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Rated 5 out of 5 stars

We have been receiving the services from MPHG for years now and we are happy loyal customer of theirs. Really knowledgeable and experience, always tidy and do the good work. Would full-heartedly recom... See more

Rated 5 out of 5 stars

John goes beyond the call of duty to be helpful and his knowledge is comprehensive. His prices are also very reasonable. I highly recommend him.

Rated 5 out of 5 stars

The engineer of MPHG was the first person that really got to the bottom of our problem and made progress solving it. It concerned a part of our house where the underfloor heating never worked since w... See more

Rated 5 out of 5 stars

Recommended by neighbours. Very professional and friendly and made us aware of how the combi boiler actually works and the best settings to keep it on for economy and productivity. John also set up ou... See more

Company replied

Company details

  1. Heating Contractor

Written by the company

Specialist in installation and servicing of wet underfloor heating systems and their associated control systems. Servicing of gas boilers and unvented cylinders. Balancing of heating systems. Thermal surveys of property with the view of saving energy.


Contact info

4.9

Excellent

TrustScore 5 out of 5

99 reviews

5-star
4-star
3-star
2-star
1-star

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good, reliable and trustworthy.

Friendly, very good, reliable and trustworthy. I would definitely recommend MPHG they are very experienced and knowledgeable and work to a high standard.
(Kevin W)

January 6, 2025
Unprompted review
MPHG Limited logo

Reply from MPHG Limited

Thank you so much for your 5 star review, pleased you were happy with the work we did. Hope we can help you again in the future.

Rated 5 out of 5 stars

Highly recommend MPHG

John was puntual, knowledgable and helpful. I would highky recommend him.

January 27, 2025
Unprompted review
MPHG Limited logo

Reply from MPHG Limited

Thank you so much for the 5 star review! Glad we helped and were on time! Best wishes

Rated 5 out of 5 stars

Always on time and with great customer…

Always on time and with great customer service.
Never a problem and happy to provide guidance where required.

January 15, 2025
Unprompted review
MPHG Limited logo

Reply from MPHG Limited

Thanks for your 5 star review. We really appreciate the excellent feedback and glad we could help.

Rated 5 out of 5 stars

Very knowledgeable

Very knowledgeable, pleasant and able to fix our problems easily.

December 9, 2024
Unprompted review
MPHG Limited logo

Reply from MPHG Limited

Thank you for the 5 star review Carey, and glad we were able to help!

Rated 5 out of 5 stars

Underfloor heating repair

I recently had the pleasure of working with Engineer John. He conducted a thorough inspection of the underfloor heating and boiler piping system, carefully explaining every step of the process in clear and simple terms.

What stood out most was his attention to detail and commitment to ensuring the issue was resolved effectively. I am very pleased with his work ethic and service quality. Five stars all around!

December 3, 2024
Unprompted review
MPHG Limited logo

Reply from MPHG Limited

Thank you so much Keo for the 5 star review. We really appreciate it!

Rated 5 out of 5 stars

Prompt response

Prompt response, friendly and professional, job done, what more can you ask?

November 19, 2024
Unprompted review
MPHG Limited logo

Reply from MPHG Limited

Thank you so much for your 5 star review, glad we could help!

Rated 5 out of 5 stars

Excellent friendly service

Excellent friendly service. Arrived at time agreed. Would never use anyone else to service my boiler.

November 12, 2024
Unprompted review
MPHG Limited logo

Reply from MPHG Limited

Thank you very much for your feedback - glad we could help!

Rated 5 out of 5 stars

After spending thousands of pounds with…

After spending thousands of pounds with multiple other companies to fix our underfloor heating, John managed to do so. He was polite, on time and ensured everything worked before leaving. I would reccommend him to sort out anyones underfloor heating issues.

November 5, 2024
Unprompted review
MPHG Limited logo

Reply from MPHG Limited

Thank you so much for the 5 star review. Glad you were pleased with the outcome!

