Moy Furniture Centre Reviews 

357
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 213 reviews, reviewers overwhelmingly had a great experience with this company. Shoppers frequently highlight the exceptionally friendly, approachable, and knowledgeable staff members who provide expert guidance through the spacious showroom without ever making customers feel pressured to buy. People also love the extensive selection of top-notch furniture, noting that orders usually arrive promptly with great care and attention taken during home assembly and packaging removal. Some reviewers were not happy with occasional delivery delays that significantly extended wait times well beyond what was originally promised during purchase. A few consumers also mentioned encountering frustrating problems with damaged items or receiving incorrect pieces that required extra time and effort to fully resolve.

What people talk about most

Product

People report positive experiences with product, highlighting that items such as tables, sofas, and diffusers... See more

Staff

Reviewers highlight positive aspects of staff, praising their helpful, friendly, and professional demeanor... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting the speed and convenience... See more

Service

Customers had positive experiences with service, consistently praising the first-class support both in-store... See more

Quality

Clients share positive opinions on quality, consistently highlighting the fantastic standards and beautiful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Found the bedroom furniture I was looking for online at Moy Furniture Centre at the best price I could find. From the time of ordering until delivery Moy Furniture kept in touch with updates on order.... See more

Company replied

Rated 5 out of 5 stars

Went online and ordered the Calgary marble dining table, customer service was first class. Staff kept me informed about stock and delivery. Quick, efficient delivery. The 2 delivery men were amazing,... See more

Company replied

Rated 5 out of 5 stars

I purchased a media stand and sideboard from Moy furniture. The pieces were delivered on the specified date and the driver phoned in advance to confirm arrival. They carefully unpacked the furniture... See more

Rated 5 out of 5 stars

I’ve been a customer of Moy Furniture Centre for many years and have always received first class service. I love my new sideboard, it was delivered on time by 2 pleasant delivery men. Will definitely... See more

Company replied


Company details

  1. Furniture Store
  2. Bed Shop
  3. Bedroom Furniture Store
  4. Furniture Accessories
  5. Furniture Accessories Supplier
  6. Mattress Store

Written by the company

Moy Furniture Centre is a family run business offering a large range of quality beds and mattresses, dining and occassional furniture,


Contact info

4.9

Excellent

TrustScore 5 out of 5

357 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(357)

207 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Moy Furniture were fantastic from first…

Moy Furniture were fantastic from first contact. Stephen was very helpful and was able to answer all my questions about the bed we were purchasing. Online purchase was straight forward and we received a quick follow up call to let us know when to expect delivery. On delivery the staff were polite, helpful and friendly and quickly put the bed together for us - it looks great and we are delighted with our purchase - could not recommend Moy Furniture enough

April 13, 2026
Unprompted review
Moy Furniture Centre logo

Reply from Moy Furniture Centre

Good morning Ciara,

Thanks for purchasing from us and finding our online website easy to use. Our drivers are so happy with your kind words. Look forward to seeing you back up instore! MFC

Rated 5 out of 5 stars

Excellent friendly store.

Service was excellent from the minute I walked in the door, Eileen & Rebecca where a great help. Fantastic store, everyone is so friendly & helpful. delivery was good the two guys that delivered where very friendly. I have been shopping in moy furniture centre for year's.

February 16, 2026
Unprompted review
Moy Furniture Centre logo

Reply from Moy Furniture Centre

Hi Donna,

Thank you so much for your continued support. Again, thank you for mentioning are drivers. Sales staff so happy also. Look forward to seeing you back up instore! MFC

Rated 5 out of 5 stars

Natuzzi

Well stocked furniture store and helpful friendly staff.
Eileen was wonderful with sales, didn’t feel pressured to buy at any stage.
A very competitive price was agreed for a Natuzzi leather sofa and matching chairs!
Many thanks once again!!

April 11, 2026
Unprompted review
Moy Furniture Centre logo

Reply from Moy Furniture Centre

Hi,

Thank you for your lovely comments about our store. I am so happy you bought one of our Natuzzi sofas and we got you sorted on a good price! Have a great day! MFC

Rated 5 out of 5 stars

Top Quality Customer Service

From when we entered the store until the furniture was delivered Stephen and his team could not of been more helpful. From guiding us in the right direction with regards to what would go well in our home, to organizing a delivery time that worked around our busy schedule.
The range and selection of stock that they had available for us to choose from was magnificent.
We will definitely be back again the next time and furnishings for our home.

