Stress free car uplift paperwork completed easily. Loved the showroom modern and free drinks while we waited in reception. Staff were kind and attentive. Reception were helpful on arrival. Vehicle... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have purchased vehicles from motorpoint on several occasions and have always been very happy with my purchases. This time was no different and I was treated very well by the sales person who helped... See more
Right from the start, when speaking to the online sales team, to then going into the branch. I was given the contact name of my salesperson. Who was Vinnie. He was very helpful and polite. Talked me t... See more
From start to finish every One was so helpful and friendly . Even after pick up dash cams were forgotten to be given but once spoke to some one couldn’t be more helpful and had them delivered to me al... See more
Company replied
Company details
Written by the company
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Sell us your car
Written by the company
- 99% of final valuations are paid on average
- Visit our website to get a free valuation for your car
10.9% APR on all cars
Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.
Contact info
Motorpoint Chartwell Drive Derby, DE216BZ, Derby, United Kingdom
- 01332 426351
- customercare@motorpoint.co.uk
- motorpoint.co.uk
Over 1000 new cars every week
4.6
Excellent
29K reviews
Asks customers to review
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The staff were great
The staff were great. They were helpful, polite and friendly. The facility is lovely and we love the car we purchased.
July 3, 2026
Reply from Motorpoint
We're so pleased to hear that you had such a positive experience with our staff and found our facility lovely. We're especially glad you love your new car!
Thank you
Motorpoint
Very helpful no hard sell which is what…
Very helpful no hard sell which is what I wanted would definitely recommend.
July 3, 2026
Reply from Motorpoint
HI Vikki,
We're so pleased to hear you found our approach helpful and appreciated the no-pressure experience. Thank you for your feedback.
Kind regards
Motorpoint Sheffield
Josh was very helpful explained…
Josh was very helpful explained everything in a very relaxed atmosphere.
June 28, 2026
Price and service given
On seeing our car on the internet we called Motorpoint. Elliot was superb, went through everything clearly and didn’t rush us.
We picked our car up and the staff were very efficient and did all the paperwork for us. Definitely buy from Motorpoint again. Price was the reason for buying.
July 3, 2026
They did everything I asked love the…
They did everything I asked love the car manager
What a nice man helped all the way thanks mark
June 30, 2026
Relaxed and comfortable experience
Relaxed and comfortable experience - no pushy sales tactics - genuine professional staff and great atmosphere
July 2, 2026
Reply from Motorpoint
We're so pleased to hear that you appreciate our attentive service, the quality of our offerings, and our competitive pricing! Thank you for sharing your positive experience with us.
Thank you
Motorpoint Widnes
Sion at motorpoint in Birmingham…
We attended motorpoint in Birmingham and was greeted by Sion. He asked which vehicle we were interested in, gave us the keys and let us look around the vehicle at our leisure which was much appreciated. We decided to make a purchase and although Sion offered us some optional extras there was no high pressure selling tactics. When we collected the car one evening Sion had no issue working beyond closing time and making sure that we were happy with everything about the car and our experience. He also telephoned us the following day to make sure everything was ok. If you are looking to purchase a car and find yourself at motorpoint in Birmingham then please seek out Sion as you will not be disappointed. Sion is excellent and a real credit to the company.
June 25, 2026
I got the car that I wanted!
I got the car that I wanted!
Staff were very friendly and nothing I asked was any problem.
The price of the car was as expected and I've got a lovely car with low mileage.
June 26, 2026
Reply from Motorpoint
We're so pleased you found our staff friendly and helpful, and that you got the car you wanted with low mileage. We're glad the price met your expectations!
Thank you
Motorpoint
I couldn't have asked for a better…
I couldn't have asked for a better experience! Zeynap were so friendly, helpful, and easy to deal with from start to finish. Never felt pressured, and made buying my car feel simple and stress-free. I'm really grateful for all their her and would happily recommend them to anyone looking for a great car-buying experience. Thanks again!
July 4, 2026
Unprompted review
Reply from Motorpoint
We're so pleased to hear you had such a fantastic experience! It's wonderful that our team was friendly, helpful, and made your car buying process simple and stress-free. We truly appreciate your kind words and recommendation.
Thank you
Motorpoint
Don’t sell your car to this company…
Don’t sell your car to this company says pays the highest then knocks thousands off absolute rip offs
July 4, 2026
Unprompted review
Reply from Motorpoint
Hi,
We apologise that we fell short of expectations during your visit. If you would like to reach out to burnleycustomercare@motorpoint.co.uk we are happy to discuss your experience so that we can try and do better next time.
Thanks,
Burnley customer care team
Reply from Motorpoint
We appreciate you taking the time to leave us a review. We're so glad you found our team professional and easy to deal with.
Thank you
Motorpoint
Connor and Lewis boatman
It was a great experience and the whole process was easy and straightforward.
July 2, 2026
Fantastic prices and great choice
Great choice of cars at very competitive prices. Cars are presented in immaculate condition and staff are really good at explaining options. we purchased a car and we were guided through the transaction details very well. We are an older couple but Jake was extremely nice and helpful with the process and payment. Excellent company.
July 2, 2026
Bought a car 4 months ago
Bought a car 4 months ago. Not done many miles. Paid over £20,000 with 3 years warranty. I always wait a little before reviewing. And this why... 4 new tyres after 4 months when you pay that much money is mental!!!
Not sure who they have completing the MOT and service in there. A garage who pride themselves as much as these guys so surely shouldn't be this awful?
Please pay an extra 2k and buy from an actual audi, cupra or BMW garage etc. They are just roll in roll out and only care for quick sales.
Also 1 other thing to mention. About a week after you buy your car they absolutely hound you to review them. Clearly they're trying to get you to give them a good review while you're happy with your new car before it has several problems in 3 months
July 4, 2026
Unprompted review
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