As an accountant, I have used Move My Books a few times now for various clients. A very simple-to-use and trustworthy service; it's always accurate. I will use it again and wouldn't hesitate to rec... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The Migration from one accounts software to xero by Movemybooks, was seamless. All the pain of doing a manual migration was taken away and within minutes two years of data had been migrated, with no... See more
I migrated a 4m turnover business using Movemybooks, and the process was seamless. A task what would have taken myself, weeks if not months, was all completed to a good standard within hours. Xero wer... See more
Fantastic app, worked like a dream transferring my old Quickbooks Desktop 2013 data to Quickbooks Online Plus. Kepd me informed throughout. Very little tidying up needed once the process had been done... See more
Company details
Written by the company
If your business is moving its accounting to either Xero, QuickBooks Online or Sage Accounting you can bring your data with you using our data conversion service. Our clever online software will do all of the work for you.
Contact info
128 City Road, EC1V 2NX, London, United Kingdom
- 0330 9128812
- info@movemybooks.co.uk
- movemybooks.co.uk
4.6
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 80% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
So simple and easy to use
So simple and easy to use, step by step process, made the transition form package to another quick and easy
February 2, 2026
Balances not reconciled
Balances not reconciled, transactions imported OK but YE balances did not match at all and created at least an additional days work
January 13, 2026
very simple and straightforward
January 14, 2026
A company that is not interested in the…
A company that is not interested in the slightest when you phone up to enquire about their service. Shocking.
The conversion procedure that they make you follow didn't work. I had to get an expert at Xero to help me because Movemybooks don't provide a telephone support service. It wouldn't have worked without their help.
The conversion of the data seems to ok, thankfully.
BEWARE: if you want more than two years of data converting, they charge you for all the years, so the sales pitch that you can have two years free goes out the window if you have more. You don't pay for the additional years above the two free ones - you pay for all of it. That isn't in itself a problem, but it isn't made clear before you sign up.
Overall, not a great experience. I'll stick to simply importing a trial balance from another accounting package....
January 13, 2026
Unprompted review
Reply from Movemybooks
Hi Nick,
Thank you for taking the time to leave a review but there are some points you’ve raised that require further clarification.
Our service is designed to be high-volume and cost-effective. Some aspects, like optional extras (ie, additional years), are available if customers wish to include them, but certain services like individual demos or telephone support are not part of our standard offering. We’ve found that some support methods, like phone calls, are less efficient for helping customers with enquiries. Instead, we encourage using our website or live chat for quick assistance.
Our pricing details and a helpful calculator are available on our pricing page (https://www.movemybooks.co.uk/pricing/). It explains that a standard conversion typically includes transactions for the current year to date plus the previous year. This standard conversion is usually subsidised by the destination software, making it more affordable. The period covered can vary depending on the chosen dates—for example:
- If a business with a December 31 year-end converts on January 1, 2026, the current year-to-date is just one day. The standard subsidised conversion period would include that day plus the full previous year.
- If they choose to convert to December 31, 2025, they will receive a full year's data for 2025 and the previous year, 2024, totalling two years of subsidised data.
If the conversion is subsidised, this year-to-date and prior year period will be automatically provided at no charge. In your case, you paid only for the additional optional years you selected, and the standard period was provided for free. If you’d like more detailed information about the costs and periods involved in your specific conversion, please email us at support@movemybooks.com.
We’re sorry to hear you didn’t have a perfect experience. According to our records, your conversion completed successfully, and the standard subsidised period was included at no charge. If there is an issue or a specific concern, please email us, and we’ll be happy to help further.
Regards
Nathan
Stop asking for review
January 9, 2026
Reply from Movemybooks
Hi Gary
Sorry if we've inundated you with email requests for feedback. We can see we've sent 3 emails since your conversion completed on 5th Jan. We appreciate this may not help, but we think it's worth clarifying that 2 of the 3 emails are requests by us to complete a Trustpilot review.
We still sent the 3rd email, but at Xero's request, so you can provide direct feedback to them about our service.
I hope this helps clarify things.
Regards
Nathan
Really easy to set up
Really easy to set up. Took a couple of hours. Surprisingly good ai support with a human if needs be. Can't fault them.
January 12, 2026
Unprompted review
Easy from sage50 to xero
Easy process to migrate from sage 50 to xero. Remember to set up vat codes in xero first. Online help was very helpful!
January 13, 2026
It was very easy to use and helpful…
It was very easy to use and helpful email exchanges when I had issues with Xero that had transactions already entered before conversion.
January 12, 2026
Movemybooks from Sage to Xero
I have used Movemybooks from Sage to Xero data conversion and can't recommend the software highly enough. Very easy to follow instructions and fast service. I was able to start working in Xero within half an hour. Love it.
January 8, 2026
well satisfied.
January 9, 2026
Very straightforward and easy to do
Very straightforward and easy to do. I am a big fan!!
December 3, 2025
Brilliant
I can't believe it worked so well. I'm so pleased with how it worked. I was moving a client from Sage desktop to Xero and it took less that 15 minutes. The instructions were clear and the process was really well thought out.
December 16, 2025
Unprompted review
QuickBook to Xero plus attachments moved
QuickBook to Xero
I moved a client from QB to Xero and paid extra for attachments to be moved. Brilliant service.
December 9, 2025
Always a straight forward process and…
Always a straight forward process and conversion completed within hours
December 2, 2025
Really easy to use and set up
Really easy to use and set up. Made the whole process really stress free and only a small amount of data to tidy up at the end of the process
December 1, 2025
saved me a lot of time and was an easy…
saved me a lot of time and was an easy process
November 27, 2025
really smooth experience moving from…
really smooth experience moving from FreeAgent to Xero
December 4, 2025
Issue with Sage conversion
For the first time I had an issue with a Sage conversion where Movemybooks reported an error but Sage didn't. This meant that Sage couldn't correct the error and, despite reindexing all the files, we still had to do from a backup file (old school!).
November 26, 2025
Exceptional service as is the norm
Exceptional service as is the norm. Transfer went perfectly
November 26, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.