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Motorpoint - Sheffield Reviews 797

TrustScore 4.5 out of 5

4.7

Sheffield Business Park, Europa Link, S9 1XU Sheffield, South Yorkshire, GB


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See what reviewers are saying

Rated 4 out of 5 stars

generally very good although had to wait a while to see staff although had a appointment time on first visit On picking car up , sales person I had a appointment with not there, other member of st... See more

Company replied

Rated 5 out of 5 stars

Good price. Good showroom. Likeable salesman Adam. Downpoint was door protection device was broken. Was promised a replacement in post. Received wrong part, rang up for correct part sending, then noth... See more

Company replied

Rated 4 out of 5 stars

George was excellent throughout our buying process. Good communication and helpful in settling odour eventual choice. The only downside was that we made two requests on pricing. His boss said no to... See more

Company replied

Rated 5 out of 5 stars

5 stars easy choice. After receiving a fair offer for my car, I bought an as new condition 75 reg VW Polo from Motorpoint Sheffield who's sales team made me feel very welcome and my purchase experienc... See more

Company replied


Company details

  1. Car Dealer
  2. Used Car Dealer

Written by the company

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Written by the company

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all electric cars

Limited time only

Limited time only
Now is a great time to make the switch to an electric vehicle. We're here to make your electric car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Contact info

  • Sheffield Business Park, Europa Link, S9 1XU, Sheffield, South Yorkshire, United Kingdom

  • 0114 2055037
Promotion box for Motorpoint - Sheffield

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4.7

Excellent

TrustScore 4.5 out of 5

797 reviews

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Rated 5 out of 5 stars

Gianluco the salesman was exceptional…

Gianluco the salesman was exceptional in the level of support he gave me. Having just lost our son in March, my husband became seriously ill in hospital with his dementia following our son's sudden and unexpected death from sepsis and, final straw, his beloved car which he had bought brand new in 2018 becoming too uneconomical for me to maintain, I had no alternative but to look for a smaller, cheaper vehicle. I was treated with the utmost kindness and compassion - and my new car is just exactly what I needed.

June 20, 2026
Rated 5 out of 5 stars

Buying A Car...

My anxiety was through the roof .
It was a big deal to me buying a new car .
James at Tinsly branch Sheffield was so kind to me and had so much patience.
He made everything so much better by treating me with such kindness.
I was over the moon with my new car .
Thankyou James ...

June 13, 2026
Rated 5 out of 5 stars

George Gascoigne was so friendly and…

George Gascoigne was so friendly and his knowledge was invaluable to someone like me who is not a petrol head.

June 16, 2026
Motorpoint - Sheffield logo

Reply from Motorpoint - Sheffield

Hi Mark,
We're so pleased to hear our team provided invaluable knowledge and a friendly experience. Thank you for your kind words!
Kind Regards
Motorpoint Sheffield

Rated 5 out of 5 stars

Cannot fault the service provided both…

Cannot fault the service provided both over the phone and in person at the Sheffield branch. A completely efficient and stress free experience.

June 9, 2026
Motorpoint - Sheffield logo

Reply from Motorpoint - Sheffield

HI,
We're so pleased to hear about your efficient and stress-free experience with us, both over the phone and at our Sheffield branch. Thank you for your kind words!
Kind Regards
Motorpoint Sheffield

Rated 5 out of 5 stars

Very good experience and quick…

Very good experience and quick transaction, nice employee friendly 👍

June 10, 2026
Motorpoint - Sheffield logo

Reply from Motorpoint - Sheffield

HI Cleo,
We appreciate your kind words. We are glad you had a very good experience with our friendly team. Thank you for your feedback!
Kind Regards
Motorpoint Sheffield

Rated 4 out of 5 stars

good service

generally very good although had to wait a while to see staff although had a appointment time on first visit
On picking car up , sales person I had a appointment with not there, other member of staff were ok.
sadly small fault on car was not sorted. and having been a loyal customer I was refused complementary floor mats which I had been give previously, small gesture but would have been good

June 15, 2026
Motorpoint - Sheffield logo

Reply from Motorpoint - Sheffield

Hi Craig,
We appreciate you sharing your experience. We are sorry to hear about the wait times, the salesperson's absence, and the unresolved car fault. We also regret that we could not provide the floor mats. Your feedback is valuable as we strive to improve our service.
Kind Regards
Motorpoint Sheffield

Rated 5 out of 5 stars

Fast and easy process

Fast and easy process, and the part exchange price was very good compared to others.

June 15, 2026
Motorpoint - Sheffield logo

Reply from Motorpoint - Sheffield

HI Mark,
We're delighted you found our process fast and easy, and appreciated the part exchange price.
Thank you for your feedback!
Kind Regards
Motorpoint Sheffield

Rated 5 out of 5 stars

Good price

Good price. Good showroom. Likeable salesman Adam. Downpoint was door protection device was broken. Was promised a replacement in post. Received wrong part, rang up for correct part sending, then nothing.-still waiting for replacement part. Also car has battery deteriation issue that ford will have to remedy

May 25, 2026
Motorpoint - Sheffield logo

Reply from Motorpoint - Sheffield

HI,
We appreciate your feedback. We are concerned to hear about the issues with the replacement part and the car's battery. We are actively looking into these matters to ensure a resolution.
Kind Regards
Motorpoint Sheffield

Rated 5 out of 5 stars

Patient They were friendly felt relaxed from…

They were friendly felt relaxed from walking in. Was unsure what I wanted but they were patient went through which cars i liked till I found the one

June 14, 2026
Motorpoint - Sheffield logo

Reply from Motorpoint - Sheffield

HI Diane,
We are so happy to hear you felt relaxed and found the perfect car with our team's patient assistance! Thank you for sharing your positive experience.
Kind Regards
Motorpoint Sheffield

Rated 5 out of 5 stars

I knew exactly which car I wanted and…

I knew exactly which car I wanted and the staff were able to help me very quickly. The whole buying process from viewing to driving away was finished within 24 hours.

