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Rated 5 out of 5 stars

We have been receiving the services from MPHG for years now and we are happy loyal customer of theirs. Really knowledgeable and experience, always tidy and do the good work. Would full-heartedly recom... See more

Rated 5 out of 5 stars

John goes beyond the call of duty to be helpful and his knowledge is comprehensive. His prices are also very reasonable. I highly recommend him.

Rated 5 out of 5 stars

The engineer of MPHG was the first person that really got to the bottom of our problem and made progress solving it. It concerned a part of our house where the underfloor heating never worked since w... See more

Rated 5 out of 5 stars

Recommended by neighbours. Very professional and friendly and made us aware of how the combi boiler actually works and the best settings to keep it on for economy and productivity. John also set up ou... See more

Company replied

Company details

  1. Heating Contractor

Written by the company

Specialist in installation and servicing of wet underfloor heating systems and their associated control systems. Servicing of gas boilers and unvented cylinders. Balancing of heating systems. Thermal surveys of property with the view of saving energy.


Contact info

4.9

Excellent

TrustScore 5 out of 5

99 reviews

5-star
4-star
3-star
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1-star

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Rated 5 out of 5 stars

Really professional service

Really professional service, went out of their way to phone the original suppliers of our underfloor heating from 12 years ago which now, understandably needs some parts upgrading, solved the problem and now is all fixed and working beautifully. Thanks very much. Would definitely recommend. (Also minor point but i really like the detailed invoices showing broken down costs so you know exactly what you’re paying for)

December 20, 2023
Unprompted review
MPHG Limited logo

Reply from MPHG Limited

Hi Alaine,
Thank you for taking the time to leave us such a lovely review. We were pleased to be able to resolve your underfloor heating issues for you and glad that it is all now working effectively. Thank you for the comment about the invoices too - we are glad that you found it helpful. Hopefully, you won't need us for some time to come but if you do, we'd be delighted to help you again.
Kind regards
MPHG

Rated 5 out of 5 stars

Fantastic

On time, thorough, fixed it and genuinely a lovely chap.

December 14, 2023
Unprompted review
MPHG Limited logo

Reply from MPHG Limited

Hi Keri,
Thank you for taking the time to leave us a review. We are so glad that you were pleased with our overall service and that your underfloor heating is now working satisfactorily. Thank you for booking your boiler service with us too and we look forward to seeing you in the New Year.
Kind regards
MPHG

Rated 5 out of 5 stars

First-rate, reliable underfloor heating and plumbing

John and his team offer first-rate, reliable service, including on complex underfloor heating replacement and repairs, backed by an efficient and responsive office team.

November 19, 2023
Unprompted review
MPHG Limited logo

Reply from MPHG Limited

Thank you Alan for leaving us such a positive review. We are glad we have been able to help to sort your underfloor heating issues and look forward to working with you again, should we be required.
Kind regards
MPHG

Rated 5 out of 5 stars

Excellent professional service received.

November 16, 2023
Unprompted review
MPHG Limited logo

Reply from MPHG Limited

Hi Danny,
Thank you for taking the time to leave us a review and for your prompt payment too. Happy to be of service and look forward to working with you again should the need arise.
Kind regards
MPHG

Rated 5 out of 5 stars

Prompt, professional and reasonably priced.

John messaged before his arrival and came promptly.He removed our old leaky kitchen taps and fitted our new ones. Good job done, trustworthy and professional.

November 6, 2023
Unprompted review
MPHG Limited logo

Reply from MPHG Limited

Hi Phil,
Thank you for taking the time to leave us a review. We are glad that you were pleased with our service and look forward to assisting again, should the need arise.
Kind regards
MPHG

Rated 5 out of 5 stars

VERY VERY HAPPY TO RECOMMEND THIS…

VERY VERY HAPPY TO RECOMMEND THIS COMPANY SOR ANY CENTRAL HEATING PROBLEMS. VERY FAST SERVICE BY AN EXTREMELY PLEASANT YOUNG MAN.

October 19, 2023
Unprompted review
MPHG Limited logo

Reply from MPHG Limited

Thank you very much for taking the time to leave us a review. We are really glad that you were happy with our service and would recommend us. We look forward to working with you again should you need us.
Kind regards
MPHG

Rated 5 out of 5 stars

Amazing service

Amazing service. The MPHG team has fixed the issue in the first attempt. Definitely will recommend him.

October 18, 2023
Unprompted review
MPHG Limited logo

Reply from MPHG Limited

Thank you Nargiza for leaving us such a lovely review. We are delighted that you were pleased with our service and that we were able to fix your underfloor heating issue for you. We look forward to working with you again, should the need arise.
Kind regards
MPHG

Rated 5 out of 5 stars

Professional and knowledgeable

John was professional and knowledgeable. He explained the problem clearly and kept me involved with the plan to rectify it. The company is responsive and easy to work with. I would not hesitate to work with them again.

October 10, 2023
Unprompted review
MPHG Limited logo

Reply from MPHG Limited

Hi Justin,
Thank you for taking the time to leave us a review and we are pleased that you were happy with the work we did for you and the overall service we provide. We'll see you soon for the follow up servicing work.
Kind regards
MPHG

Rated 5 out of 5 stars

Replacement of old radiator

Very helpful and knowledgeable workmanship

September 28, 2023
Unprompted review
MPHG Limited logo

Reply from MPHG Limited

Thank you Elizabeth for taking the time to leave us a review. We are glad that you were pleased with our service and look forward to working with you again.
Kind regards
MPHG

Rated 5 out of 5 stars

John arrived when promised

John arrived when promised, carried out service quickly and efficiently and left everything clean and tidy.

