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See what reviewers are saying

Rated 2 out of 5 stars

Imei :2196 I spend Almost 50 dollar's for a service three Days ago and got nothing, still waiting for an answer Very bad service I want a refound So I can use it to pay some bills Update... See more

Company replied

Rated 2 out of 5 stars

They did some sort of locking but not the one that I ordered I need my pick number for my phone so that I can use my eSIM again. Orderd a response came fast but I didn’t get sent a pun number and my s... See more

Company replied

Rated 5 out of 5 stars

They came thru 3x cheaper and much faster then the competition. Was skeptical at first but so happy I did. I WILL be returning to unlock all my future devices and refer any friends looking to do the s... See more

Company replied

Rated 5 out of 5 stars

Excellent customer support. I had an issue with my Samsung Galaxy S22, but their team guided me step by step. Phone’s now unlocked and working perfectly

Company replied

Company details

  1. Telecommunications Service Provider

Information provided by various external sources

Movical.Net se especializa en liberar teléfonos móviles de cualquier marca y operador, tales como; Samsung, iPhone, Nokia, Sony, Alcatel, Motorola, Huawei, ZTE, etc., siendo una de las compañías más solventes y serias de Internet. Libera tu teléfono celular y utilízalo con AT&T, T-Mobile, Movistar, Vodafone, Orange, Three, O2, Telcel, MetroPCS, Tigo, Personal, Claro o cualquier otro operador del mundo.


Contact info

2.9

Average

TrustScore 3 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 18% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Not bad but be careful

I have ordered unlocking code, and in respond they send me PC unlocking method that didnt work, there's no support afterwords, no respond to emails or paypal dispute
At the end they refund but you have to go, and make a trustpilot review to get them goinf, thats why i change my star

December 10, 2019
Unprompted review
Movical logo

Reply from Movical

You can´t unlock your phone with our software and we return the money. MOVICAL always guarantee money back if the cell phone is not unlocked.

Rated 1 out of 5 stars

I got a Samkey account but I had "0…

I got a Samkey account but I had "0 reamaining balance" in the software, so I cant calculate the unlock code for my device.
Order details here:
MEI: 358822070334219
Brand: Samsung
Model: SM-T815 Galaxy Tab S2
Original network: Vodafone Hungary

December 10, 2019
Unprompted review
Movical logo

Reply from Movical

We send a alternative method to unlock it. We wait for your feedback.

PLEASE CONTACT US BY EMAIL

Rated 1 out of 5 stars

paid 12 bucks for a unlock code 14 days…

paid 12 bucks for a unlock code 14 days ago, still not received it, I've asked for a refund and sent lots of e-mails but no response from these wasters

December 3, 2019
Unprompted review
Movical logo

Reply from Movical

Please reply here with the IMEI number to check your order

PLEASE CONTACT with info@movical.net to solve your problem: subject TRUSTPILOT INCIDENT

Rated 5 out of 5 stars

Movical helped me unlock my LG MS450…

Movical helped me unlock my LG MS450 Metro Pcs. I provided imei and they gave me two codes. 1 code didn't work but other code unlocked phone quickly. I just put sim of different phone company and my phone shows "unlock" button. I click unlock button and put code from Movical. If one code doesn't work, make sure to use other code. Thank You

November 30, 2019
Unprompted review
Rated 1 out of 5 stars

Unable to unlock phone.

Unable to unlock phone.
No unlock via code.
HCU unlock failed.
No response to emails asking for help.

What can I do to get a response?

[Update] refund is currently pending, awaiting funds to clear

[Update #2] I received my refund, it's a pitty that there was no response to my emails for 14days until this review was posted.

November 14, 2019
Unprompted review
Movical logo

Reply from Movical

We cant unlock your phone

Your payment was refunded.

Best Regards

PLEASE CONTACT with info@movical.net to solve your problem: subject TRUSTPILOT INCIDENT

Rated 1 out of 5 stars

Vaggelis Katses - Still pending the code.

I'm sorry for giving you 1 star but you said you'll give me the code within 1-6 hours and there's still nothing. I payed more money to get it fast but you lied about this. In case you ask, the IMEI is 861691046878843. If you can't give me the code today I want a refund.

October 5, 2019
Unprompted review
Movical logo

Reply from Movical

Hello Vaggelis

We sent the reset instructions in a few hours.

Maybe you receive in the spam folder

Remember this orders only works on business days

Regards

PLEASE CONTACT with info@movical.net to solve your problem: subject TRUSTPILOT INCIDENT

Rated 4 out of 5 stars

UPDATE as of 23 August - The phone is now bricked and completely unusable

UPDATE as of 23 August:
After my complain and negative feedback they offered me the support of another more prepared operator who fixed the bug and solved the problem. They also refunded me. Thanks to GABOXMETAL.

