
Sales Support

Rated 5 out of 5 stars

Picked up my car from Portsmouth on…

Picked up my car from Portsmouth on Monday. Megan was lovely and extremely patient when I had an issue transferring money between my bank accounts to make the payment, thank you Megan I love my new car 🥰 sue

February 17, 2025
Unprompted review
Motorpoint - Portsmouth logo

Reply from Motorpoint - Portsmouth

Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.

I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.

Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.

Kind regards
Jamey Dickinson
Sales Support

Rated 5 out of 5 stars

Customer service was great

Customer service was great, car is great, price was great, couldn’t ask for more, thank you.

February 16, 2025
Motorpoint - Portsmouth logo

Reply from Motorpoint - Portsmouth

Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.

I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.

Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.

Kind regards
Jamey Dickinson
Sales Support

Rated 5 out of 5 stars

Overall - Well mannered and informative.

Motorpoint made us very welcome. The patiece of the Lady and help she gave us was all, it was very complete & very instructive. The Lady was extremely well mannered. We'll come again, but this Peugeot will be our last car, if only we had found you sooner!!

February 9, 2025
Motorpoint - Portsmouth logo

Reply from Motorpoint - Portsmouth

Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.

I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.

Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.

Kind regards
Jamey Dickinson
Sales Support

Rated 5 out of 5 stars

Well prepared and excellent…

Well prepared and excellent presentation by staff by phone and in person.

February 6, 2025
Motorpoint - Portsmouth logo

Reply from Motorpoint - Portsmouth

Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.

I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.

Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.

Kind regards
Jamey Dickinson
Sales Support

Rated 4 out of 5 stars
Motorpoint - Portsmouth logo

Reply from Motorpoint - Portsmouth

Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.

I am so pleased you had were provided with what wanted!

Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.

Kind regards
Jamey Dickinson
Sales Support

Rated 5 out of 5 stars

Amazing team at Portsmouth Branch!

Recently bought my new Volvo from motorpoint in Portsmouth. Megan Standing was my sales executive and I cannot fault her at all!! I was made to feel so welcome from the moment I walked in. She really did listen to exactly what I wanted and then found my perfect car on site that day! She also sorted out everything else I needed so apart from a couple of signatures she did it all for me. The car had a couple of little marks that were rectified before sale with no problems! The whole team in Portsmouth were great and all joined in for a chat and coffee! 100% recommend the whole team for all your car needs.

February 4, 2025
Unprompted review
Motorpoint - Portsmouth logo

Reply from Motorpoint - Portsmouth

Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.

I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.

Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.

Kind regards
Jamey Dickinson
Sales Support

Rated 5 out of 5 stars

Great service

I have just taken delivery of my new (to me) Audi A6. It's 28 months old and looks and feels brand new. It is superb to drive. Charlie Rogers handled my deal and nothing was too much trouble - l ask a lot of questions! Thanks Charlie. Would certainly recommend

January 26, 2025
Unprompted review
Motorpoint - Portsmouth logo

Reply from Motorpoint - Portsmouth

Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.

I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.

Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.

Kind regards
Jamey Dickinson
Sales Support

Rated 4 out of 5 stars

Good staff contact

Good staff contact. Excellent vehicle. Pleasant tsurroundings.

January 31, 2025
Motorpoint - Portsmouth logo

Reply from Motorpoint - Portsmouth

Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.

I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.

Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.

Kind regards
Jamey Dickinson
Sales Support

Rated 5 out of 5 stars

There was no pressure to buy.

There was no pressure to buy.
Let you look around at your own pace, advise given when asked.
Friendly, polite and welcoming.

January 24, 2025
Motorpoint - Portsmouth logo

Reply from Motorpoint - Portsmouth

Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.

I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.

Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.

Kind regards
Jamey Dickinson
Sales Support

Rated 5 out of 5 stars

Great friendly service

Staff were friendly and listened to us. They answered any questions we had clearly. Did not feel pressured by them to buy.

January 26, 2025
Motorpoint - Portsmouth logo

Reply from Motorpoint - Portsmouth

Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.

I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.

Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.

Kind regards
Jamey Dickinson
Sales Support

Rated 5 out of 5 stars

10/10 service from the whole team

10/10 service from the whole team, especially Charlie and Wes. Charlie really took the time to listen to what I wanted and what I didn’t want to give me ideas of the kind of cars I might like. He kept in contact throughout the week with updates of where we were at with test drives etc. Wes helped me finalise the last few details. Both were so helpful and really knew what they were talking about. 100% going to buy my next car from them.

January 22, 2025
Motorpoint - Portsmouth logo

Reply from Motorpoint - Portsmouth

Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.

I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.

Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.

Kind regards
Megan Tee
Sales Support

Rated 5 out of 5 stars

Nice customer care

Nice customer care

January 21, 2025
Motorpoint - Portsmouth logo

Reply from Motorpoint - Portsmouth

Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.

I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.

Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.

Kind regards
Megan Tee
Sales Support

Rated 5 out of 5 stars

Motopoint portsmouth is the best…

Motopoint portsmouth is the best motorpoint. Wes and Meg sorted me out with a new car. No fuss process was straight forward and car was delivered with a ribbon

January 20, 2025
Unprompted review
Motorpoint - Portsmouth logo

Reply from Motorpoint - Portsmouth

Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.

I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.

Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.

Kind regards
Megan Tee
Sales Support

Rated 5 out of 5 stars
Motorpoint - Portsmouth logo

Reply from Motorpoint - Portsmouth

Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.

I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.

Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.

Kind regards
Megan Tee
Sales Support

Rated 5 out of 5 stars

This was my first time buying a car on…

This was my first time buying a car on my own,I can't thank them enough as they was so helpful and the service was brilliant. Would highly recommend 👌

January 14, 2025
Motorpoint - Portsmouth logo

Reply from Motorpoint - Portsmouth

Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.

I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.

Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.

Kind regards
Megan Tee
Sales Support

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