June 7, 2026
Motorpoint - Sheffield logo

Reply from Motorpoint - Sheffield

Hi Angela,
We're so happy we could help you find your car quickly. We're glad the process was so efficient!
Thank you for taking the time to leave us feedback.
Kind Regards
Motorpoint Sheffield

Rated 5 out of 5 stars

James was brilliant

James was brilliant, listened to what we wanted, gave us space to browse and was ready with information when needed.

June 7, 2026
Motorpoint - Sheffield logo

Reply from Motorpoint - Sheffield

Hi Susan,
We're happy to hear we listened to your needs, gave you space, and provided information when needed. Thank you for your feedback!
Kind Regards
Motorpoint Sheffield

Rated 4 out of 5 stars

In my experience motorpoint was…

In my experience motorpoint was excellent the staff were polite and very helpful as was the service and I thought that the price was reasonable

June 1, 2026
Motorpoint - Sheffield logo

Reply from Motorpoint - Sheffield

Hi Timothy,
Thank you for your great feedback!
Enjoy your new purchase.
Kind Regards
Motorpoint Sheffield

Rated 5 out of 5 stars

A convenient and smooth experience

Buying a car from Motorpoint Sheffield was one of the easiest transactions we have ever made.
Mason, along with two trainees delivered a faultless service that gave us absolute confidence in buying our new car. The price was excellent value and support to get on our way home was superb - thank you Mason.

June 10, 2026
Motorpoint - Sheffield logo

Reply from Motorpoint - Sheffield

Hi Mr Graham,
We're so pleased to hear that buying your car was an easy transaction! It's great that our team provided faultless service and gave you confidence. We're glad you found excellent value and superb support. Thank you for your feedback.
Kind Regards
Motorpoint Sheffield

Rated 5 out of 5 stars

Hi I was seen by a man called Guinluca.

Hi I was seen by a man called Guinluca.
He dealt with me in a professional manner and explained to me everything I needed to know about my purchase.
He took his time to get my car deal sorted on the same day and I thank him for that.
Overall experience of my visit was 10 out of 10.

June 9, 2026
Motorpoint - Sheffield logo

Reply from Motorpoint - Sheffield

Hi Martin,
We're so pleased to hear about your excellent experience and that our team member provided professional service. It's great that your purchase was sorted efficiently. Thank you for your feedback.
Kind regards
Motorpoint Sheffield

Rated 5 out of 5 stars

Very satisfied customer

5 stars easy choice. After receiving a fair offer for my car, I bought an as new condition 75 reg VW Polo from Motorpoint Sheffield who's sales team made me feel very welcome and my purchase experience easy.

May 31, 2026
Motorpoint - Sheffield logo

Reply from Motorpoint - Sheffield

HI Brett,
We're pleased to hear you had such a positive experience with us! It's great that our team made you feel welcome and your purchase easy. Thank you for your feedback.
Kind Regards
Motorpoint Sheffield

Rated 5 out of 5 stars

Great experience finding my car

Great experience finding my car, and was looked after very well by Logan. Thankyou, would definitely return.

June 2, 2026
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Reply from Motorpoint - Sheffield

HI Petra,
We're so glad you had a great experience finding your car and felt well looked after. Thank you for your kind feedback!
Kind Regards
Motorpoint Sheffield

Rated 5 out of 5 stars

Sheffield branch

Absolutely fantastic service from Adam at the Sheffield branch . Helped us part exchange our old car and walk away with a new one .
Sorted everything out and explained everything too us while training 2 others .

Brilliant service

May 25, 2026
Unprompted review
Motorpoint - Sheffield logo

Reply from Motorpoint - Sheffield

HI Stevie,
We truly appreciate you sharing your positive experience with us. We are delighted to hear that our team provided such brilliant service and made your car purchase smooth.
Kind Regards
Motorpoint Sheffield

Rated 5 out of 5 stars

Adam Sampkins made our experience a…

Adam Sampkins made our experience a very easy purchase.
No pressure at all.
Would come back again to buy our next car.

June 2, 2026
Motorpoint - Sheffield logo

Reply from Motorpoint - Sheffield

HI,
We're so happy you had an easy purchase experience. We appreciate your kind words and look forward to seeing you again!
Thank you
Motorpoint Sheffield

Rated 5 out of 5 stars

The staff was very helpful

The staff was very helpful, no pressure from anyone, which i like. Once we found the car we liked, it was very straight forward, i got a good price for my car as a trade, and drove home in my new car the same day.

The saleswoman that sorted everything for me also helped with things my side, log book, taxing the car etc.

And with the trade of my car and deposit i put down, i got a very good monthly price for my new car.

May 28, 2026
Motorpoint - Sheffield logo

Reply from Motorpoint - Sheffield

HI Gary,
We're happy to hear you had a straightforward experience finding your car and received a good trade-in price. It's great our team assisted with the paperwork, ensuring a smooth process. Thank you for your feedback!
Kind Regards
Motorpoint Sheffield

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