September 20, 2023
Unprompted review
MPHG Limited logo

Reply from MPHG Limited

Thank you Jeff for taking the time to leave us a review. We are glad that you were pleased with your service and look forward to working with you again in the future.
Kind regards
MPHG

Rated 5 out of 5 stars

MPHG were brilliant

MPHG were brilliant. They undertook a full survey of my underfloor heating system at main house and bungalow and installed parts as required. This was first service of UFH system for 10 years; not always easy to understand; and some parts hard to source but done. Their engineer was excellent. I would gladly recommend MPHG to others. They were also very good value.

September 21, 2023
Unprompted review
MPHG Limited logo

Reply from MPHG Limited

Hi Andrew,
Thank you for taking the time to leave us such a great review. We are glad that we were able to get your underfloor heating working properly again for you. We look forward to working with you again.
Kind regards
MPHG

Rated 5 out of 5 stars

Friendly and professional plumber

A neighbour recommended MPHG to us and now I know why. John is a very friendly and professional plumber who did a great job for us. Highly recommended.

June 21, 2023
Unprompted review
MPHG Limited logo

Reply from MPHG Limited

Thank you Nigel for taking the time to leave us a review. We are delighted that you were pleased with our service and look forward to working with you again, should the need arise in the future.
Kind regards
MPHG

Rated 5 out of 5 stars

John was polite

John was polite, explained what he was doing and thoroughly checked out everything.

June 22, 2023
Unprompted review
MPHG Limited logo

Reply from MPHG Limited

Thank you Michael for taking the time to leave us a review. We are glad that you were pleased with our service and look forward to working with you again, should the need arise in the future.
Kind regards
MPHG

Rated 5 out of 5 stars

Great service again

Great service again. Arrived promptly, completed all work (replacement radiator valves) efficiently and professionally, friendly and highly competent. Happy to recommend to others.

June 15, 2023
Unprompted review
MPHG Limited logo

Reply from MPHG Limited

Thank you so much for taking the time to complete a further review. We are delighted that you were pleased with our service and look forward to working with you again, should you need us.
Kind regards
MPHG

Rated 5 out of 5 stars

Excellent company…

Very pleased with the work carried out very professional and pleasing
I would definitely recommend this company to all my friends and anyone in need of underfloor heating expertise

June 8, 2023
Unprompted review
MPHG Limited logo

Reply from MPHG Limited

Thank you Graham for taking the time to complete a review. We are glad that you were pleased with our service and underfloor heating knowledge and look forward to working with you again, should you need us.
Kind regards
MPHG

Rated 5 out of 5 stars

5 star service from MPHG

I found MPHG after reading google reviews for underfloor heating. We just had extension done and our builder installed the underfloor heating but we needed someone expert to do the commissioning. I am so glad I found MPHG. John came to assess the job to give an estimate for commissioning the heating and fitting new gas hob in our new kitchen. I was pleased with his quote and went ahead. John accomodate us to the job in 2 visits so we can have gas hob working. He installed the gas hob and did the necessary gas pipe work and got that running.
Second visit he came to commison the heating. Did all necessary pipe work and got the U/F heating running. He then contact me to say he need to visit again to do the final checks. He fixed the little issue which was caused intially when the heating was installed.( not by him)
I would say all through this John was very calm and professional and he definitely know his trade. I am delighted we found him and would definitely will recommend MPHG to family and freinds.
Many thanks John really appreciated the great work done by you and you will be our go to man from now on.

Nirmal Virdi

May 23, 2023
Unprompted review
MPHG Limited logo

Reply from MPHG Limited

Hi Nirmal,
Thank you so much for taking the time to leave such a comprehensive and positive review. We are delighted that we were able to complete the work to your satisfaction and that you feel able to recommend us to family and friends. We look forward to working with you again.
Kind regards
MPHG

Rated 5 out of 5 stars

It's always a pleasure to have MPHG fix…

It's always a pleasure to have MPHG fix my plumbing

April 3, 2023
Unprompted review
MPHG Limited logo

Reply from MPHG Limited

Thank you for taking the time out to leave us a review and it is always a pleasure to fix your plumbing! Glad that we were able to get that sorted for you. We look forward to working with you again.
Kind regards
MPHG

Rated 5 out of 5 stars

Respectful

Experienced professional, with respect and care for my property.

Friendly and happy to help, and delivered quality work.

March 29, 2023
Unprompted review
MPHG Limited logo

Reply from MPHG Limited

Thank you Dennis for taking the time to leave us a review. We are glad that you had a positive experience and look forward to helping you again in the future should you need our services.
Kind regards
MPHG

Rated 5 out of 5 stars

Excellent service

The Heating Engineer, John, arrived on time and was very friendly. We discussed the problem and he set to work and solved it by fitting a new timer. He took care to explain to me how the new timer worked and will send me an instruction leaflet. He cleared up after the work and was very professional. Thank you.

March 14, 2023
Unprompted review
MPHG Limited logo

Reply from MPHG Limited

Hi,
Thank you for taking the time to complete a review for us and we are delighted that you were pleased with our work. We are glad we were able to assist and look forward to working with you again should the need arise.
Kind regards
MPHG

Rated 5 out of 5 stars

MPHG Limited - excellent service

MPHG Limited have been to our house twice now, the first time to assesss our underfloor heating system and the second to carry out the maintenance needed. On both occasions, the engineer has been punctual, friendly, extremely efficent and given us excellent advice about how to maximise the efficiency of our system.

February 2, 2023
Unprompted review
MPHG Limited logo

Reply from MPHG Limited

Hi Jane,
Thank you for taking the time to leave us such a positive review. We are really glad that we were able to solve the issues you were having with your underfloor system and that you were pleased with our overall service. You know where we are if you need us again in the future!
Kind regards
MPHG

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