Moy Furniture Centre Reviews 

357
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 213 reviews, reviewers overwhelmingly had a great experience with this company. Shoppers frequently highlight the exceptionally friendly, approachable, and knowledgeable staff members who provide expert guidance through the spacious showroom without ever making customers feel pressured to buy. People also love the extensive selection of top-notch furniture, noting that orders usually arrive promptly with great care and attention taken during home assembly and packaging removal. Some reviewers were not happy with occasional delivery delays that significantly extended wait times well beyond what was originally promised during purchase. A few consumers also mentioned encountering frustrating problems with damaged items or receiving incorrect pieces that required extra time and effort to fully resolve.

What people talk about most

Product

People report positive experiences with product, highlighting that items such as tables, sofas, and diffusers... See more

Staff

Reviewers highlight positive aspects of staff, praising their helpful, friendly, and professional demeanor... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting the speed and convenience... See more

Service

Customers had positive experiences with service, consistently praising the first-class support both in-store... See more

Quality

Clients share positive opinions on quality, consistently highlighting the fantastic standards and beautiful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Found the bedroom furniture I was looking for online at Moy Furniture Centre at the best price I could find. From the time of ordering until delivery Moy Furniture kept in touch with updates on order.... See more

Company replied

Rated 5 out of 5 stars

Went online and ordered the Calgary marble dining table, customer service was first class. Staff kept me informed about stock and delivery. Quick, efficient delivery. The 2 delivery men were amazing,... See more

Company replied

Rated 5 out of 5 stars

I purchased a media stand and sideboard from Moy furniture. The pieces were delivered on the specified date and the driver phoned in advance to confirm arrival. They carefully unpacked the furniture... See more

Rated 5 out of 5 stars

I’ve been a customer of Moy Furniture Centre for many years and have always received first class service. I love my new sideboard, it was delivered on time by 2 pleasant delivery men. Will definitely... See more

Company replied


Company details

  1. Furniture Store
  2. Bed Shop
  3. Bedroom Furniture Store
  4. Furniture Accessories
  5. Furniture Accessories Supplier
  6. Mattress Store

Written by the company

Moy Furniture Centre is a family run business offering a large range of quality beds and mattresses, dining and occassional furniture,


Contact info

4.9

Excellent

TrustScore 5 out of 5

357 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(357)

207 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Mostly good experience

The website first attracted me to look at the style of the furniture at Moy Furniture. Great showroom and very friendly staff willing to help, advise and guide. Good customer service. Only caveat I’d advise, is check web prices against those on shop floor, sometimes web is better priced.
Good delivery service. 🚚

May 14, 2026
Unprompted review
Moy Furniture Centre logo

Reply from Moy Furniture Centre

Hi Fiona,

Thanks for your kind words about our website & showroom! Yes that can be correct at times regarding site. We may run an online sale but we will honour it instore. Have a great day Fiona! MFC

Rated 5 out of 5 stars

Excellent service and experience at Moy…

Excellent service and experience at Moy Furniture Centre!
I found all employees to be professional and very helpful. My purchase arrived within the estimated time frame and I received updates keeping me informed for progress.
I will not hesitate to recommend the store to family and friends!

April 25, 2026
Unprompted review
Moy Furniture Centre logo

Reply from Moy Furniture Centre

Good morning Micheone,

Thanks for this amazing review. We are so happy you liked your experience with us! Have a great day! MFC

Rated 5 out of 5 stars

Lovely baskets

Lovely baskets. Good quality. Delivery on time.

May 6, 2026
Moy Furniture Centre logo

Reply from Moy Furniture Centre

Hi Dorit,

Thanks for shopping from us on our online site. Thanks for the business! MFC

Rated 5 out of 5 stars

What a fabulous store!!!!!!!!!!!

What a fabulous store.We were greeted the moment we arrived and asked would we like some assistance which we availed of. Picked and purchased our sofa and chair within 20minutes so a big shout out to Marty!!!!! who could not have been anymore helpful. Such a gorgeous shop.Thank you.

May 8, 2026
Unprompted review
Moy Furniture Centre logo

Reply from Moy Furniture Centre

Good morning Donna,

Thank you for this amazing review. Glad Marty got you sorted on your sofa and you loved our store! Thanks again for the business and have a great day! MFC

Rated 5 out of 5 stars

Eileen was fantastic!

We bought our bed, night cabinets and mattress from Moy furniture at the weekend. Eileen could not have been more helpful! Big shout out to Eileen, I will definitely be back as I have more furniture that I need for my house. Thank you again!

May 9, 2026
Unprompted review
Moy Furniture Centre logo

Reply from Moy Furniture Centre

Hi Holly,

Thanks for buying from us and the kind words about Eileen! Glad we got you sorted on your bedroom! Have a great day! MFC

Rated 5 out of 5 stars

I recently ordered from Moy Furniture…

I recently ordered from Moy Furniture centre online and could not be happier with the experience from start to finish.
The website was easy to navigate with a beautiful range of furniture and for very competitive prices. All the products had descriptions and clear photographs which made choosing online so much easier. The whole process of checking out to the order confirmation was smooth and prompt and I also received updates.
The furniture arrived as is all excellent quality and I am extremely happy with it and delivery was prompt. I also ordered some diffusers which are a great accessory to the home.

The customer service was great from the team with them being on hand to answer any questions I had and were extremely friendly and professional.
Couldn’t recommend enough!

