Movemybooks Reviews 

3,000
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 121 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its ease of use and efficiency, making data migration a straightforward and painless process. Many people appreciate the quick turnaround times and the clear, easy-to-follow instructions provided, which simplify complex tasks. Reviewers frequently highlight the excellent customer support and responsiveness, noting that communication throughout the process is very helpful. However, some customers also noted that the lack of phone support and reliance on email communication could lead to delays in getting assistance. A few other people also felt that the initial setup could be challenging for first-time users and that not all information was transferred as expected.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as very easy to use and a... See more

Service

Consumers find the service to be positive, highlighting its ease of use, trustworthiness, and accuracy for... See more

Response time

Customers had positive experiences with response times, often noting a quick turnaround and efficient... See more

Customer service

Users describe ambiguous interactions with customer service, with some finding the support to be excellent... See more

Instructions

Reviewers mention positive feedback about instructions, consistently finding them clear, easy to follow, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As an accountant, I have used Move My Books a few times now for various clients. A very simple-to-use and trustworthy service; it's always accurate. I will use it again and wouldn't hesitate to rec... See more

Rated 5 out of 5 stars

The Migration from one accounts software to xero by Movemybooks, was seamless. All the pain of doing a manual migration was taken away and within minutes two years of data had been migrated, with no... See more

Rated 5 out of 5 stars

I migrated a 4m turnover business using Movemybooks, and the process was seamless. A task what would have taken myself, weeks if not months, was all completed to a good standard within hours. Xero wer... See more

Rated 5 out of 5 stars

Fantastic app, worked like a dream transferring my old Quickbooks Desktop 2013 data to Quickbooks Online Plus. Kepd me informed throughout. Very little tidying up needed once the process had been done... See more


Company details

  1. Cloud Computing Service

Written by the company

If your business is moving its accounting to either Xero, QuickBooks Online or Sage Accounting you can bring your data with you using our data conversion service. Our clever online software will do all of the work for you.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(3,000)

110 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

To have the ability to move so much…

To have the ability to move so much data was brilliant.
Only problem I had was Quickbooks needs to warn customers not to use the program until data has been transferred.
I had to purge the transfer twice because I had practiced making invoices.

November 6, 2025
Rated 5 out of 5 stars

Great customer support

The customer support was excellent. Really helpful and quick to respond.

The whole process was very well support with informative emails at each stage and finishing with a 'What to do next' email.

November 5, 2025
Rated 1 out of 5 stars

Multicurrencies not accepted

Multicurrencies not accepted, transferred created a lot of errors and discrepancies

October 25, 2025
Movemybooks logo

Reply from Movemybooks

Hi Adam

Sorry the conversion didn't provide ideal results. We try to be clear about our approach to multicurrency and the fact that all transactions will be converted to the home currency. This can cause discrepancies as there are no revaluation or gains/losses accounts.

I've checked our records of your conversion, and it appears there may have been changes made to the data whilst the conversion process was underway.

We won't be able to improve on the differences resulting from multicurrency, but if you'd like to see if there is anything else we can do, please contact us at support@movemybooks.com.

Regards
Nathan

Rated 5 out of 5 stars

I migrated a 4m turnover business using…

I migrated a 4m turnover business using Movemybooks, and the process was seamless. A task what would have taken myself, weeks if not months, was all completed to a good standard within hours. Xero were happy to pay the fee for migrating to their platform, so an absolutely brilliant experience.

September 30, 2025
Rated 1 out of 5 stars

Dreadful Experience

We used Move My Books to transfer all our data from iur existing accounting system to QuickBooks, their partner firm. The whole migration has failed and we are now left with two accounting systems we cannot use. Move My Books did not check the data before or after the migration and insist no errors were detected during the process but 90% of our data has not been transferred. They are trying to blame us saying we provided an incorrect backup!!!! You cannot speak to anyone over the phone to get help, everything is done via email and you have to wait 24 hours for them to respond. Dreadful support, we wish we had never migrated.

September 10, 2025
Movemybooks logo

Reply from Movemybooks

Hi

Sorry to hear things didn't go well. I've located a support thread where a colleague appears to have acknowledged they had a misunderstanding and that the data appeared to have been migrated correctly. Can you please check with your colleague and update the review to better reflect the nature of the migration?

Regards
Nathan

Rated 5 out of 5 stars

Movemybooks make it SO easy

Movemybooks make it SO easy - just a few clicks and I leave everything to them and when it's finished, there's rarely anything that needs doing AND if there is, they always send an email with really detailed instructions on how to check and how to make any adjustments needed

September 1, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look