* * * * * * * * * *
I asked for frp unlock and operator sim unlock for my Galaxy S6 and pay immediately. In the next two days only one answer to my emails with links to download (one of them didn't works but no help from they...I contacted they by whatsapp and only one greet (hola...). Incredible!! But the best is arriving: after 3 days they finally answered and I asked only for operator unlock because in the meanwhile I unlocked the frp myself. The man began to works with Teamviewer and with the first flash he completely blocked the phone. He tried and tried with other flashes but was not able to solve the problem HE CREATED. The phone was bricked, the recovery mode didn't work and didn't download any firmware. Was completely unusable and the only thing he said was: You have problems with you PC... I propose to use another PC with Teamviewer but he didn't answer anymore. You should pay me for the damage if you're not able to unblock the phone. If you ask for their help is at your own risk. They are not willing to refund in case of damage. NOT PROFESSIONAL AND NOT SERIOUS.

August 22, 2019
Unprompted review
Rated 5 out of 5 stars

AMAZING

AMAZING! Thanks. I was super afraid that this was gonna be yet another scam, but the fact that this site was linked from SAMMMobile made me trust it. It gave the network unlock PUK and PIN I needed to unlock my Samsung Galaxy S7. I'm so happy!

August 6, 2019
Unprompted review
Rated 1 out of 5 stars

Spent 17$ on unlocking my galaxy a205u…

Spent 17$ on unlocking my galaxy a205u from boost mobile an after 6 hrs ....nothing...i am gonna be asking for. Refund

August 6, 2019
Unprompted review
Movical logo

Reply from Movical

We dont have any order with the name Ethan Murphy

Please reply here with your IMEI number to check your order

WE NEED THE IMEI NUMBER !

We are waiting for your reply 1 week, please contact us ! info@movical.net

PLEASE CONTACT with info@movical.net to solve your problem: subject TRUSTPILOT INCIDENT

Rated 1 out of 5 stars

The chat is in spanish only

The chat is in spanish only. No code after 10 hours. Will ask Paypal for refund

July 19, 2019
Unprompted review
Movical logo

Reply from Movical

You don´t answer us. We think is SPAM

(Message sent 2 months ago)

Hello

Please tell me your IMEI to check your order and unlock the device for free

Sorry for the invoncenience

Rated 4 out of 5 stars

The delivery time of the order was 1…

The delivery time of the order was 1 hour and it is 1 and an half hour late.
I am starting to worry.

Edit 1: They did answer my email and offer to refund my money, now i will wait the second deadline they gave me. 1-3 days

Edit 2: The code came 2 days before the second deadline.
The device is unlocked and works just fine.

July 10, 2019
Unprompted review
Movical logo

Reply from Movical

If you can´t wait more, don´t worry we can refund your money. We sent an email.

Rated 1 out of 5 stars

Movical why been working with you for…

Movical why been working with you for long time. I promise a customer to unlock her phone. I order USB unlock for Huawei( Device not supported) I contacted you but no reply. I never wanted to leave the feedback but I got noo choice. Please give me unlocking code or give me a software that can. Thank you immediately it is solve trust me will delete this comment

June 5, 2019
Unprompted review
Movical logo

Reply from Movical

Hello

Please tell me your IMEI to check your order and unlock the device for free

Sorry for the inconvenience

Rated 1 out of 5 stars

Give an estimate for receiving code and…

Give an estimate for receiving code and break it, set new estimate, break it again. They do not respond to emails. Online help is a bot, which is completely useless. Only way to get a response is by using paypal, so you can get a refund. Oh and always check trustpilot first before you pay money to anyone.
Huawei Pro 20

May 26, 2019
Unprompted review
Movical logo

Reply from Movical

Hello

Please tell me your IMEI to check your order and unlock the device for free

Sorry for the inconvenience

Rated 1 out of 5 stars

Doesn't work - no way of contacting people for help

Was sent a way to open the phone with a USB cable as there was no other way to unlock the phone. Unfortunately that means is only via a Windows pc which I borrowed however it still did not unlock the phone as says there is an error in connection when getting to read the phone. The messenger app is automated so you can't get any help there either and email is still awaited. This is for Huawei mate 20 pro.

March 16, 2019
Unprompted review
Movical logo

Reply from Movical

Hello

Please tell me your IMEI to check your order and unlock the device for free

Sorry for the inconvenience

Rated 5 out of 5 stars

Movical.net is the best

Movical.net is the best. I would recommend this site to anyone there. Fast response time, friendly and helpful customer service. Unlock codes are 100% guaranteed else you will get a full refund. I am very confident with these guys service.

March 15, 2019
Unprompted review
Rated 1 out of 5 stars

SCAM SCAM SCAM Your gage me wrong code

SCAM SCAM SCAM Your gage me wrong code. Your return my money back.
My EMIE #866672021436422.

January 26, 2019
Unprompted review
Movical logo

Reply from Movical

It’s very strange that the code has produced an error for this model.

However it is not impossible as sometimes there may be errors in the database; if you purchase the code from another website or shop you will be given exactly the same one.

As westate in our terms of use, if this occurs we will refund you no problem, but we must send proof of the erroneous code to our provider to be able to give you your money back.

To provide us with this proof, you must record a short video showingfirstly your phone with the IMEI on the screen and then the introduction of the unlock code to open the ‘Code Error’ message.

It is essential that the IMEI of the terminal is shown clearly in the same video.

You must upload this video to YouTube and send us the link to info@movical.net to proceed with your refund.

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