Moy Furniture Centre Reviews 

357
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 213 reviews, reviewers overwhelmingly had a great experience with this company. Shoppers frequently highlight the exceptionally friendly, approachable, and knowledgeable staff members who provide expert guidance through the spacious showroom without ever making customers feel pressured to buy. People also love the extensive selection of top-notch furniture, noting that orders usually arrive promptly with great care and attention taken during home assembly and packaging removal. Some reviewers were not happy with occasional delivery delays that significantly extended wait times well beyond what was originally promised during purchase. A few consumers also mentioned encountering frustrating problems with damaged items or receiving incorrect pieces that required extra time and effort to fully resolve.

What people talk about most

Product

People report positive experiences with product, highlighting that items such as tables, sofas, and diffusers... See more

Staff

Reviewers highlight positive aspects of staff, praising their helpful, friendly, and professional demeanor... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting the speed and convenience... See more

Service

Customers had positive experiences with service, consistently praising the first-class support both in-store... See more

Quality

Clients share positive opinions on quality, consistently highlighting the fantastic standards and beautiful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Found the bedroom furniture I was looking for online at Moy Furniture Centre at the best price I could find. From the time of ordering until delivery Moy Furniture kept in touch with updates on order.... See more

Company replied

Rated 5 out of 5 stars

Went online and ordered the Calgary marble dining table, customer service was first class. Staff kept me informed about stock and delivery. Quick, efficient delivery. The 2 delivery men were amazing,... See more

Company replied

Rated 5 out of 5 stars

I purchased a media stand and sideboard from Moy furniture. The pieces were delivered on the specified date and the driver phoned in advance to confirm arrival. They carefully unpacked the furniture... See more

Rated 5 out of 5 stars

I’ve been a customer of Moy Furniture Centre for many years and have always received first class service. I love my new sideboard, it was delivered on time by 2 pleasant delivery men. Will definitely... See more

Company replied


Company details

  1. Furniture Store
  2. Bed Shop
  3. Bedroom Furniture Store
  4. Furniture Accessories
  5. Furniture Accessories Supplier
  6. Mattress Store

Written by the company

Moy Furniture Centre is a family run business offering a large range of quality beds and mattresses, dining and occassional furniture,


Contact info

4.9

Excellent

TrustScore 5 out of 5

357 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(357)

207 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I visited Moy Furniture Centre recently…

I visited Moy Furniture Centre recently and was very fortunate to have met Eileen on my first visit. She was so helpful in suggesting different options and helped me navigate my kitchen project. Nothing is ever too much trouble for her and all done with a smile and time for the chats. Very impressed with the store and its staff.

April 30, 2026
Unprompted review
Moy Furniture Centre logo

Reply from Moy Furniture Centre

Hi Dympa,

Thanks for taking the time to leave your kinds word about the store and Eileen! Thanks for the business! MFC

Rated 5 out of 5 stars

Dining Room Furniture

We ordered a dining table and bench. Estimated arrival date was spot on, the quality of the furniture is exceptional and we experienced friendly and efficient customer service throughout.

April 29, 2026
Unprompted review
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Reply from Moy Furniture Centre

Hi Keira,

Thank you for your review.! MFC

Rated 5 out of 5 stars

My experience

Dealt with Eileen, who was great throughout the whole proces. Simple and straightforward, no hassle at all. Would highly recommend anyone looking new furniture to purchase from Moy Furniture and consult with Eileen

April 30, 2026
Unprompted review
Moy Furniture Centre logo

Reply from Moy Furniture Centre

Hi Max,

Thank you for leaving your lovely review. It is much appreciated! MFC

Rated 5 out of 5 stars

First purchase from Moy Furniture and…

First purchase from Moy Furniture and will be purchasing from them again in the future. They couldn’t be beaten on price and had a great variety of products to choose from.

April 29, 2026
Unprompted review
Moy Furniture Centre logo

Reply from Moy Furniture Centre

Good morning Conor,

Thank you for taking the time to leave this lovely comment! MFC

Rated 5 out of 5 stars

Sofa and dining chairs

Recently purchased a sofa and new dining chairs from the team at Moy furniture, Marty and Rebecca could not have been more helpful from discussing sizing, styles and available options. They communicated well with estimated delivery timeframes and kept us informed if any changes occurred. Our sofa arrived a week later than expected but we were kept informed of this. Overall great experience thus far, and likely will purchase again in future.

April 18, 2026
Unprompted review
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Reply from Moy Furniture Centre

Hi Nathan,

Thank you also for leaving this amazing review! Glad the team could you sort you out! MFC

Rated 5 out of 5 stars

I rang in the morning about mobility…

I rang in the morning about mobility beds and did they have any. I was on the phone to Eileen and explained what she had.
We went down on that day to meet Eileen regards bed.
Eileen was brilliant very knowledgeable and helpful I didn’t expect to buy but it turned out to be perfect. So thank you for all your help.

April 23, 2026
Unprompted review
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Reply from Moy Furniture Centre

Good morning Catriona,

Thanks for leaving your lovely message! Glad we got you sorted on your Tempur Bed! Thanks for shopping with us! MFC

Rated 5 out of 5 stars

From we arrived at moy furniture centre…

From we arrived at moy furniture centre we were so well looked after, I explained I was on a tight time frame to get furniture and I was pleasantly surprised at the great selection we had to choose from - great selection of colours and textures - highly recommend- delivery was great we had nothing to do even the cushions were fluffed 😀😀

April 25, 2026
Unprompted review
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Reply from Moy Furniture Centre

Hi Olivia,

Thank you for taking the time to leave this lovely review. So happy you liked our furniture and that we got you sorted out! Have a great day Olivia! MFC

Rated 1 out of 5 stars

Stay clear

Stay clear. Worst company i have ever dealt with. Poor Quality furniture. Nothing but problems. I couldn't be bothered going back to them again.
Save yourself a whole lot of headaches.

