Motorshift Reviews 

78
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 58 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful and polite, making the entire vehicle purchasing process quick, easy, and completely stress-free. Many people also mention that team members go above and beyond to answer questions and ensure every single detail is properly handled before collection. Some reviewers were not happy with unexpected mechanical faults, leaks, or unroadworthy vehicle conditions discovered shortly after driving away. Consumers additionally noted that after-sales support and communication can be very frustrating when trying to get these recurring problems resolved by staff.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting friendly, professional, and knowledgeable... See more

Service

Reviewers express mixed feelings regarding the service, with some customers praising the quick and helpful... See more

Product

People report ambiguous experiences with product, as reviewers expressed deeply divided opinions regarding... See more

Quality

Reviewers highlight negative aspects of quality, expressing deep disappointment over vehicles sold with major... See more

Customer service

Users describe ambiguous interactions with customer service, as opinions are sharply divided regarding their... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I wanted to share my recent experience with Motorshift. The customer service I received was truly excellent and exceeded my expectations in every way. A special thanks goes out to Mark, whose pr... See more

Rated 5 out of 5 stars

I had an amazing experience purchasing my new car at Motorshift Bury, thanks to the outstanding service and support from my salesman Mark. He was friendly and had great knowledge and he went above an... See more

Rated 5 out of 5 stars

An absolute delight to have bought our Śkoda from Motorshift and James Burns in particular. It was an easy process from start to finish and nothing was too much trouble. Many thanks James, pleasure do... See more

Rated 5 out of 5 stars

James at Motorshift has been amazin from start to finish !!! Finding me a better car than I asked him for, getting me a top spec car with £5,000 worth of extras and a year newer plus fully serviced a... See more


Company details


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3.9

Great

TrustScore 4 out of 5

78 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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3.9

All reviews

(78)

57 reviews in the last 12 months

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Rated 5 out of 5 stars

Mark was a gent. Love my car!

Bought a 330i from these guys and Mark looked after me from start to finish. Was a little worried leaving a deposit over the phone to hold the car but when I got there the car was near perfect. Mark pulled the stops out and got me a good price on my car and I've had it a week now and couldn't be happier. They have a fair few decent cars too. Not a bad word to say about them and will be back when the Mrs is ready to swap hers. Well done guys. Very happy.

September 13, 2025
Unprompted review
Rated 5 out of 5 stars

Very Helpful

Purchased a bmw 1 series from motorshift a while back and been meaning to leave a review. The car has been great. Danny was very helpful in helping me choose the right car for my needs. He checked in on me a couple of weeks after purchase to make sure everything was ok which I appreciated. Thank you, Lottie x

July 30, 2025
Unprompted review
Rated 5 out of 5 stars

Would recommend this company to anyone…

Would recommend this company to anyone they are a good set of lads who are super helpful and helped me choosing my new car. They made sure the car was fully serviced and MOTd for me as I have bad experiences with buying cars in the past. Safe to say i trust this company and have nothing but good things to say about the staff and my experience!

August 27, 2025
Unprompted review
Rated 5 out of 5 stars

Lovely staff brilliant service

Recently took my Dad to purchase a car from here. Was really impressed with their service. Few minor issues with the car but they made sure they got everything sorted for him. I now have one happy Dad thanks to Mark for all your help and patience

July 26, 2025
Unprompted review
Rated 5 out of 5 stars

Purchased a car about a month ago and…

Purchased a car about a month ago and at first I was feeling so deflated as it had a few minor issues with it, one being a squeaking noise which turned out to be a top mount needed replacing. Danny and Chris were very helpful and all the issues were sorted out and I was told in detail what was what. We initially travelled further than we would of liked for the spec car we purchased and so glad we did. Thanks guys.o

June 10, 2025
Unprompted review
Rated 5 out of 5 stars

Great friendly service with no pressure

Great friendly service. Dealt with Danny who was fantastic getting everything laid out for me when buying a car. Explained the process in detail without pressure. The car itself is fantastic. Great aftercare service to. I would certainly recommend this firm (and have already done so). Especially if you have had bad experiences in buying second hand before. These guys are the real deal.

April 25, 2025
Unprompted review

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