Moving Steps Reviews 243

TrustScore 3 out of 5

3.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I bought what was advertised as barefoot shoes. They definitely are not barefoot shoes. They have a narrow toe box and ground feel is minimal. They do not offer free returns. You have to pay to return... See more

Rated 4 out of 5 stars

I was afraid that this is another scam company. But I was pleasantly surprise about the payment system and notification that legitimized the payment. Then I'm happy about the shipment tracking also ea... See more

Rated 1 out of 5 stars

I made an order in november 24 (info below) and never recieve my product, please resend me the product as soon as possible Wear Revived Order 90008 Your order is on the way Your or... See more

Rated 5 out of 5 stars

Excellent shoes. Fit's perfect and really nice walking shoes. This is barefoot shoes, they are supposed to have a thinner sole, they activate your feet, feels more natural when walking. I see there ar... See more

Company details

  1. Fitness Equipment Store

Written by the company

We design walking shoes that are both comfortable and therapeutic for your feet. Similar to our brand name, wearing our shoes is the stepping stone to a healthy lifestyle, especially for someone who has foot pain.


Contact info

3.0

Average

TrustScore 3 out of 5

243 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

I love your shoes.I have brought afew…

I love your shoes.I have brought afew pairs from you guys and love the styles, colours .So comfortable and light on my feet .highly recommend and have done so. conmmunication is awesome.And shipping is pretty good as I live in NZ,not a big wait..So thanx heapz...nikki

October 13, 2022
Rated 1 out of 5 stars

WARNING!!

WARNING!!! DO NOT BUY!!! IT'S A SCAM!!!
I purchased THREE pair of shoes and received TWO. I didn't like the two pair and sent them back. They denied my return. I'm currently out $210 and will be their worst nightmare until I recieve every penny back.

August 5, 2022
Unprompted review
Rated 3 out of 5 stars

No reply after second email.

After receiving mt.order I sent an email saying the goods were not quite what I thought I got an email straight away which was great. However have nit heard from you since.

Unsure of the date.

September 19, 2022
Rated 3 out of 5 stars

Be careful if you intend buying more…

Be careful if you intend buying more than 2 pairs. The first 2 pairs were amazing best shoes ever bought. Decided to get more but the shoes were terrible as the quality got from bad to worse. The insoles were soft aerated cushions but now became a thin sponge. The shoe was cheap material uncomfortable and hard tread. Worn twice then gave up they just hurt my feet.

September 23, 2022
Unprompted review
Rated 3 out of 5 stars

Probably won’t try to buy a third pair

I loved my first pair, but they were a tiny bit too big so my second pair I ordered a half size smaller. The two shoes of the new pair fit completely differently. The toe section of the right foot is snug enough that they are very uncomfortable, obviously much worse with the insoles

August 8, 2022
Rated 5 out of 5 stars

Bright and comfy

The brightness of the shoe is awesome like they glow and they are so comfortable they only shoe I would say that might be more comfortable as Crocs and not buy much

September 6, 2022
Rated 5 out of 5 stars

As stated

As stated , my feet don’t hurt. Like walking on air. Wish they had a steel toe version too.

September 4, 2022
Rated 1 out of 5 stars

Poor customer service.,won’t ever buy…

Poor customer service.,won’t ever buy your shoes again! Your loss, I use to buy a lot.

August 4, 2022
Moving Steps logo

Reply from Moving Steps

Hi Vickie,

I have checked the emails that you have sent to us about the Ignite shoes. If you are unsatisfied with what you receive, we are always open to switching to another pair instead.

Jerome
Moving Steps

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look