Excellent customer service, full service 4 year old high spec car purchased at 7k less than main dealer offer. Also gave me same trade-in price main dealer offered against 1 year younger car costing 7... See more
Company replied

Swansea Enterprise Park, Samlet Road, SA7 9AG Swansea, Wales, GB
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Excellent customer service, full service 4 year old high spec car purchased at 7k less than main dealer offer. Also gave me same trade-in price main dealer offered against 1 year younger car costing 7... See more
Company replied
We dealt with Alex once we found the car we wanted. Alex was very polite, respectful, funny and helpful. He was very knowledgeable and what he wasn’t sure about he always checked and returned with a p... See more
Company replied
Swansea Jodie Poland I went to Motorpoint in Swansea being a little sceptical about them as I had 15 years Motor trade experience myself working for Ford & VW Main dealers. I had seen a Golf... See more
Company replied
zero communication when trying to contact aftersales. cannot fault Keiron when attending store was helpful but when tried to ring store after a few days frustrated being on phone for at least 30mins... See more
Company replied
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
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Swansea Enterprise Park, Samlet Road, SA7 9AG, Swansea, Wales, United Kingdom

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The vehicles were in great condition although tyre sealant tool kit was missing from the BMW a cheap inadequate Temu type and quality replacement was offered . I was very dissapointed as the car was only 6 months old and not a cheap budget model I paid for a car complete with its tool inventory the staff were helpful and professional the purchase process was painless when buying We have purchased from Motorpoint previously and found the company well suited our requirements but this time the lack of a correct spare tyre repair kit and a Temu quality replacement and lack of customer service support on the issue left me very dissapointed with Motorpoint

Reply from Motorpoint - Swansea
Very efficient service from order to collection great customer service

Reply from Motorpoint - Swansea
Very happy with the service and staff and the quality

Reply from Motorpoint - Swansea
I popped in to have a look at some cars and saw a few I liked on the website, Callum greeted me and was very friendly and professional from start to finish. No hard sell just very patient and answered all of my questions well. Thank you, would definitely recommend

Reply from Motorpoint - Swansea
A few teething issues with the car. But sorted out by Claire and Sophie (Newport) which i want to thank for their support in dealing with these and being very understanding. Thank you also for Tom (Newport) and Elliot. Overall happy with the car. Thank you again. Definitely buy from them in the future.

Reply from Motorpoint - Swansea
You get free drinks good service and they don’t bother you constantly but if you need anything there very helpful and determined to help you with exactly what you need. Joe in sales was very helpful and honest and was brilliant

Reply from Motorpoint - Swansea
Found a car in our price range although had to pay to have it transferred from another area

Reply from Motorpoint - Swansea
Damage to paint work, don't notice until I got car home and rain stopped. Returned to motorpoint Swansea and they said to take it up with an mg dealer. Very disappointed.

Reply from Motorpoint - Swansea
Very happy with service and politeness of staff, most important no pressure salesmanship. Very easy to buy and sell car. My wife has also had a great experience at Swansea motorpoint buying and selling her car.

Reply from Motorpoint - Swansea
No sales pressure, just very helpful and knowledgeable advice . Competitive price and quality vehicles.

Reply from Motorpoint - Swansea
There was no pressure to buy and the salesman was very helpful.
Paying was quite an issue as not everyone, especially older people, use apps on phones. Many people do not even bank online.
I would recommend you to others.

Reply from Motorpoint - Swansea
The initial communication and the whole sale was great

Reply from Motorpoint - Swansea
Apart from the ridiculous hologram rule from black horse which prevented me from having a finance deal and thus prevented me from picking up my car it would have been a five star experience.

Reply from Motorpoint - Swansea
Great polite service with knowledgeable staff.

Reply from Motorpoint - Swansea
This was my 4th purchase from motorpoint Swansea, as always the service was great, the only thing that wasn't great was the car I had picked had to come from a different dealership and hadn't been prepared very well, the car was covered in scratches and was filthy dirty. Once I had made the sales man aware he managed to get it in the workshop where they managed to get most of the scratches out and then cleaned it for me.

Reply from Motorpoint - Swansea
Very good staff were very professional and helpful

Reply from Motorpoint - Swansea
Always buy my cars from Motorpoint in Swansea. 5* service every time.
Highly recommend.

Reply from Motorpoint - Swansea
went to see a car in motorpoint. the staff were helpfull but not pushy, i was left alone to look arround a few cars and start them up. arranged to test drive which was easy. all the cars looked good and i know they check the history but i did a full check anyway. had the car for 3 months now and very pleased.

Reply from Motorpoint - Swansea
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