April 24, 2026
Unprompted review
Moy Furniture Centre logo

Reply from Moy Furniture Centre

Good morning Orla,

Thank you for your feedback. We are aware there was an issue with your furniture. Our service team dealt with your problem and I am sorry you are not happy with the overall service! MFC

Rated 5 out of 5 stars

On my visit to the shop in Moy

On my visit to the shop in Moy, I was greeted by Marty, one of the sales team. I was enquiring about swivel chairs and TV units. The showroom has a massive variety of both traditional and contemporary furniture. Marty was extremely helpful and in no way pushy with sales. I had plenty of time to look around, ask prices, and gather information on the products.

I purchased a beautiful TV unit and will certainly go back to look at the chairs. I placed my order on Monday and it was delivered free of charge on Tuesday. Excellent service and a great shopping experience. I will definitely shop here again. Thanks, Marty.

April 18, 2026
Unprompted review
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Reply from Moy Furniture Centre

Hi Nula,

Thank you also for leaving this amazing review. We are so glad that we got you sorted out! MFC

Rated 5 out of 5 stars

The Moy experience

The store layout, the quality of products available, the choice and great customer service. In particular, Marty was very helpful and informative to help us make decisions and ultimately purchase a sofa with yourselves

April 11, 2026
Unprompted review
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Reply from Moy Furniture Centre

Hi Frances,

Thanks for your kind words. Marty so happy with your shout out! Have a great day! MFC

Rated 5 out of 5 stars

Can’t recommend enough!

Can’t say a bad thing about our experience with Moy Furniture. They gave us a great deal on our dining table and kept it at their warehouse whilst our dining chairs were on the way. They delivered it all together, very quickly and assembled it for us. Everyone I dealt with at Moy furniture has been extremely pleasant and helpful. Can’t recommend them enough.

April 19, 2026
Unprompted review
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Reply from Moy Furniture Centre

Hi Russell,

Thank you also for giving your lovely review. Thanks again for the business! MFC

Rated 5 out of 5 stars

Perfect service

Lovely staff and quality items. Delivery was well communicated and fast. Delivery men phoned half an hr away so no waiting in and delivered to room of choice and unboxed. Great service with a follow up phone call to check I was happy with everything.

April 16, 2026
Unprompted review
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Reply from Moy Furniture Centre

Hi Josephine,

Thanks for your lovely review.! MFC

Rated 4 out of 5 stars

Excellent Service

My beautiful chesterfield sofa was delivered within a good time frame by 2 supportive, friendly drivers that brought it carefully into our home

April 15, 2026
Unprompted review
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Reply from Moy Furniture Centre

Hi Lorraine,

Thanks for leaving your lovely review. Glad you found the drivers good! Thanks again for the business! MFC

Rated 5 out of 5 stars

friendly welcoming staff

friendly welcoming staff, great selection and staff were able to offer advice in styles and colours within our price range

March 28, 2026
Unprompted review
Moy Furniture Centre logo

Reply from Moy Furniture Centre

Hi Emma,

Thank you also for taking the time to leave this great review! MFC

Rated 5 out of 5 stars

I recently ordered a long bowl from MOY…

I recently ordered a long bowl from MOY Furniture and I couldn’t be more impressed with the experience. The service was truly second to none.
From the moment I placed the order, I received regular email updates at every stage, which made the whole process smooth and reassuring. The delivery itself was excellent, and the product arrived in perfect condition—clearly very high quality.
What really stood out was the level of care after delivery. A week later, they even gave me a courtesy call to check that I was happy with my purchase, which is something you don’t often see.
Overall, their customer service is outstanding (big thanks Stephen for doing a great job).It’s clear that Moy Furniture genuinely values its customers and takes pride in delivering a great experience. The shop sell lovely pieces of high end home accessories and they also do Klarna option online which makes easier to buy if you prefer to split the cost. I would absolutely buy from them again and highly recommend them.

April 16, 2026
Unprompted review
Moy Furniture Centre logo

Reply from Moy Furniture Centre

Good morning Inga! Thanks for taking the time to leave this amazing this review. I am so happy you like the quality of your bowl and you found the klarna finance option online easy to use! Have a great day! MFC

Rated 5 out of 5 stars

Great experience

Great experience, good communication and quick delivery to England.

March 7, 2026
Unprompted review
Moy Furniture Centre logo

Reply from Moy Furniture Centre

Hi James,

Thanks so much for the order you placed online! Have a great day! MFC

Rated 5 out of 5 stars

From the moment we arrived in Moy…

From the moment we arrived in Moy Furniture, the staff couldn't have been more helpful, especially Marty. He listened to what we were looking for, guided us around the different options and we left extremely happy with our purchase.

March 26, 2026
Unprompted review
Moy Furniture Centre logo

Reply from Moy Furniture Centre

Hi Sinead,
Thank you so much for your kind words. Glad Marty sorted you and you liked what we had to offer! Thanks again for purchasing us! MFC

Rated 5 out of 5 stars

Delighted with the service from Moy…

Delighted with the service from Moy Park and love my new table and chairs. They were so accommodating with supplying additional chairs until my order was in stock (which were also a high quality beautiful chairs) Delivery service was brilliant, I was updated when the delivery was and called before hand which was great. Honestly can't recommend mou furniture enough.

April 16, 2026
Unprompted review
Moy Furniture Centre logo

Reply from Moy Furniture Centre

Hi Aisling,

Thank you also for leaving this lovely review. Glad we got you sorted out and sure you meant Moy Furniture Centre not Moy Park LOL! Have a great day!MFC

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