Started using these pre cured nails after retirement as more economical than having my nails done at beauticians. Although my nails are more brittle now on removal, they have grown to a nice length. I... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I love MoYou’s new non UV gel nail strips, they are pretty easy to apply, they do take a bit more time than it says, but still much easier than doing a normal gel manicure. And they lasted really well... See more
Company replied
I love, love, love MoYou gel strips. I used to spend a fortune on getting my nails done but since I’ve discovered MoYou, no more! I was never any good at doing my own nails, they always looked like... See more
Company replied
A set of semi cured nails I purchased were not their usual thickness which meant they didn’t stick to my nails as they were too rigid. The customer service team could not have been more helpful and so... See more
Company replied
Company details
Written by the company
GEL STRIPS💅 Last For 2 WEEKS With no Nail Damage👌 Vegan & Cruelty Free🐼 Free UK Shipping✈️ New Release EVERY Friday! Use #moyoulondon to be featured 👀
Contact info
Unit 4-5 Brightwell Barns Waldringfield Road Brightwell, IP10 0BJ, Suffolk, United Kingdom
- +44 7562 788087
- info@moyoumarketing.com
- moyou.co.uk
4.4
Excellent
377 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Fantastic products and easy to use.
Fantastic products and easy to use.
July 18, 2025
Unprompted review
Reply from MOYOU
Hi there,
Thank you so much for your kind words! We're thrilled to hear that you find our products fantastic and easy to use. If you have any questions or need further assistance, feel free to let us know. We're here to help you on your nail art journey!
Warm regards,
Julie
Reply from MOYOU
Hello Julie,
Thank you so much for your feedback! We're thrilled to hear that you love the Pro Glow lamp. It's great to know that it exceeded your expectations. If you have any more thoughts or need further assistance, feel free to let us know. Happy nail art!
Warm regards,
Julie
Do not use the powder
Do not use the powder
Order 272807
Do not use the powder. After three days it chopped away in few places on each nail making my life miserable as they’ve caught in everything! I tried to relive them but the rest of them stuck like glue! When I eventually removed them, entire top layer of my nails came off with it. I contacted them immediately to ask for a return - after sending emails and submitting a form over a week ago - no response! I’ve been ordering gel strips for a long time and loved them but with that customer service I’m not sure I will ever again…
July 25, 2025
Unprompted review
Reply from MOYOU
Hello Alex,
We regret to learn about your experience with our product and the challenges encountered with our customer service. We are committed to maintaining high standards of product quality and customer satisfaction, and it is concerning to hear that we did not meet your expectations on this occasion. Please be assured that we are actively working to communicate with you and resolve your concerns.
Thank you for your patience and understanding.
Best regards,
Julie
Gel nail wraps
Gel nail wraps. I get so many people asking about my nails. Really effective and easy to apply. Nail wraps stretch to fit your nail. Doesn’t damage your actual nail. I replace with a new set every time.
July 25, 2025
Unprompted review
Reply from MOYOU
Hello there,
That's wonderful to hear! Gel nail wraps are indeed a convenient and stylish way to achieve professional-looking nail art at home. They are designed to be gentle on your natural nails, especially when removed correctly, and offer a wide range of designs to suit any occasion.
If you have any questions or need tips on application or removal, feel free to ask!
Warm regards,
Julie
Love these gel nails
Love these gel nails, so easy to use, lasted nearly three weeks, only had to take off because of regrowth ! Also they protect my nails, even with a split on the side of my thumb nail , so happy with them, easy to remove, my nails have never looked so good !!!!
July 24, 2025
Unprompted review
Reply from MOYOU
Hello Gill,
Thank you for sharing your positive experience with our gel nail strips! We're thrilled to hear that you found them easy to use and long-lasting, and that they helped protect your nails. It's great to know that they were easy to remove and left your nails looking fantastic. If you have any more feedback or need assistance, feel free to let us know.
Enjoy your beautiful nails!
Best regards,
Julie
The strips are amazing
The strips are amazing, I can’t recommend them enough. My 3* comes from the lack of customer service. It seems like they only reply to reviews instead of emails. I have them in subscription for 4 packs in which you’re supposed to get free delivery, I have been charged for delivey. Also had no notification to say more strips were being sent out therefore I couldn’t change the strips, therefore the ones i had previously were sent out. Emailed to ask cancel the order as there is no phone number. No one even replied to the email. Currently in the process to send them back and would like a refund for original postage as that should have been included in subscription. Obviously I’ve cancelled the subscription now because the whole process is poorly constructed I feel. Like I said the strips are very good and lasted me 2 weeks probably would have lasted 3 weeks on most but a couple started to lift.
July 20, 2025
Unprompted review
Reply from MOYOU
Hello Danica,
I'm truly sorry to hear about your experience with our customer service and the issues with your subscription. I understand how frustrating it must be to deal with unexpected charges and lack of communication. We strive to provide the best service possible, and it's disappointing to hear that we fell short in your case.
I checked in our system via your email address about your queries but we did not see any communication. I'll be sending you an email or message, so please check your spam/junk folder. If you have any further questions or need additional assistance, feel free to reach out. We're here to help and ensure you have a positive experience with us. Thank you for your patience and understanding.