Rated 5 out of 5 stars

John identified and fixed the problem…

John identified and fixed the problem with our boiler within minutes and also provided loads of advice about some other issues with our CH/HW system. Thoroughly nice chap too!

November 5, 2024
Unprompted review
MPHG Limited logo

Reply from MPHG Limited

Thank you for your 5 star review. Lovely comments.

Rated 5 out of 5 stars

Excellent service

John is very thorough and i am much more confident that my underfloor heating and boiler are working more effectively post his visit than i was previously where i had an annual visit with a service subscription from one of the bigger players. Thanks John

May 28, 2024
Unprompted review
MPHG Limited logo

Reply from MPHG Limited

Hi Richard, thank you for your 5 star review. Glad we could help and we look forward to helping you again in the future.
Kind regards MPHG

Rated 5 out of 5 stars

Great man with great work ethics

John is experienced person with great workmanship, so polite and happy to explain in detail. The Job he completed wasn’t straightforward but his passion for work, patience and endurance brought the ultimate outcome, the success, thank you John.

May 22, 2024
Unprompted review
MPHG Limited logo

Reply from MPHG Limited

Thank you Mr Prothasis for taking the time to leave us a review. We are glad that we finally got there and resolved your issue for you!
Kind regards
MPHG

Rated 5 out of 5 stars

John and MPHG are professional

John and MPHG are professional, courteous and know their stuff when it comes to boilers, plumbing and heat efficiency. I cannot recommend them enough.

May 17, 2024
Unprompted review
MPHG Limited logo

Reply from MPHG Limited

Hi Kim,
Thank you for taking the time to leave us a review. We are glad to be of service and look forward to working with you again.
Kind regards
MPHG

Rated 5 out of 5 stars

Excellent plumber

Efficient, helpful. Would certainly recommend.

April 22, 2024
Unprompted review
MPHG Limited logo

Reply from MPHG Limited

Thank you for taking the time to leave us such a lovely review. We are glad we could be of service!
Kind regards
MPHG

Rated 5 out of 5 stars

Professional and knowledgeable service

Professional and knowledgeable service.
Identified the part that needed replacing which is what I suspected was the issue with our underfloor heating system.
Changed part and everything was operational. Hot water flowing well again. Fair prices for labour and parts so no problem with recommending this company.

February 6, 2024
Unprompted review
MPHG Limited logo

Reply from MPHG Limited

Hi Simon,
Thank you for taking the time to leave us a review. We are glad that you were pleased with the work that we carried out for you and look forward to working with you again, should you need us.
Kind regards
MPHG

Rated 5 out of 5 stars

Great service from MPHG…

When our heating failed John from MPHG rearranged his work schedule and visited us within half a day. The problem was identified, parts obtained and fitted and we were back with heating before the end of the day. Great service, as ever, from MPHG

January 15, 2024
Unprompted review
MPHG Limited logo

Reply from MPHG Limited

Hi Colin,
Thank you so much for leaving such a lovely review. We were glad to be able to help and get your heating back up and running for you. We look forward to working with you again should you need us.
Kind regards
MPHG

Rated 5 out of 5 stars

Very fast emergency callout

John responded very quickly when our boiler broke and he diagnosed and fixed the problem very efficiently.

January 18, 2024
Unprompted review
MPHG Limited logo

Reply from MPHG Limited

Hi Rik,
Thank you for taking the time to leave us a review. We were glad to be able to diagnose the problem quickly for you. We would be pleased to help again in the future if you need us.
Kind regards
MPHG

Rated 5 out of 5 stars

Thoroughly Recommended

Prompt. Efficient. Professional. Expert.
Highly Recommend!

January 12, 2024
Unprompted review
MPHG Limited logo

Reply from MPHG Limited

Hi,
Thank you so much for leaving us such a lovely review. We are glad you are pleased with our service and that you would recommend us to others. We are here if you need us again!
Kind regards
MPHG

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