Motowheels.com Reviews 1,642

TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Looking at 84 reviews, reviewers had a great experience with this company. Customers are really happy with the pricing, often finding great deals and good value for their money. Many people also appreciate the fast delivery and the quality of the products received. However, some customers were dissatisfied with the ordering process and the communication, noting issues with lack of updates, extended shipping times, and occasional problems with order tracking. A few other people also felt that the customer service could be inconsistent, with some experiencing delays in responses or a lack of clarity regarding their orders.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product. Many customers praise the quality of the products,... See more

Order

Clients share negative opinions on order experiences, with many reporting significant delays, unfulfilled... See more

Delivery service

Consumers have mixed experiences with delivery services. Many reviewers praise fast shipping and quick... See more

Customer service

Customers consistently note ambiguous experiences with customer service. Many reviewers report positive... See more

Price

Users describe positive interactions with price, often highlighting reasonable and good prices, with some... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I got the clutch slave cylinder I ordered, so no issues there. I am disappointed by their communication tho. I never got a confirmation email, or any communication for weeks. I called and they said... See more

Rated 4 out of 5 stars

It appears as though my package (EMS shims) was opened, which in light of the contents is disturbing. So I deducted a star- though I don't know that Motowheels had any control over that or not. They... See more

Rated 4 out of 5 stars

Even though my order took a while to come in, I had no trouble communicating with MotoWheels and being assured it was en route. Good customer service and responsiveness goes a long way. My first exper... See more

Rated 4 out of 5 stars

The only reason I gave it a 4 star rating is because there was a long delay in the shipping do to the Caswell tank sealer being on back ordered. This is very good company to work with and the tank sea... See more


Company details

  1. Motorcycle Parts Store
  2. Ducati Dealer
  3. Motorcycle Equipment and Accessories Store

Information provided by various external sources

We are stocking distributors and direct importers with over a million dollars in parts inventory. We supply many dealerships with product. We can ship the same day because we stock everything we sell. We don't rely on third party drop shipping or special orders to fulfill your orders. Many companies advertise a low price but don't have the products on hand to deliver. We fill over 95% of our orders the same day. Our website features an inventory counter to let you know what we have in stock.


Contact info

  • 11306 Sunco Dr., 95742, Rancho Cordova, CA, United States

  • motowheels.com

3.8

Great

TrustScore 4 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 1 out of 5 stars

Bad service

Bad service. Was not notified item was back ordered. Then when I asked for refund they told me it would be a 20% restock fee.?

May 23, 2025
Rated 4 out of 5 stars

It appears as though my package (EMS…

It appears as though my package (EMS shims) was opened, which in light of the contents is disturbing. So I deducted a star- though I don't know that Motowheels had any control over that or not. They did communicate with me very effectively about the issue. Recommend.

May 26, 2025
Rated 5 out of 5 stars

A+ all around

Great price, fast turnaround time, helpful and prompt communication. I'll definitely use you guys again.

May 17, 2025
Rated 5 out of 5 stars

Item matched description

Item matched description. Seller was prompt and packaging was ideal. Shipping was also decent. Positive experience and would buy from again.

May 24, 2025

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