MoverJet Logistics Reviews 2,107

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and excellent communication throughout the entire process. Many people highlight the exceptional service, noting the efficiency of transportation, timely deliveries, and the care taken with their vehicles. Consumers also appreciate the reasonable pricing and the personal touch provided by the team. However, some customers reported issues with pricing, mentioning instances where the initial quote changed. A few reviewers also experienced delays and felt that communication regarding these delays could have been better. Additionally, some people were dissatisfied with the company's communication practices, citing a lack of clarity and too many individuals involved in the shipping process.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, attentiveness, and... See more

Service

Consumers find service to be positive. Many reviewers praise the professionalism, attentiveness, and... See more

Delivery service

Customers consistently note positive experiences with delivery services. Many reviewers praise the safe and... See more

Price

Reviewers mention positive feedback about price. Many customers found the pricing competitive and reasonable,... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the helpfulness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The transfer was seamless from start to finish. We made a last minute decision to have our car transported from Massachusetts to Florida. We connected with Ines Josef at Moverjet and within 24 hours o... See more

Rated 5 out of 5 stars

Timing was exceptional, didn’t think I was going to receive the vehicle on time, it was unbelievable, thank you. Not only the timing, everything arrived intact as left the starting point and nothing... See more

Rated 5 out of 5 stars

Tyler with Moverjet, worked hard to make the transport of our golf cart possible. With the golf cart leaving a remove location, out of the way of most routes, and traveling to an equally out of the... See more

Rated 5 out of 5 stars

When I first contacted your company I appreciated the personable help and information I received from Liza. After booking your services it was so helpful to receive the continuing updates on acq... See more


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Good communication, fair price.

Michael did a very good job of getting my M25A2 truck moved from CT to FL. Be sure to tell him your budget and he will work with you to get a good deal.

December 10, 2025
Unprompted review
Rated 1 out of 5 stars

Horrible communication …

I’ve used them several times because their prices are good, but I’ve had many problems with them.
1. They delivered my car to the wrong address in Florida. Super inconvenient for me to find it.
2. The driver picking up my car in Michigan had me come to a busy main road on a snowy day for pick up even after I told them where he should meet me.
3. They charged my credit card on file without asking me if that was ok.
4. They gave me the wrong delivery day and told me it was “impossible” to know when the driver could deliver even thought he was already on route.
They should know exactly where their drivers are but for some reason they don’t.
Their communication is absolutely terrible with too many people involved in the shipping process.

December 11, 2025
Unprompted review
Rated 4 out of 5 stars

Spoke with Michael through the entire…

Spoke with Michael through the entire process, and he helped me out tremendously. Had a few delays regarding the transportation of my vehicle, and I wish that he communicated a little better regarding the entire process. Other than that, my vehicle was transported safely and a fair cost in terms of the distance of the trip. Will definitely be contacting again for another vehicle if need be.

December 6, 2025
Unprompted review
Rated 5 out of 5 stars

Helpful, honest and professional

Ann was very helpful right from the start to end. She answered questions patiently and also helped me contact the delivery company when needed.
Pickup and delivery were on time and no damage was incurred to the vehicle in transit.
Overall, would strongly recommend using them!

November 29, 2025
Unprompted review
Rated 5 out of 5 stars

It was a smooth and easy process

It was a smooth and easy process. I was in contact with Ann and she made things simple from start to finish. She got me in contact with a driver - once I agreed to his rate (which was reasonable) and followed up throughout the entire process to make sure everything went right. Ann even checked in once the process was complete…would definitely use this company again.

November 12, 2025
Unprompted review
Rated 1 out of 5 stars

I believe this broker lacks…

I believe this broker lacks transparency. The information regarding costs and processes doesn't match what they initially promised. They gave me one price at the beginning and then raised the fee.

November 18, 2025
Unprompted review
Rated 5 out of 5 stars

The most amazing service

The most amazing service, employees and prices! They communicated and accommodated my very weird situation, waited an extra 15 hours for my car to be ready!!!! And delivered it with no issues BEFORE the estimated time. Every customer service rep was respectful, responsive and helpful! HIGHLY RECOMMEND THEIR SERVICES!!

November 6, 2025
Unprompted review
Rated 5 out of 5 stars

A Hassle-Free Car Move Thanks to Lateef

Lateef provided outstanding assistance throughout the entire process of moving my car. From the moment the shipment was scheduled until after the delivery was completed, he maintained constant communication, ensuring that every step went smoothly. He followed up regularly to confirm the car’s status and took the extra initiative to check in after delivery to make sure it arrived safely and in perfect condition. His professionalism, attentiveness, and commitment to excellent service made the entire experience stress-free and reassuring.

November 2, 2025
Unprompted review
Rated 5 out of 5 stars

Michael did a fantastic job helping me…

Michael did a fantastic job helping me get my car transported. He was extremely patient and the correspondence was amazing. He definitely knows his business. I wouldn't hesitate at all to use your company again. Thank you.

October 28, 2025
Unprompted review
Rated 5 out of 5 stars

From Start to Finish

From Start to Finish, great experience. I worked with Ann Summers who made this whole process a breeze from start to finish. Following up when I hadnt responded within a few days to make sure I still needed transport to making sure all the questions that I had were answered clearly with as much information as possible. After the contract was signed Ann made sure to give me updates on the status of the transport until a driver was found. She made sure that I had all the resources I needed to make sure that I was comfortable with everything and ensured a smooth delivery of my motorcycle.
Cannot recommend Ann enough to anyone looking to ship their bike or car, she will make sure that everything is taken care with the utmost professionalism.

September 26, 2025
Unprompted review
Rated 5 out of 5 stars

Ryan Walker was excellent

Ryan Walker was excellent with communication every step of the way moving my motorcycle from New Jersey to Florida! I would definitely recommend their services to anyone looking to move their vehicles!

October 26, 2025
Unprompted review
Rated 5 out of 5 stars

I had an excellent experience working…

I had an excellent experience working with Michel! He helped me transport my car from New Jersey to North Carolina, and everything went perfectly. Michel was very professional, responsive, and honest throughout the whole process. He kept me updated, answered all my questions, and made sure the pickup and delivery went smoothly. The car arrived on time and in perfect condition, exactly as promised. I really appreciated his clear communication and reliability.

October 23, 2025
Unprompted review

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