Banner for Motorpoint - Widnes

Motorpoint - Widnes Reviews 

990
TrustScore 4.5 out of 5

4.7

Derby Road, WA8 9WZ Widnes, Cheshire, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Gave fair price for old car and new model I wanted was priced lowest at Motorpoint. No hassle process and looked after well from start to finish. I visited Motorpoint Widnes on recommendation from fam... See more

Company replied

Rated 4 out of 5 stars

Pleased with my new car and the trade in experience. Helpful sales guy took me for a test drive and answered my questions. A quick and straightforward process. There was some service paperwork not wit... See more

Company replied

Rated 5 out of 5 stars

I had an excellent service from this company. George Ball & Abbey Coull dealt with me in a very professional manner, making me feel at ease and explaining everything clearly. This is the first time t... See more

Company replied

Rated 5 out of 5 stars

Easy no nonsense car buying. Looked at cars on Motorpoint website then went to site. Greeted at the door was. asked a few questions was then handed keys without any hassle or fuss. All questions an... See more

Company replied


Company details

  1. Car Dealer
  2. Used Car Dealer

Written by the company

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Written by the company

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Contact info

  • Derby Road, WA8 9WZ, Widnes, Cheshire, United Kingdom

  • 0151 3918282
Promotion box for Motorpoint - Widnes

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4.7

Excellent

TrustScore 4.5 out of 5

990 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(990)

6,058 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Broken down in a week!

First of all may I say that our sales executive was absolutely brilliant, helpful and kept us updated.
Why then may you ask only 1 star. Well I'm writing this review a week after buying the car on my holiday hundreds of miles from home, with a dashboard full of malfunctions. I am unable to continue my holiday, my caravan and car are about to be towed home. Angry is too polite a word of putting it!Roll on the phone calls!

June 7, 2026
Motorpoint - Widnes logo

Reply from Motorpoint - Widnes

We are truly sorry to hear about the issues you're experiencing with your car, especially while on holiday so far from home. We understand how frustrating this must be. We are taking your feedback seriously and will investigate this matter immediately.

Thank you
Motorpoint Widnes

Rated 5 out of 5 stars

The team just leave you alone to wonder…

The team just leave you alone to wonder the site with no pressure. When we decided to purchase a vehicle it was quick and easy.

June 5, 2026
Motorpoint - Widnes logo

Reply from Motorpoint - Widnes

We're glad you appreciated our no-pressure approach and found your vehicle purchase quick and easy. Thank you for your feedback!

Thank you
Motorpoint Widnes

Rated 5 out of 5 stars

Great experience buying my car and I…

Great experience buying my car and I live the car i bought. Nothing was too much for them.

January 1, 2026
Motorpoint - Widnes logo

Reply from Motorpoint - Widnes

We're so glad you had a great car buying experience and love your new car. We appreciate your feedback!

Thank you
Motorpoint Widnes

Rated 5 out of 5 stars

I went to motor Point looking for a car…

I went to motor Point looking for a car as ive been looking for a.couple of weeks and not found anything till I went there . At first I didn't see anything but Upon leaving I spoke to Sophie who told me we have an on line site as well which she showed me and I saw a beautiful red Renault Clio hybrid which was the right price and just what I was looking for ,I paid the deposit which was to transport it from another site. Sophie kept me informed as when it was coming . When it arrived I was made up as it was a good test drive and I decided to have it and it was a very good price and I got a good price for my trade in . I would like to thank Sophie Johnson for all her help finding my new car I would Definitely recommend MOTORPOINT for a car as I would go there again in the future

May 29, 2026
Motorpoint - Widnes logo

Reply from Motorpoint - Widnes

We're so happy to hear that we could help you find the perfect car after your search! It's wonderful to know that the online site was helpful and that you had a great experience with the test drive and trade-in. We appreciate your recommendation!

Thank you
Motorpoint Widnes

Rated 5 out of 5 stars

Easy experience

Saw my car online and made an enquiry. Jake called me and arranged a viewing and test drive. All very easy.
Great customer service and great price for my part exchange. Very happy.

May 29, 2026
Motorpoint - Widnes logo

Reply from Motorpoint - Widnes

We're so glad you found the process easy and were happy with our customer service and part exchange price. Thank you for your positive feedback!

Thank you
Motorpoint Widnes

Rated 5 out of 5 stars

They staff were extremely helpful in…

They staff were extremely helpful in finding what I was looking for. Even found my new car in another location and helped get it sorted.

May 30, 2026
Motorpoint - Widnes logo

Reply from Motorpoint - Widnes

We're so glad our staff were extremely helpful in finding your new car, even from another location. Thank you for your feedback!