May 9, 2026
Unprompted review
Moy Furniture Centre logo

Reply from Moy Furniture Centre

Hi Lauren,

Thanks for this amazing review! Glad you liked our online website and that you got yourself sorted. MFC

Rated 2 out of 5 stars

Purchased marble top bedside cabinets

Purchased marble top bedside cabinets. The staff placed them in the boot of the car with out any wrapping or protection. The inevitable happened the marble top got chipped. A bit mor care and attention would have prevented the damage. No delivery was offered but that is not the issue. The issue is that you put the cabinets in the car without proper protection. As furniture is your daily business you should be more than aware that it should be boxed or bubble wrapped. It was a surprise that you did not take that care and attention.

May 2, 2026
Unprompted review
Moy Furniture Centre logo

Reply from Moy Furniture Centre

Hi Francis,

So sorry to hear this. However, we had a clearance sale on Saturday. We offered you delivery by our delivery team but you refused and wanted to take them with you in the back of your boot. We got two men to carry them downstairs in our showroom and put them carefully in the back of your boot. It was never mentioned about wrapping! MFC

Rated 5 out of 5 stars

Great furniture showroom

First time visit to Moy Furniture and we found the store to be full of top quality furniture in a spacious display floor set on two levels. We were specifically looking at bedroom furniture but the showroom has a fantastic range of all types of Brands in both bedroom and living space. Also interior design department for fabrics, wallpaper etc.
We were looked after by Marty who had a wealth of knowledge on the product range. Courteous, professional and attentive without being pushy or in your face. Good service, prompt and straight forward. Highly recommend a visit if looking for top quality furniture at competitive prices.

May 2, 2026
Unprompted review
Moy Furniture Centre logo

Reply from Moy Furniture Centre

Hi John,

Thanks again for taken the time to leave this amazing review and saying kind words about our store. It is much appreciated! Glad Marty got you sorted out! MFC

Rated 5 out of 5 stars

just received my 3+2 Chesterfield suite…

just received my 3+2 Chesterfield suite today looks great ,delivered on time ,no fuss, great customer service .thanks Dermot for your help also a big thanks to the delivery lads for taking the packaging away as well .the wife is happy so im safe for a while regards alan

May 6, 2026
Unprompted review
Rated 5 out of 5 stars

Very welcoming and knowledgable staff.

Very welcoming and knowledgable staff.
Nothing was a problem. Stephen Black made the buying process very straightforward. Goods delivered very quickly Excellent store

May 5, 2026
Unprompted review
Moy Furniture Centre logo

Reply from Moy Furniture Centre

Hi Phyllis,

Thanks for your kind words. Stephen so happy about your kind words! MFC

Rated 5 out of 5 stars

Had an issue with delivery of my order…

Had an issue with delivery of my order but Stephen and his team sent out a replacement which I received within 3days, fantastic customer service

April 29, 2026
Moy Furniture Centre logo

Reply from Moy Furniture Centre

Hi,

Thank you for being understanding and we are glad to get you sorted out! MFC

Rated 5 out of 5 stars

Great customer service

Steven was attentive and very knowledgeable. Super service all round.

May 4, 2026
Unprompted review
Moy Furniture Centre logo

Reply from Moy Furniture Centre

Hi , thank you for taken the time to leave your review! MFC

Rated 5 out of 5 stars

I bought a diffuser online from Moy…

I bought a diffuser online from Moy furniture centre and it came within a couple of days. I am absolutely delighted with my purchase and the prompt service. I will definitely use their website again. I have also been in store, it’s a beautiful store and very friendly service. Highly recommend

May 1, 2026
Unprompted review
Moy Furniture Centre logo

Reply from Moy Furniture Centre

Hi Rachel,

Thank you for lovely review! Glad you found our site easy to use and you like your Diffuser! MFC

Rated 5 out of 5 stars

Easy website & quick delivery

Easy website , quick & free delivery . Great customer service. Thank you !

May 2, 2026
Unprompted review
Moy Furniture Centre logo

Reply from Moy Furniture Centre

Hi Cherith,

Thanks for leaving this kind message about our website. MFC

Rated 5 out of 5 stars

Great shop to order from

I was pleased to find what I wanted at a good price on the website. Ordering was easy and I was sent communications for when to expect that my order would be dispatched and again when it was actually dispatched. Plus told how long shipping might take. I found this really helpful for keeping me up to date. (Once the parcel was with Royal Mail I was then given a delivery day by them)
The item arrived really well packaged with no breakage. It took about a week from ordering to receipt of my parcel but the order updates by email were useful and not something I usually get from companies.

April 29, 2026
Moy Furniture Centre logo

Reply from Moy Furniture Centre

Hi Tracey,

Thanks for leaving this amazing review and buying from our online website. So happy that your diffuser arrived well packaged and you were happy with our communication! Have a great day! MFC

Rated 5 out of 5 stars

Made to feel very welcome

On arrival to shop we were made to feel very welcome. Staff were sober peasant and helpful. We bought an item of the Mabel range furniture. Love my bedroom unit. The delivery guys were very courteous and polite. They checked the item over before they left and asked if we had any questions. Definitely recommend shopping in Moy Furniture

April 9, 2026
Unprompted review
Moy Furniture Centre logo

Reply from Moy Furniture Centre

Hi Eileen,

Thank you for your kind words. The drivers love the shout out. Have a great day! mfc

Rated 5 out of 5 stars

We felt very welcomed and have great…

We felt very welcomed and have great customer service. Just got the new dining table and chairs delivered, would highly recommend!

April 27, 2026
Unprompted review
Moy Furniture Centre logo

Reply from Moy Furniture Centre

Hi Adam,

Thanks for buying your dining set from us.! MFC

Rated 5 out of 5 stars

Straight forward ordering

Straight forward ordering, communication and delivery. Delighted with my new bar Stools.

April 30, 2026
Unprompted review
Moy Furniture Centre logo

Reply from Moy Furniture Centre

Hi Hannah,

Thanks for shopping with us ! MFC

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look