April 11, 2026
Unprompted review
Moy Furniture Centre logo

Reply from Moy Furniture Centre

Hi Kevin,

Thank you for taking the time to leave this amazing review. It is so nice to hear your kind words. It is very much appreciated! Thanks for shopping with us and have a great day! MFC

Rated 5 out of 5 stars

10/10 first class all round

Excellent customer service & a beautiful selection of stock. We have kitted out our new build at Moy Furniture Centre - flooring, sofa, table, chairs & stools. I’ve been in and out of the shop numerous times and the staff couldn’t have been more helpful every single time. Would definitely recommend to anyone!

April 14, 2026
Unprompted review
Moy Furniture Centre logo

Reply from Moy Furniture Centre

Hi Hannah,

Thanks for trusting us with kitting out your new beautiful home. We are so proud to be on this journey with you. Look forward to seeing back up instore! MFC

Rated 5 out of 5 stars

Website

I recently ordered some Senses products through the Moy Furniture Centres website and had a great experience. The site was very simple to use, making the whole process quick and hassle-free. Delivery was also fast, which was a big plus. Overall, a smooth and efficient service, I’d definitely order from them again!

April 14, 2026
Unprompted review
Moy Furniture Centre logo

Reply from Moy Furniture Centre

Hi Ellen,

Thanks for using our online website! So glad you found the site simple to use and the delivery was fast! enjoy your senses! Have a great! MFC

Rated 5 out of 5 stars

Friendly professional staff and exceptional furniture range

Always greeted with friendly faces and professional staff. Range of furniture is exceptional….really high quality stand out pieces across the store. I fell in love with the Italian Franco ferri sofa range and had been in on several visits with John to check sizes and colours. We finally made our decision with the help of Marty who was really helpful and informative of everything we needed to know. Can’t wait for our sofas arrival.

April 14, 2026
Unprompted review
Moy Furniture Centre logo

Reply from Moy Furniture Centre

Hi Jackie,

Thank you for leaving this lovely review. Glad you liked one our Italian brands. Glad the guys sorted you out on this. Have a great day Jackie! MFC

Rated 5 out of 5 stars

Great experience in store

Great experience in store. Marty was very informative and helpful. Would recommend highly.

March 16, 2026
Unprompted review
Moy Furniture Centre logo

Reply from Moy Furniture Centre

Hi Aine,

Thank you for leaving these kind words. I will pass onto Marty! MFC

Rated 5 out of 5 stars

Bedframe and Mattress at Moy Furniture Centre

We visited the Moy Furniture Centre shortly after buying our first home together. From the moment we arrived, the staff were friendly and welcoming.
They helped us find a king-size mattress and bed frame that suited our budget, and we were able to personalise the colour and material of the bed frame.
Our bed arrived a week earlier than expected, and we really appreciated the phone call updates keeping us informed. The delivery team were friendly, professional, and took great care bringing everything in. The bed and mattress are of such good quality and so comfortable! We would definitely recommend Moy Furniture Centre and will happily shop here again in the future. Thank you so much!

Roisin & Brandon

February 21, 2026
Unprompted review
Moy Furniture Centre logo

Reply from Moy Furniture Centre

Hi Roisin,

Thanks so much for leaving this amazing review. Thanks for mentioning the delivery team. They love to hear nice comments. Thanks again for the business and have a great day! MFC

Rated 5 out of 5 stars

Our family have been going to the Moy…

Our family have been going to the Moy Furniture Centre for years now, they will not be beat on the quality and service instore. Our Furniture has lasted us all a lifetime! Marty was brilliant to deal with!

March 31, 2026
Unprompted review
Moy Furniture Centre logo

Reply from Moy Furniture Centre

Hi Aideen,

thank you for your lovely comment and amazing support. I will pass on your kind words to Marty! Happy Easter! MFC

Rated 1 out of 5 stars

Terrible

Terrible.
Bought a table last year, took weeks longer to come than what I was originally promised. After having table a few weeks, not yet even used, gaps in oak wood started to show, it looks dreadful as the wood was stained you can see huge unstained gaps. Got in touch to complain and never have I received any contact back. Had planned on buying other pieces for my house but have not returned and won’t be. After I had ordered table another shop told me they stoped selling this brand as poor quality but Moy still sells and seems to let you think they are the only people to be able to get brand but in fact others don’t want to sell. Disappointed and would definitely avoid!

May 4, 2025
Unprompted review
Moy Furniture Centre logo

Reply from Moy Furniture Centre

Hi Claire,

We are so sorry to hear that you encountered this problem. However, after an extensive search we cannot find any record of you in our system. Is Potter possibly your maiden name? Please contact store on 02887784600 so we can rectify this problem!

Rated 5 out of 5 stars

I had a great experience

I had a great experience. The customer service was excellent from start to finish—staff were friendly, attentive, and always willing to help without being pushy. They took the time to answer all my questions and made sure I found exactly what I was looking for.

