Motowales Reviews 

212
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 102 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's helpfulness and expertise in handling installations and providing advice. Many found the ordering process easy and appreciated the clear communication throughout. People were very satisfied with the quality of the products, noting items were well-packed and met expectations. The delivery service also received high marks, with many consumers experiencing fast dispatch and quick, efficient delivery, often within 24 hours. Reviewers frequently recommend the company for its overall positive experience.

What people talk about most

Service

Consumers find service to be positive, with many reviewers expressing satisfaction with the overall... See more

Product

Reviewers mention positive feedback about product quality, with many expressing satisfaction with their... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the promptness and speed of... See more

Staff

Customers consistently note positive experiences with staff, highlighting their friendly, professional, and... See more

Order

People report positive experiences with order, highlighting the ease of online ordering and the smooth... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First time of using Motowales and given I was spending a significant amount of money I was apprehensive. However all was well and my purchase was absolutely fine. Good communication and items (pannier... See more

Rated 5 out of 5 stars

I attended the Ceredigion ERS Scheme on Friday, and was paired with Roger. The day was great with clear information in the morning classroom session and great learning tips during the afternoon ride.... See more

Rated 5 out of 5 stars

Easy to order online. One of the items wasn’t in stock at the time of ordering (nor anywhere else, so not Motowale’s fault) but I was kept informed about progress. I was given the option to have par... See more

Rated 5 out of 5 stars

Just completed a 4 day tour of Southern Ireland with MotoWales and can only recommend Roger and his team for a superb event nothing was to much trouble. The routes were modified to suit the weather a... See more


Company details

  1. Motorcycle Equipment and Accessories Store

Written by the company

MotoWales provide Denali lighting and accessories for your motorcycle. Advanced Rider Training, Rider Development and tours available. MotoWales a 2 and 4 wheel enthusiastic business based in south Wales specialising in adventure products for all vehicles and post-training for Motorcyclists.


Contact info

4.8

Excellent

TrustScore 5 out of 5

212 reviews

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4.8

All reviews

(212)

101 reviews in the last 12 months

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Rated 5 out of 5 stars

Installation K7 dash cam

About a year ago, I took my BMW 1250 GSA to Motowales as recommended by RG racing to have a new set of Denali D3 lights and soundbomb fitted under warranty ( parts only)
Roger is a good guy, very Professional, with attention to detail and goes above and beyond like fixing a puncture in your rear tyre which I picked up on the day I arrived!
Your M/cycle is in trusted hands.
As a result of this trust and knowing Roger carries out a Professional service I returned recently to have my INNOVV K7 dash cam installed even though I live 185 miles away in Devon.
Roger did an amazing job removing my K3 dash cam ( stopped working) and the workmanship of installing my K7 dash cam, wiring is very neat and tidy!
Very happy customer and a great place to stop and have a coffee at their new workshop and cafe attached, both Roger and Charlotte are very friendly and welcoming

May 23, 2025
Unprompted review
Rated 5 out of 5 stars

Superb service with excellent advice…

Superb service with excellent advice and attention to detail.

The team work really well together and the whole experience surpassed my expectations.

I have no hesitation in recommending MotoWales and I'll be going back there soon...

May 14, 2025
Rated 5 out of 5 stars

Excellent

Excellent, friendly service by very knowledgeable staff. Highly recommend. And to top it off, the best coffee and cakes anywhere.

April 29, 2025
Rated 5 out of 5 stars

SUPERB SERVICE

to be fair they guys at moto wales were superb. Having confusing conversations with one of their suppliers direct I chose to go to them for a bit of clarity and they helped no end, ordered what I needed and was kept informed at every stage

April 1, 2025
Rated 5 out of 5 stars

Enhanced rider scheme

I had the pleasure of having Roger for an enhanced rider’s course and had the best time ever! He was such a nice fella very easy to talk too and get on with, was feeling nervous at the start but he made me feel very relaxed and comfortable, Roger is very knowledgeable and gave me great tips and feedback to become a safer and more confident rider definitely would recommend!!!

April 5, 2025
Unprompted review
Rated 5 out of 5 stars

A really interesting ride for my CERS…

A really interesting ride for my CERS course with Roger ,he was a really good instructor I really learned a lot and improved my skills too ,he was very approachable , happy to answer any questions and explained the reasoning behind the manouvres. Its the the best thing I did this weekend .

April 5, 2025
Unprompted review
Rated 5 out of 5 stars

easy to use and quick

have used the site before for a few things and always had a quick and easy experience
i had a bit of a problem emailed them and got a quick reply whch was very helpful and got my problem sorted out
will still use again when require anything

February 17, 2025
Motowales logo

Reply from Motowales

Thank you for your custom again, and any problems please let us know.

Rated 5 out of 5 stars

Great service again !!

Again Roger and the team have knocked it out of the park, identifying a failing Hex EZcan (purchased elsewhere) with online support also from Hex a refund was agreed. Purchased the replacement from Motowales whilst the warranty process happens so I'm not without the bike (original company will refund when received from Hex). Ordered on the Thursday received today (Friday) at 11.47.

Thanks as always.

February 14, 2025
Unprompted review
Motowales logo

Reply from Motowales

Thank you, glad to have you kept you on the road and moving. Hopegully see you soon in Wales.

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