MoverJet Logistics Reviews 2,107

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and excellent communication throughout the entire process. Many people highlight the exceptional service, noting the efficiency of transportation, timely deliveries, and the care taken with their vehicles. Consumers also appreciate the reasonable pricing and the personal touch provided by the team. However, some customers reported issues with pricing, mentioning instances where the initial quote changed. A few reviewers also experienced delays and felt that communication regarding these delays could have been better. Additionally, some people were dissatisfied with the company's communication practices, citing a lack of clarity and too many individuals involved in the shipping process.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, attentiveness, and... See more

Service

Consumers find service to be positive. Many reviewers praise the professionalism, attentiveness, and... See more

Delivery service

Customers consistently note positive experiences with delivery services. Many reviewers praise the safe and... See more

Price

Reviewers mention positive feedback about price. Many customers found the pricing competitive and reasonable,... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the helpfulness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The transfer was seamless from start to finish. We made a last minute decision to have our car transported from Massachusetts to Florida. We connected with Ines Josef at Moverjet and within 24 hours o... See more

Rated 5 out of 5 stars

Timing was exceptional, didn’t think I was going to receive the vehicle on time, it was unbelievable, thank you. Not only the timing, everything arrived intact as left the starting point and nothing... See more

Rated 5 out of 5 stars

Tyler with Moverjet, worked hard to make the transport of our golf cart possible. With the golf cart leaving a remove location, out of the way of most routes, and traveling to an equally out of the... See more

Rated 5 out of 5 stars

When I first contacted your company I appreciated the personable help and information I received from Liza. After booking your services it was so helpful to receive the continuing updates on acq... See more


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Efficient, knowledgeable and personable customer service

When I first contacted your company I appreciated the personable help and information I received from Liza.
After booking your services it was so helpful to receive the continuing updates on acquiring transport for my vehicle. The whole process went smoothly and was arranged quite quickly.
Liza texted me frequently during the process. If I had questions, she was in contact with me very quickly. Even after pickup she kept me informed about the ETA.
I’m impressed with your company, would use you again and refer you to friends.
Thank you,
Diane Bishop

September 26, 2025
Unprompted review
Rated 1 out of 5 stars

Very unhappy with the way this company…

Very unhappy with the way this company handled my transport, my initial quote was for $350 to transport from Carlsbad to San Jose, I asked Liza if it was a firm quote because I did not want any surprises, she then says $400 is a firm quote and I reiterated “will it change or is that a solid quote” and she reassures me that yes it is a firm quote so I sign a contract for $400. The day before they are to pick up my car she tells me it’s going to be $550! On such short notice I have no choice and have to go through with it, she books it and then transporter is 2 days late! She also tells me that I will be updated throughout the transport but I had to call the transporter company myself for updates, I will be processing a charge back with my credit card for the deposit/up front fee to them, extremely unhappy with the way this was handled but I have found out when shopping around that ALL transport company are shysters, they are only brokers and do not transport themselves, thus the lowball bids to suck you in then bait and switch you a day before once it’s too late for the customer to make other arrangements, I will never transport another vehicle again. As for the transporter themselves, they were pretty good.

September 23, 2025
Unprompted review
Rated 5 out of 5 stars

Took the worry out of my move!

When beginning my search to relocate my RV several states away I was contacted by several agencies willing to assist me, all within a similar cost point. Ann set herself and her company apart with straight forward professional communication, always responsive but without being annoying.
Ann made it as easy as it could be for me and I definitely appreciate her efforts.

September 14, 2025
Unprompted review
Rated 1 out of 5 stars

They asked for discount on an order…

They asked for discount on an order that we delivered. Customer did not ask for discount they asked it a week after we delivered the car. We call it robbing. Worst experience for me with them. They don't treat carriers good. As a carrier I don't advise them at all.

September 15, 2025
Unprompted review
Rated 5 out of 5 stars

5 stars service

I had a wonderful experience with this business. Ann was incredibly attentive, professional, and patient. She truly understood my needs and provided the perfect solution. The driver was equally impressive—professional, friendly, and courteous. The entire service was exactly as promised, with everything going smoothly from start to finish. Highly recommended!

September 12, 2025
Unprompted review
Rated 5 out of 5 stars

Very professional and communication was excellent

From the moment we contacted the company, Ann Summers was our contact and she kept us informed throughout the whole process. All parties stuck to the timeframe that was layed out, the car was picked up on the day we requested and the driver called and texted us his location so everyone was on the same page. The car was delivered on the day that was requested and the again the driver called and texted us the location for pickup. It was seamless and the communication between all parties was excellent.

August 23, 2025
Unprompted review
Rated 5 out of 5 stars

MoverJet and Ann Summers

I worked with Ann Summers from Moverjet Logistics and she was Amazing!!! My car was shipped from Fort Lauderdale, Florida to Seattle Washington. The car arrived in 2 weeks with no issues. Thank you for a good experience! I recommend this business.

August 28, 2025
Unprompted review
Rated 5 out of 5 stars

Jane is exceptional

I have worked with Jane for two years now to ship múltiple cars to and from California. She has been so patient and helpful. There was a problem with one of the drivers and she took care of it in a tímely manner and reassured me that she would take care of everything and she did just that. I will always contact and refer her for all car transport needs.

August 19, 2025
Unprompted review
Rated 5 out of 5 stars

Timing was exceptional

Timing was exceptional, didn’t think I was going to receive the vehicle on time, it was unbelievable, thank you. Not only the timing, everything arrived intact as left the starting point and nothing got damaged, thank you. Driver seemed compassionate and professional and took things as it was his only property, thank you. Although didn’t speak much, we felt warmth through his smile and hand gestures, thank you. It was most satisfying experience getting our vehicle transported through long distance and felt most happiness when arrived. Thanks from bottom of our heart and we will recommend to everyone for future needs. Thanks again and again.

August 11, 2025
Unprompted review

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