The quality of the furniture is impressive, and the whole process felt smooth and stress-free. It’s clear they genuinely care about their customers and take pride in what they do. I would definitely recommend this place to anyone looking for good furniture and outstanding service.

March 22, 2026
Unprompted review
Moy Furniture Centre logo

Reply from Moy Furniture Centre

Good morning Lisa,

Thank you for taken the time to leave this amazing review. We are so happy you liked our store and the customer service. We will get your order out to you asap! Have a great day! MFC

Rated 5 out of 5 stars

We'd been around literally a dozen…

We'd been around literally a dozen furniture stores, in search of a new suite of furniture, including 2 x armchairs and 1 large sofa.

Moy Furniture Centre is head and shoulders above everywhere we'd been! We found at least 3 different options that we really loved, and the quality was also a couple of levels above the competition.

The staff were really friendly, knowledgeable and didn't pressure us into making our decision, plus we also got a great deal on our furniture.

Would definitely recommend Moy Furniture Centre to anyone.

Geoff & Yvonne.

January 3, 2026
Unprompted review
Moy Furniture Centre logo

Reply from Moy Furniture Centre

Hi Geoff & Yvonne,

Thank you very much for choosing us to buy your sofas and 2x armchairs. Thanks for mentioning our staff and again thanks for buying from us! MFC

Rated 5 out of 5 stars

Excellent customer service

This was our first time visiting the Moy Furniture showroom, and we were very impressed by how beautiful, bright and airy it was. The quality of the furniture is exceptional, we bought 2 ex display sofas, as we needed some furniture quickly, and received a huge discount for doing so, we were so pleased to have them delivered to us in a few days. Communication regarding the free delivery, was the best I have come across in a long time, and the 2 delivery guys were very polite and efficient. The sofas were delivered right into the room and unpackaged for us.

Brilliant shop, and I would highly recommend it if you are looking for top quality furniture and service.

March 23, 2026
Unprompted review
Moy Furniture Centre logo

Reply from Moy Furniture Centre

Hi,

Thank you so much for taken the time to leave this amazing review. Thanks very much for mentioning our delivery men. They really appreciated! We look forward to seeing you back up in the near future! MFC

Rated 5 out of 5 stars

Great quality products and services

Great quality products and services. Customer service second to none. Can't recommend enough

March 26, 2026
Unprompted review
Moy Furniture Centre logo

Reply from Moy Furniture Centre

Hi Fiona,

Thank you very much for your lovely comment. I am glad you liked our products and service! Have a great day! MFC

Rated 5 out of 5 stars

A fantastic experience from start to…

A fantastic experience from start to finish. The team were extremely helpful and made me feel completely at ease when choosing my sofa and carpets—their expertise is truly unmatched. Kerry Anne, John, and the whole team made me feel like nothing was ever a problem. I’ll definitely be shopping here again in the future!

March 20, 2026
Unprompted review
Moy Furniture Centre logo

Reply from Moy Furniture Centre

Good morning Heather,

Thank you for leaving this lovely comment. Glad the team sorted you out with your sofa & carpet. Thanks again for the business and have a great day! MFC

Rated 5 out of 5 stars

Brilliant Service and great quality items

My beautiful dining table and chairs were delivered yesterday by two incredibly helpful and efficient gentlemen. The dining table and chairs look fantastic, really great quality. Would 100% recommend. We received really great service in store and we will certainly be back. Thanks again Moy furniture 😊

March 27, 2026
Unprompted review
Moy Furniture Centre logo

Reply from Moy Furniture Centre

Hi Emily,

Thank you for taken the time to write this lovely review. Glad you liked our delivery guys. Look forward to seeing you again instore Emily! MFC

Rated 5 out of 5 stars

A great service - wherever you live!

Thanks to Stephen and Siobhan at Moy Furniture for sourcing & delivering my wonderful sofa. I live in the Midlands and it was no problem using Moy Furniture in Northern Ireland. The whole process worked perfectly and they were the cheapest!!

March 26, 2026
Unprompted review
Moy Furniture Centre logo

Reply from Moy Furniture Centre

Good morning Paul,

Thanks for leaving this amazing review. Glad that we got you sorted. We deliver all over England, Scotland, Ireland and Wales free of Charge. Thanks again for buying from us and have a great weekend! MFC

Rated 5 out of 5 stars

Excellent service from start to finish!

Well organised delivery of a beautiful sideboard. We ordered online and promptly had a phonecall for Moy Furniture to arrange delivery. We got a call shortly before delivery and the 2 delivery men set up our new sideboard.

March 25, 2026
Unprompted review
Moy Furniture Centre logo

Reply from Moy Furniture Centre

Hi,

Thanks for using our online website. Thanks for buying the sideboard from us and thanks for the business ! MFC

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look