Movemybooks Reviews 

3,000
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 116 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its ease of use, making tasks that would typically take weeks or months achievable in minutes or hours. Many people highlight the seamless and straightforward process, often noting that the instructions provided are clear and easy to follow. The efficiency and accuracy of data transfer are frequently mentioned, with users appreciating the minimal effort required on their part and the quick turnaround times. However, some customers also noted issues with customer service, specifically the lack of phone support and the 24-hour response time for email inquiries. A few other people also felt that the process was not as smooth as expected, leading to a less positive overall experience.

What people talk about most

User experience

Users describe positive interactions with user experience, consistently finding the service very easy to use,... See more

Service

Customers had positive experiences with service, consistently describing it as simple, trustworthy, and... See more

Response time

People report ambiguous experiences with response times, with some customers praising the quick turnaround... See more

Instructions

Reviewers mention positive feedback about instructions, consistently finding them clear, easy to follow, and... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with some customers reporting a "nightmare"... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Migration from one accounts software to xero by Movemybooks, was seamless. All the pain of doing a manual migration was taken away and within minutes two years of data had been migrated, with no... See more

Rated 5 out of 5 stars

I migrated a 4m turnover business using Movemybooks, and the process was seamless. A task what would have taken myself, weeks if not months, was all completed to a good standard within hours. Xero wer... See more

Rated 5 out of 5 stars

Fantastic app, worked like a dream transferring my old Quickbooks Desktop 2013 data to Quickbooks Online Plus. Kepd me informed throughout. Very little tidying up needed once the process had been done... See more

Rated 5 out of 5 stars

I have used Movemybooks from Sage to Xero data conversion and can't recommend the software highly enough. Very easy to follow instructions and fast service. I was able to start working in Xero within... See more


Company details

  1. Cloud Computing Service

Written by the company

If your business is moving its accounting to either Xero, QuickBooks Online or Sage Accounting you can bring your data with you using our data conversion service. Our clever online software will do all of the work for you.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.6

All reviews

(3,000)

110 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Smooth and Quick

I have experience of converting like 4-5 companies from QB to Xero and everything went perfect and QUICK.

September 2, 2025
Rated 5 out of 5 stars

Exciting

Being a first-time user, it was challenging, but finally, I got what I needed. Very excited

September 1, 2025
Rated 1 out of 5 stars

Think twice before you transfer any data

There is a warning before you begin - Movemybooks does not accurately transfer currency - all data showed as GBP but also some addresses appeared as UK when they were not on the previous programme - it has taken so long to amend all entries - transferring data should be easy - why is it such a nightmare ? Also, think carefully about how much data you really need to transfer - if you still have access to old information, I would think twice about transferring anything before your new financial year. I wish someone had told me that before I started the process which was far too easy get wrong.

August 25, 2025
Movemybooks logo

Reply from Movemybooks

Hi Natalie

Thanks for taking the time to write a review. Multicurrency is a very complex feature. We try to be clear about our approach to multi-currency and attempt to highlight this prominently in our app and knowledge base.

I'm sorry things didn't work out as well as we'd like for your conversion. Due to the differences in the software systems and information they provide, the results can vary, particularly where multi-currency is present.

Your source software is specifically mentioned in our documentation as one where, if foreign currency is detected, the conversion is unlikely to complete accurately. If a customer uses a specific source system where foreign currency is mentioned as problematic, a cautious approach to the conversion is advisable.

Regards
Nathan

Rated 5 out of 5 stars

Best conversion to date

The data was pretty standard with no foreign Currency or departments to convert, a very quick conversion with only minor tweaks to be done to sort a few errors, very good and now have 1 year 11 months worth of back up data to refer to

August 3, 2025
Rated 5 out of 5 stars

Amazing

Fantastic app, worked like a dream transferring my old Quickbooks Desktop 2013 data to Quickbooks Online Plus. Kepd me informed throughout. Very little tidying up needed once the process had been done.

July 31, 2025
Rated 4 out of 5 stars

I like the fact that it moved the…

I like the fact that it moved the financial data so fast. What I only got disappointed is that for data past year 2023 then you have to pay for it.

July 28, 2025
Movemybooks logo

Reply from Movemybooks

Hi Gibson

Thanks for the kind review. The destination software vendors often kindly subsidise conversions. They've decided the period they're prepared to pay for customers.

We understand your disappointment with having to pay for additional years, but we're not able to provide the service for free for additional years not covered by the subsidy.

I hope this helps explain things.

Regards
Nathan

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