Mountain Crest Gardens Reviews 

2,854
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 33 reviews, reviewers had a great experience with this company. Customers frequently praise the incredibly fast shipping and exceptional packaging that keeps delicate plants safe and secure during transit. Gardeners truly love the beautiful, healthy variety of succulents they receive, consistently noting that items arrive in fantastic shape and wonderful condition. Some reviewers were not happy with occasional quality issues, mentioning that a small number of plants arrived damaged, heavily rotted, or with completely spilled soil. A few consumers also experienced frustrating order problems, such as missing items from their boxes or shipments that did not match the website pictures at all.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product, with many expressing delight over healthy, beautiful... See more

Quality

People report positive experiences with quality, expressing delight over the beautiful, healthy, and unique... See more

Delivery service

Users describe satisfaction with delivery service, frequently highlighting wonderful shipping and prompt... See more

Order

Customers had mixed experiences with order, as while many reviewers expressed great satisfaction and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The 6 plants arrived promptly and in excellent condition! The Blue Chalk plant was a bit rough looking, droopy and wilted. A little water and a good night's sleep and now he looks great! I highly reco... See more

Rated 5 out of 5 stars

By far the best nursery I have ever purchased from. Not only were the succulents well packed , all on sale and very great size for a 2 in. pot. They looked exactly as pictured on website. Will defin... See more

Rated 5 out of 5 stars

My coworkers & I were looking for a large succulent arrangement to give to our boss for her upcoming work anniversary. I wasn't really finding what I wanted to I reached out to Mountain Crest Gardens... See more


Company details

  1. Plant Nursery
  2. also in
  3. Furniture Store

Information provided by various external sources

We ship year-round to all 50 states. Large variety of named succulent plants available: Sempervivum, Sedum, Echeveria, Crassula, Senecio, Tillandsia, Kalanchoe, Haworthia, and affordable bulk trays.


Contact info

4.2

Great

TrustScore 4 out of 5

3K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.2

All reviews

(2,854)

33 reviews in the last 12 months

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Rated 5 out of 5 stars

Wonderful choices galore

Wonderful choices galore, very impressed with your website. The packaging for the plants was perfect, everything arrived quickly and intact. Your products are stupendous, thank you for a great business!

October 9, 2024
Unprompted review
Rated 5 out of 5 stars

Perfect for my south facing sill

The cacti I ordered arrived quickly and in good health. The 'surprise succulent' that came free with my order was a nice touch. My south facing windows make it hard to find plants that can handle that much direct light each day. So far the succulent and cacti are doing great

October 11, 2024
Unprompted review
Rated 1 out of 5 stars

Sent to someone else's address!

The problem was the plants were shipped to someone else's address. The only address I have ever given Mountain Crest was my actual address. Instead, I tried alerting them to the fact that the tracking information had the plants going to a PO Box hours from my city of residence. They were not helpful and would not help - with the only help being a credit. The plants were sold out so I lost out.

October 1, 2024
Unprompted review
Rated 5 out of 5 stars

My 8 Sedum spurium Tricolor plants sat…

My 8 Sedum spurium Tricolor plants sat in the mailbox all day long until the next day. They looked pretty sad when I opened the box, but I watered them and the next day they looked great! Thanks!!

September 26, 2024
Unprompted review
Rated 5 out of 5 stars

I found just the right plant

I found just the right plant! Shipping was fast, I live in SW Florida, packaging was super good and protective and it’s a good thing cause the US Postal service put it in my 150 degree mailbox upside down! The plant recovered from shipping in 2 days and looks great!

September 13, 2024
Unprompted review
Rated 5 out of 5 stars

Totally satisfied customer!

Have been purchasing succulents from Mountain Crest for a couple of years now. Succulents have become an obsession! Every single time, the plants arrive here in Maine in beautiful shape! I am totally a lover of Mountain Crest❤️

August 8, 2024
Unprompted review
Rated 5 out of 5 stars

Will definitely buy from this company again!

Plants were extremely well-packaged. None were broken, even though the delivery driver handed them to me upside down (arrow pointing down that said live plants). The plants themselves were beautiful, healthy, and had such nice colors. Thank you for an incredible experience!

July 29, 2024
Unprompted review
Rated 5 out of 5 stars

Succs Rule

I moved way far north to the upper peninsula of Michigan (from Tucson!) but have not lost my love of succulents. We have no grass, by choice, and today I planted 18 of the tricolor stonecrop to help cover the mass expanses of sry sunny sand! The only native stonecrop for the UP is only shade tolerant.....so I am definitely mixing cultivars with natives. We are about 70% native. Wish you all would offer more native options. It is up to us to save our yards.

July 28, 2024
Unprompted review
Rated 5 out of 5 stars

Repeat customer!!

I’ve ordered several times before and I’m never disappointed, packaged perfectly and some I’ve had for a year or longer and still doing well!

July 20, 2024
Unprompted review
Rated 5 out of 5 stars

Best Place to Buy Plants

To start off, Mountain Crest Gardens has a great website! Whatever kind of plant you are looking for it is easy to find. They have many categories to choose from. It is easy to put in your order and the plants come relatively quick. They are well packaged so that they don't get harmed and they always come in good condition. Even though I tell myself I can't buy anymore plants as I don't have the room I always find something at Mountain Crest Gardens that I just can't live without!!

July 26, 2024
Unprompted review

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