Thank you
Motorpoint Widnes

Rated 5 out of 5 stars

Sophie was great

Sophie was great, from the moment we walked towards the door she was there to open it for us as we had a pram with us. We told her what we wanted and she got the keys all ready for us. We said we needed to feed the baby and she checked if we needed any hot water or anything she could get us. She showed us where the car was and left us to look ourselves. She gave us time to look over the car before coming to check on us. She then offered and got us some bottles of water as it was the start of the really hot weather. She asked our name including the baby and was very friendly. She stored the pram for us whilst we went on the test drive to save us putting it in the car. She was patient with us and not once did we feel belittled or like we were treated like we didn’t know what we were talking about like you can get sometimes when 2 females are buying a car. She sorted the evaluation for the part exchange and offered just like it did online, she also managed to sort it so we could get mats at a good price. She sorted for it to be ready at 3pm the same day which was really good. When we came back she ensured that the person looking after us was ready and took us over. Sophie was amazing from start to finish! If only the men by the doors had the same initiative to open the door for us on the way out instead of watching us struggle with the door and the pram!

May 25, 2026
Motorpoint - Widnes logo

Reply from Motorpoint - Widnes

We are so pleased to hear about your exceptional experience with us! It sounds like Sophie was able to make your car buying journey smooth and comfortable, especially with your little one. We truly appreciate you sharing such positive feedback about the care and attention you received. We will certainly address your comment regarding the help on the way out, we appreciate the feedback.

Thank you
Motorpoint Widnes

Rated 1 out of 5 stars

I paid £199 to reserve a kuga and…

I paid £199 to reserve a kuga and Motorpoint said it would be deliver to my nearest showroom, in around 2 weeks , but 2 days later I changed my mind and they now refuse to give back the £199 because they decided to deliver early than the date they gave me , absolute disgusted and I am taking it further , robbers so don’t trust them with your deposit ,
Margaret Watson

May 2, 2026
Unprompted review
Motorpoint - Widnes logo

Reply from Motorpoint - Widnes

Hello Margaret,

Apologies for the miscommunication regarding the deposit, at point of sale you would have been advised by our Sales Executive that the 199 is a non refundable transport fee as our cars are moved by a third party company. The transport job is arranged as soon as you pay the deposit.

Kind Regards
Motorpoint Widnes

Rated 3 out of 5 stars

I bought the car 3 weeks ago I have had a…

I bout the car 3 weeks ago I have had a message on the car dash saying it needs a service apparently you forgot to reset after the servic. I have been trying to book it in and customer service is shocking

May 10, 2026
Motorpoint - Widnes logo

Reply from Motorpoint - Widnes

Hello Lynne,

Apologies that the service light has come on so near to your collection date. I can see on our records that the car has been serviced in April so we will need to reset the service light for you, I can see on the notes that you spoke to someone from store at the beginning of the month to advise you were going on holiday. If you want to ring us on our direct number 0151 515 8222 or email jonathan.maher@motorpoint.co.uk we will be happy to make an appointment for you.

Kind Regards
Jon
Motorpoint Widnes

Rated 4 out of 5 stars

Good experience and Very helpful

Good experience and Very helpful

May 21, 2026
Motorpoint - Widnes logo

Reply from Motorpoint - Widnes

We appreciate your positive feedback. We are pleased you had a good experience.

Thank you
Motorpoint Widnes

Rated 5 out of 5 stars

Motorpoint

Great staff good clean surroundings and quick easy process

May 21, 2026
Motorpoint - Widnes logo

Reply from Motorpoint - Widnes

We appreciate you taking the time to leave us a review. We're happy our team was great and the process easy.

Thank you
Motorpoint Widnes

Rated 5 out of 5 stars

Second car purchased in a week

Second car purchased in a week, once again Jake was brilliant in every way.

May 26, 2026
Motorpoint - Widnes logo

Reply from Motorpoint - Widnes

We are so glad to hear you had another brilliant experience with us! Thank you for your continued trust.

Thank you
Motorpoint Widnes

Rated 5 out of 5 stars

Fantastic service as always

This was our sixth car from Motorpoint Widnes. Always great service, prices and value for money. We were looked after very well by George (again). Many thanks!

May 26, 2026
Motorpoint - Widnes logo

Reply from Motorpoint - Widnes

We're so glad to hear you had another excellent experience with us. Thank you for your continued loyalty and kind words!

Thank you
Motorpoint Widnes

Rated 5 out of 5 stars

Polite and professional

From start to finish everything went smoothly everyone was polite and professional

May 26, 2026
Motorpoint - Widnes logo

Reply from Motorpoint - Widnes

We appreciate your feedback. We're glad everything went smoothly and our team was polite and professional.

Thank you
Motorpoint Widnes

Rated 5 out of 5 stars

Great experiance dealing with…

Great experiance dealing with professional staff who were not pushy. The whole process was easy, calm not stressful and I was also given a decent price for my car. Overall 10 out of 10

May 25, 2026
Motorpoint - Widnes logo

Reply from Motorpoint - Widnes

We're delighted you had such a positive experience with our professional and non-pushy staff. We appreciate your kind words about the easy, calm, and stress-free process.

Thank you
Motorpoint Widnes

Rated 5 out of 5 stars

friendly and helpful staff and cheap…

friendly and helpful staff and cheap prices for the cars

May 25, 2026
Motorpoint - Widnes logo

Reply from Motorpoint - Widnes

We're glad you found our staff friendly and helpful. Thank you for your feedback!

Thank you
Motorpoint Widnes

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look