Best regards,
Julie
Terrible company
Terrible company. Ordered over 2 weeks ago and still awaiting delivery. No customer service. No one replying to emails or customer support requests.
July 10, 2025
Unprompted review
Reply from MOYOU
Hello there,
I sincerely apologize for the inconvenience you have experienced. I understand how frustrating it can be when things don't go as planned. We are currently addressing the issue with our email system to ensure that all communications are promptly delivered to our customers.
Please feel free to reach out if you have any further questions or need additional assistance. We are here to help and will make sure to follow up with you as soon as possible. Thank you for your patience and understanding.
Best regards,
Julie
I have nails again !!
Having paid salon prices for a year to have biab nails, it came to a point that they were so brittle and fragile I stopped, but still my nails were so weak.
I saw the advert for moyou’s semi cured gels and thought I’ve got nothing to lose.
It was an absolute game changer for me, after the first set which were on 3 weeks I had nail growth no chips or splits. Since then I have to remove them because my nails are to long, they have never chipped or broken. I must be on my 4 or 5 set and never been happier. There is so much choice, please keep up the great work.
July 8, 2025
Unprompted review
Reply from MOYOU
Hello there,
Thank you so much for sharing your wonderful experience with MoYou London's semi-cured gel nail strips! We're thrilled to hear that they have been a game changer for you and have helped improve the condition of your nails. It's great to know that you've enjoyed the variety and durability of our products. We truly appreciate your kind words and support. If you have any questions or need further assistance, feel free to reach out.
Keep enjoying your beautiful nails!
Best regards,
Julie
Oh my goodness
Oh my goodness! I was sceptical, in honesty I didn’t think the strips would last a day- but I was so wrong! They were straight forward to apply- online & printed instructions are super clear- and they lasted 2 weeks with no touch ups or repairs needed, I got complements throughout! The best bit: when removing I followed the instructions properly and there is ZERO damage! In fact, my nails are stronger than when I put the strips on! No rough, peeled surface or damaged tops- and they’ve grown well while the strips were on. I’m leaving them for a couple of days to breathe as advised on the website, but can not wait to wear the next set!
July 5, 2025
Unprompted review
Reply from MOYOU
Hello Rebecca,
Thank you so much for sharing your experience! It's wonderful to hear that you found the gel strips easy to apply and that they lasted so well. We're thrilled that you received compliments and that your nails remained strong and healthy after removal. Taking a break to let your nails breathe is a great idea, and we're excited for you to try your next set. If you have any questions or need further assistance, feel free to reach out.
Enjoy your nail art journey!
Best regards,
Julie
Great range of designs and product
Great range of designs and product, all gel strips are vegan and cruelty free, good quality and prices
June 24, 2025
Reply from MOYOU
Hi there,
Thank you for your kind words! We're thrilled to hear that you appreciate our range of designs and products. Our gel strips are indeed vegan and cruelty-free, ensuring both quality and ethical standards.
If you have any questions or need further assistance, feel free to let us know!
Warm regards,
Julie
Easy to apply
Easy to apply, easy to remove. Beautiful colours, would definitely recommend
June 24, 2025
Reply from MOYOU
Hello Kristina,
Thank you for sharing your positive experience with our gel nail strips! We're thrilled to hear that you found them easy to apply and remove, and that you enjoyed the beautiful colors. If you have any more feedback or need assistance, feel free to let us know.
We appreciate your recommendation!
Warm regards,
Julie
Love love love their gel strips!!
Love love love their gel strips!!
On my third set - each lasted over two weeks. Even after a holiday involving lots of swimming I had no chips! Highly recommend!
June 10, 2025
Unprompted review
Reply from MOYOU
Hello there,
Thank you for sharing your positive experience with our gel strips! We're thrilled to hear that they've lasted so well for you, even through swimming on holiday. Your recommendation means a lot to us! If you have any questions or need further assistance, feel free to ask.
Enjoy your beautiful nails!
Warm regards,
Julie
Value for money and fast delivery.
Value for money and fast delivery.
After years of using BIIAB at a salon I switched due to my nails being paper thin and sooo weak!
Tried the stick on nails for MoYou which were great and lasted well but my favourite has to be the stickers. Easy to put on and hard wearing.
I won't be going back to the salon - these are cheaper too - winner winner
June 15, 2025
Unprompted review
Reply from MOYOU
Hello there,
Thank you for sharing your experience! It's wonderful to hear that you've found value in our MoYou gel nail strips and that they have been a great alternative to salon visits. The ease of application and durability are definitely some of the highlights of our products. We're glad to know that you're enjoying the convenience and cost-effectiveness.
If you have any more feedback or need assistance, feel free to reach out. Enjoy your beautiful nails!
