Motorwise Reviews 4,902

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 936 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being easy, straightforward, and efficient from start to finish. Many people highlight the helpfulness and friendliness of the staff, from those arranging collections to the drivers themselves. Reviewers also frequently mention receiving a good price for their vehicles and that payments are processed promptly, often within 24 hours or the next day. However, some customers also noted issues with payment deductions for missing parts, which they felt were unfairly applied or not communicated clearly. A few other people also felt that there were delays in car collection or that the company refused to collect a vehicle after a cancellation.

What people talk about most

Service

Customers had positive experiences with service, praising its ease of use, efficiency, and reliability. Many... See more

Staff

Consumers consistently report positive interactions with staff. Many reviewers highlight the helpfulness,... See more

Payment

Clients share positive opinions on payment, frequently highlighting its speed and reliability. Many customers... See more

Price

Users describe positive interactions with price, often receiving fair and competitive offers for their... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as easy, straightforward,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent communication. We got the amount that they initially stated, promptly. Of course we told them the truth about the state of the car, so there would be no need to change the price. Overall,... See more

Company replied

Rated 5 out of 5 stars

Such an easy, straightforward process from start to finish. Kept updated throughout and communication was great the whole way through. The person who called to arrange everything was very helpful, and... See more

Company replied

Rated 5 out of 5 stars

Really impressed - I received a prompt response to initial enquiry and my car was collected a couple of days later by Paul who was courtious and polite. The payment was credited intomy account two day... See more

Company replied

Rated 5 out of 5 stars

I needed to scrap my car. Following an MOT, it was going to cost too much to fix. Motorwise were incredibly easy to deal with - a quick price, quick connection to collection people who, in turn, were... See more

Company replied


Company details

  1. Auto Wrecker

About Motorwise

Written by the company

Motorwise Logo

Motorwise is one of the U.K.’s top scrap and salvage vehicle recycling brokers. Since 2012, we've earned a reputation for being reliable and trustworthy, delivering the highest standard of service delivery to tens of thousands of customers every year.

Why Choose Motorwise?

1. Leading Broker: One of the largest in the UK, trusted since 2012.

2. Licensed & Compliant: We are fully licensed by the Environment Agency.

3. Trusted Partners: To ensure legal, efficient and eco-friendly vehicle disposal, we only work with professional & licensed Authorized Treatment Facilities.

4. Competitive Prices: We offer best prices for your scrap or salvage vehicles.

5. Instant Quotes: Get an instant, no-obligation quote online.

6. Easy Process: Free, fast and convenient vehicle collection arrangements.

7. Customer Focus: Your satisfaction is our priority.

8. Accessible Support: Reach us via phone, email, live chat, or social media.

Our Service

Our user-friendly website lets you get an instant quote by entering your vehicle registration and collection postcode. We ensure a seamless, efficient experience, providing the best prices from our buyers. Our online acceptance form makes arranging vehicle collection quick and easy from any location.

Motorwise is committed to delivering fast, courteous, and legal disposal services, making us the go-to choice for vehicle disposal in the UK.


GET A QUOTE OUR REVIEWS

Contact info

4.8

Excellent

TrustScore 5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

quick and easy.

Very profesional. Called back when they said. Oicked up same day.Excellent.

March 8, 2026
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Reply from Motorwise

Thanks for the 5-star review! It was our pleasure to ensure a seamless experience for your scrap car collection.

Rated 5 out of 5 stars

Good offer

Good offer. Efficient service.

March 12, 2026
Motorwise logo

Reply from Motorwise

We appreciate your 5-star review! It's great to know our scrap car collection service met your expectations.

Rated 5 out of 5 stars

Genuine company

Everything very easy and money in my account apromised

March 19, 2026
Motorwise logo

Reply from Motorwise

Your 5-star rating and positive feedback is appreciated. Thank you for choosing our scrap car collection service.

Rated 5 out of 5 stars

Excellent company and very easy to deal

Excellent company and very easy to deal
With . Was offered a good money so 5 out of 5. Thank you all involved

March 15, 2026
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Reply from Motorwise

We're pleased to receive your 5-star review! Thank you for trusting us with your scrap car collection.

Rated 5 out of 5 stars

Easy to use

Easy to use, good contact with chosen garage and received the money for the car quickly. really easy experience.

March 10, 2026
Motorwise logo

Reply from Motorwise

A big thank you for the 5-star review! We're glad our scrap car collection service left a positive impression on you.

Rated 5 out of 5 stars

Amazing service

Amazing service.
Very welcoming and happy.
Talked me through all I needed to know

March 13, 2026
Motorwise logo

Reply from Motorwise

Your 5-star rating means a lot to us! Thank you for sharing your positive experience using our scrap car collection service.

Rated 5 out of 5 stars

Excellent!

March 17, 2026
Motorwise logo

Reply from Motorwise

Thank you for the 5-star review. We appreciate your support!

Rated 5 out of 5 stars

All went well as agreed

All went well as agreed, from time management and money deposits.

March 19, 2026
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Reply from Motorwise

Thank you for choosing and trusting us! We're grateful for your support.

Rated 5 out of 5 stars

Very helpful from first phone call

Very helpful from first phone call. Honest with price, kept to their word and paid promptly. I didn't want to scrap my car, but to much kept going wrong with it. They made it straight forward and go very smoothly.

March 6, 2026
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Reply from Motorwise

We appreciate your kind words and the time you took to share your experience with us. Your satisfaction is our top priority!

Rated 5 out of 5 stars

Excellent service

good quote
quick response
easy collection

March 11, 2026
Motorwise logo

Reply from Motorwise

Thank you for taking the time to share your positive experience with us. Your 5-star rating means a lot.

Rated 5 out of 5 stars

Easy

Easy, simple, I barely had to lift a finger. Excellent company. Fast and efficient

March 5, 2026
Motorwise logo

Reply from Motorwise

Many thanks for the 5-star rating. Your satisfaction is our priority.

Rated 5 out of 5 stars

Great company no messing around on time…

Great company no messing around on time and payed on time with no issues I will be more than happy to use your service again

March 13, 2026
Motorwise logo

Reply from Motorwise

Thank you for the 5-star rating! We're grateful for your support.

Rated 4 out of 5 stars

Great

Great information

March 4, 2026
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Reply from Motorwise

Thank you for taking the time to share your positive thoughts!

Rated 5 out of 5 stars

Fantastic service

Fantastic service. I made a telephone call and got a quote for the vehicle. Collection was within 2 days. The collection driver was helpful, polite & humorous. The money was in my bank as promised by the end of that day. Would highly recommend. Thank you Motorwise.

February 19, 2026
Motorwise logo

Reply from Motorwise

Your positive 5-star review means a lot to us! Thank you for trusting us with your scrap car collection – we're glad we could provide a service you would be confident to recommend.

Rated 5 out of 5 stars

Great and easy process to scrap my car

Great and easy process to scrap my car
Lovely lady I spoke to very professional
Thank you

February 27, 2026
Motorwise logo

Reply from Motorwise

Thank you for the 5-star review! We're pleased to have provided a smooth scrap car collection service for you!

Rated 5 out of 5 stars

Excellent service

Everything was great, from the very first contact till very end - payment.

March 2, 2026
Motorwise logo

Reply from Motorwise

We appreciate your 5-star review! It was our pleasure to assist with your scrap car collection needs.

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