Motorwise Reviews 4,901

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 936 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being easy, straightforward, and efficient from start to finish. Many people highlight the helpfulness and friendliness of the staff, from those arranging collections to the drivers themselves. Reviewers also frequently mention receiving a good price for their vehicles and that payments are processed promptly, often within 24 hours or the next day. However, some customers also noted issues with payment deductions for missing parts, which they felt were unfairly applied or not communicated clearly. A few other people also felt that there were delays in car collection or that the company refused to collect a vehicle after a cancellation.

What people talk about most

Service

Customers had positive experiences with service, praising its ease of use, efficiency, and reliability. Many... See more

Staff

Consumers consistently report positive interactions with staff. Many reviewers highlight the helpfulness,... See more

Payment

Clients share positive opinions on payment, frequently highlighting its speed and reliability. Many customers... See more

Price

Users describe positive interactions with price, often receiving fair and competitive offers for their... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as easy, straightforward,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent communication. We got the amount that they initially stated, promptly. Of course we told them the truth about the state of the car, so there would be no need to change the price. Overall,... See more

Company replied

Rated 5 out of 5 stars

Such an easy, straightforward process from start to finish. Kept updated throughout and communication was great the whole way through. The person who called to arrange everything was very helpful, and... See more

Company replied

Rated 5 out of 5 stars

Really impressed - I received a prompt response to initial enquiry and my car was collected a couple of days later by Paul who was courtious and polite. The payment was credited intomy account two day... See more

Company replied

Rated 5 out of 5 stars

I needed to scrap my car. Following an MOT, it was going to cost too much to fix. Motorwise were incredibly easy to deal with - a quick price, quick connection to collection people who, in turn, were... See more

Company replied


Company details

  1. Auto Wrecker

About Motorwise

Written by the company

Motorwise Logo

Motorwise is one of the U.K.’s top scrap and salvage vehicle recycling brokers. Since 2012, we've earned a reputation for being reliable and trustworthy, delivering the highest standard of service delivery to tens of thousands of customers every year.

Why Choose Motorwise?

1. Leading Broker: One of the largest in the UK, trusted since 2012.

2. Licensed & Compliant: We are fully licensed by the Environment Agency.

3. Trusted Partners: To ensure legal, efficient and eco-friendly vehicle disposal, we only work with professional & licensed Authorized Treatment Facilities.

4. Competitive Prices: We offer best prices for your scrap or salvage vehicles.

5. Instant Quotes: Get an instant, no-obligation quote online.

6. Easy Process: Free, fast and convenient vehicle collection arrangements.

7. Customer Focus: Your satisfaction is our priority.

8. Accessible Support: Reach us via phone, email, live chat, or social media.

Our Service

Our user-friendly website lets you get an instant quote by entering your vehicle registration and collection postcode. We ensure a seamless, efficient experience, providing the best prices from our buyers. Our online acceptance form makes arranging vehicle collection quick and easy from any location.

Motorwise is committed to delivering fast, courteous, and legal disposal services, making us the go-to choice for vehicle disposal in the UK.


GET A QUOTE OUR REVIEWS

Contact info

4.8

Excellent

TrustScore 5 out of 5

5K reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

excellent service

I was given a very fair price for my vehicle, and Ash, who collected it, went above and beyond to move it from a very awkward position.

April 14, 2026
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Reply from Motorwise

Your 5-star rating and positive feedback is appreciated. Thank you for choosing our scrap car collection service.

Rated 5 out of 5 stars

Better than expected price for 1 of…

Better than expected price for 1 of the two vehicles collected .Money in the bank same day .
Collected on day allocated

April 18, 2026
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Reply from Motorwise

Your 5-star rating means a lot to us! Thank you for sharing your positive experience using our scrap car collection service.

Rated 5 out of 5 stars

Very good!

Very good!! Great
Great communication!! Very easy transaction!! Highly recommend!!🌟🌟🌟🌟🌟

April 17, 2026
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Reply from Motorwise

Your positive 5-star review means a lot to us! Thank you for trusting us with your scrap car collection – we're glad we could provide a service you would be confident to recommend.

Rated 5 out of 5 stars

Excellent service

Excellent service, from start to finish.

April 17, 2026
Motorwise logo

Reply from Motorwise

Your 5-star review is truly valued. Thanks for being a part of our success story!

Rated 5 out of 5 stars

Your operative arrived on time and at…

Your operative arrived on time and at the right location. He was courteous and efficient. I was pleased to receive full payment as agreed within 24hrs of collection.

April 15, 2026
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Reply from Motorwise

Many thanks for the 5-star rating. Your satisfaction is our priority.

Rated 5 out of 5 stars

Very helpful

Very helpful, great staff and nothing was too much trouble

April 8, 2026
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Reply from Motorwise

A big thank you for the 5-star review! We're glad our scrap car collection service left a positive impression on you.

Rated 5 out of 5 stars

Great communication and fast and easy…

Great communication and fast and easy collection! Paid promptly! Would highly recommend.

April 13, 2026
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Reply from Motorwise

Your positive 5-star review means a lot to us! Thank you for trusting us with your scrap car collection – we're glad we could provide a service you would be confident to recommend.

Rated 5 out of 5 stars

Excellent service.

There were a few delays in taking my car away, but I was kept fully informed throughout and it was no-one 's fault. The price quoted was honoured In full. I would thoroughly recommend this company.

April 15, 2026
Motorwise logo

Reply from Motorwise

Your 5-star rating and positive feedback is appreciated. Thank you for choosing our scrap car collection service.

Rated 5 out of 5 stars

An efficient pleasant sevice

Contacted me promptly. Given clear instructions. Removal van came on time and phoned before hand. Pleasant chap, no fuss. Did the form for me online and I was sent a confirmation e mail saying it had been transferred. No hassel, fuss or wasting of my time. A happy customer.

April 16, 2026
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Reply from Motorwise

We appreciate your 5-star review and kind words! It was a pleasure providing you with our scrap car collection service.

Rated 5 out of 5 stars

Great service would highly recommend…

Great service would highly recommend paired what was quoted and the money went in the bank the next day

April 13, 2026
Motorwise logo

Reply from Motorwise

We appreciate your 5-star review! It was our pleasure to assist with your scrap car collection needs.

Rated 5 out of 5 stars

Fantastic service ,😁 very fast…

Fantastic service ,😁 very fast payment... thanks 👍🏻

April 8, 2026
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Reply from Motorwise

Thank you for choosing our scrap car collection service, and we're pleased you had a positive experience.

Rated 5 out of 5 stars

Very straightforward

Very straightforward, and easy to use too. Have recommended to friends and family thank you

April 12, 2026
Motorwise logo

Reply from Motorwise

Your positive 5-star review means a lot to us! Thank you for trusting us with your scrap car collection – we're glad we could provide a service you would be confident to recommend.

Rated 5 out of 5 stars

So easy to do

So easy to do

April 3, 2026
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Reply from Motorwise

Thanks for the 5-star review! It was our pleasure to ensure a seamless experience for your scrap car collection.

Rated 5 out of 5 stars

Speedy and professional

Service was fast, professional and helpful. Payment was fast and fair. Overall fantastic

March 31, 2026
Motorwise logo

Reply from Motorwise

Thank you for the great 5-star review! We're delighted to have provided a seamless scrap car collection service for you.

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