Warm regards,
Julie
Do not use the powder
Order 272807
Do not use the powder. After three days it chopped away in few places on each nail making my life miserable as they’ve caught in everything! I tried to relive them but the rest of them stuck like glue! When I eventually removed them, entire top layer of my nails came off with it. I contacted them immediately to ask for a return - after sending emails and submitting a form over a week ago - no response! I’ve been ordering gel strips for a long time and loved them but with that customer service I’m not sure I will ever again…
June 22, 2025
Unprompted review
Reply from MOYOU
Hello Alex,
I'm really sorry to hear about your experience. It must be incredibly frustrating to deal with such issues, especially when you've been a loyal customer. We truly value your continued support and want to ensure that your concerns are addressed promptly. Your satisfaction is important to us, and we are committed to resolving this matter to your satisfaction. Could you please let me know your email address associated with your order? We're here to help and make your experience with us a positive one.
Warm regards,
Julie
NOT cruelty-free
I’ve been using MoYou London gel strips for a couple of years, but just found out that MoYou Marketing Ltd (the company behind the brand) tests on animals and isn’t cruelty-free. It’s incredibly disappointing. I won’t be purchasing from them again unless they commit to going cruelty-free.
June 21, 2025
Unprompted review
Reply from MOYOU
Hello,
I understand your concern. It's important to align your purchases with your values. However, I would like to assure you that all of our products are not tested on animals. We are committed to providing products that are both ethical and high-quality, ensuring that you can enjoy your purchases with peace of mind.
In addition, MoYou London Gel Nail Strips are vegan, toxin-free, cruelty-free, odor-free, and free from glue and resin. If you have any further questions or need more information, please feel free to reach out.
Kind regards,
Julie
Waste of money
Would do zero if I could, nails fall off straight away!!! Rubbish
June 10, 2025
Unprompted review
Reply from MOYOU
Hello,
I'm really sorry to hear about your experience with our products. We strive to ensure the highest quality, and it's disappointing to hear that this was not your experience. We are committed to resolving any issues you may have encountered and are here to provide the support you need. Please feel free to reach out to us at any time through email, chat, or social media, and we will be more than happy to assist you further. Your satisfaction is important to us, and we are eager to help in any way we can.
Best regards,
Julie
I thought I'd give these a try.
I thought I'd give these a try as I had severely damaged my own nails from gel nails, it had been nearly a year from taking them off and leaving them alone for them to get nearly back to normal, I saw the advert for these and I bought some, I've worn them for a week or so and took them off, my nails have grown and no damage! I love them, they stay on and I'm so pleased, I won't be going back to gel nails, I'll stick with these, I was also impressed with delivery, came within 2 days, thanks guys!
May 21, 2025
Unprompted review
Reply from MOYOU
Hello Kerrie,
Thank you for sharing your positive experience with our gel nail strips! We're thrilled to hear that they worked well for you and that you're pleased with the results. It's great to know that they stayed on without causing any damage to your nails. We're also glad that you were satisfied with the delivery time. If you have any questions or need further assistance, feel free to reach out.
Enjoy your beautiful nails!
Warm regards,
Julie
Excellent choice of colours & last 3 weeks
Excellent choice of colours and patterns. Gels fit my nail shape and nail cuticle size well. Last for 3 weeks for me and easy to apply. Always get compliments on my nails and have been with moyou for years. The “made to measure” from other brands were so disappointing so I tried them once and never will leave moyou now. Have found French the most difficult so don’t get those when you first start.
June 13, 2025
Unprompted review
Reply from MOYOU
Hello Hannah,
Thank you for your wonderful feedback! We're delighted to hear that you enjoy our wide selection of colors and patterns and that the gel strips fit your nails perfectly. It's fantastic that they last for 3 weeks and are easy to apply, earning you compliments along the way. We appreciate your loyalty to MoYou London and understand your experience with other brands. Your tip about starting with simpler designs is valuable, and we're glad you've found what works best for you. If you ever need assistance or have any questions, feel free to reach out.
Enjoy your nail art journey!
Warm regards,
Julie
⭐️⭐️⭐️⭐️⭐️
Have been using MoYou's Gel strips for over a year now. They have been the only thing (besides expensive acrylics) that have stopped me biting my nails & I now have my own long nails that I've always dreamed of! The gel strips are super easy to apply and last 2-3 weeks and there are loads of lovely designs to choose from. Highly recommend!
June 12, 2025
Unprompted review
Reply from MOYOU
Hello Samantha,
Thank you so much for sharing your experience! It's wonderful to hear that MoYou's Gel Strips have helped you achieve the long nails you've always wanted and have been a great alternative to expensive acrylics. We're thrilled that you find them easy to apply and that they last up to 3 weeks. Your recommendation and feedback on the variety of designs are greatly appreciated. If you have any questions or need further assistance, please don't hesitate to reach out.
Enjoy your beautiful nails!
Warm regards,
Julie
Fast Delivery and Great Product
Fast delivery and great product. Very easy to use and good quality. Press on nails are excellent and stay on well if used properly. Will bet a second wear out of them too so good value for money when compared to a professional manicure.
May 30, 2025
Unprompted review
Reply from MOYOU
Hello Dawn,
Thank you for sharing your positive experience! We're delighted to hear that you found the delivery fast and the product easy to use and of good quality. It's great to know that the press-on nails are providing excellent value and lasting well for you. If you have any questions or need further assistance, feel free to reach out.
Enjoy your nails!
Warm regards,
Julie
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