Metalphoto of Cincinnati (MPC) Reviews 99

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

Your sales team was extremely helpful and knowledgeable they would follow up to make sure all proof were received, kept in touch throughout the order Delivery was made on time as promised... See more

Rated 5 out of 5 stars

They had exactly what I was looking for, with many options to choose from. The customer service was great and responsive, to all my questions and requirements. My only criticism would be, when as... See more

Rated 5 out of 5 stars

Your very professional and knowledgeable staff are always a pleasure to work with. The products have never once failed to meet or exceed my expectations, and the prices reflect the quality I've come... See more

Rated 5 out of 5 stars

The rep took a long time to understand exactly what we needed, what factors would affect the effectiveness of the label (outside elements, what it's being stuck to etc.). My team were very happy with... See more

Company details

  1. Prints and Signs Store
  2. Business to Business Service

Information provided by various external sources

Metalphoto of Cincinnati has been a leading full-service manufacturer of durable custom nameplates, panels, overlays, labels and signs for more than 50 years. Our experience is our strength, providing the knowledge and capability to deliver the best solution for your product identification needs. MPC's high customer satisfaction levels and re-order rates are a direct reflection of our employee's efforts. From the dedicated graphics, engineering and customer service teams, to the experienced machine and die operators in our manufacturing plant, each of our associates is committed to providing the high quality products and service that consistently delight our customers. Whether you are buying parts direct or interested in a reseller opportunity, MPC is committed to delivering high quality and cost-effective products that suit the environment they will be placed in as well as their intended application.

Metalphoto of Cincinnati (MPC)

Written by the company

UL Approved Supplier
MPC offers a wide variety of materials, printing and fabricating processes, as well as attachment options so we can manufacture parts to your exact requirements, including: Federal Specification GGP-455B MIL-DTL-15024F MIL-STD-130 MIL-P-19834B A-A-50271 Class-2 Composition C MIL-DTL-19834C MIL-P-6906B MIL-A-8625F SAE-AMS-QQ-A-250/1 UL / REACH / RoHS

Contact info

4.9

Excellent

TrustScore 5 out of 5

99 reviews

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Rated 3 out of 5 stars

Had repeat quality issues on labels.

August 24, 2018
Unprompted review
Metalphoto of Cincinnati (MPC) logo

Reply from Metalphoto of Cincinnati (MPC)

Joe, thanks for your feedback.
We determined that the quality issues you experienced were due to a training issue with some new personnel.
As a corrective action, we have changed our training and implemented a quality coupon system which requires a supervisor or manager sign-off at each critical stage.
I'm told by production that since this issue you have received two orders without a problem.
Thank you for your business.

Rated 1 out of 5 stars

Helmel Eng was a long time customer of…

Helmel Eng was a long time customer of Metalphoto with orders going back to the 1970's. Policies change. Very high minimum orders. Our
"small" orders are no longer wanted

August 24, 2018
Unprompted review
Metalphoto of Cincinnati (MPC) logo

Reply from Metalphoto of Cincinnati (MPC)

Thank you for your comments.
We had to update our minimum order charge to cover the fixed cost of running a job (regardless of number of parts, that cost is constant).
We are willing to run any number of parts down to a single piece, but below the minimum we cannot operate at a profit.
We are, however, looking into automation that might allow us to reduce fixed costs.
Thank you again for your feedback.

Rated 5 out of 5 stars

Excellent company

Excellent company, great customer service.
We have done business with them for many years and they always provide outstanding performance.

August 24, 2018
Unprompted review
Rated 4 out of 5 stars

We have been ordering from MPC for many…

We have been ordering from MPC for many years and really love the product. We only wish we could receive quotes and revisions to quotes in a more timely manner. it can take up to 2 days to get a simple revision of a quantity on a quote.

August 24, 2018
Unprompted review

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