MPZMail Email Marketing Reviews 

35
TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

I have just joined and have requested to solve something but it has taken 3 days with no response! A bit disappointed.

Rated 4 out of 5 stars

I've used MPZMail for over four years. The MPZMail web portal recently went through some major changes requiring modifications to my website, particularly with regard to redesigning various signup for... See more

Company replied

Rated 2 out of 5 stars

It was working just fine... Till you guys decided to force everyone change to the new platform - which now its caused us lots of headaches. Mainly that on the old platform we had the option of "agen... See more

Company replied

Rated 5 out of 5 stars

Excellent email marketing platform, easy to use from importing subscribers from our magento store to creating rich emails. With a raft of tools included you can check who's receiving your mail, if it'... See more

Company details

  1. Online Marketing Agency

Information provided by various external sources

MPZMail is an email marketing tool that enables you to: - Create great looking email newsletters - Send them to your email subscribers - Track who has opened, read, unsubscribed and much more!


Contact info

3.2

Average

TrustScore 3 out of 5

35 reviews

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3.2

All reviews

(35)

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Rated 2 out of 5 stars

It was good at the beginning

It was good at the beginning. After a while trouble started with proper content display. And very slow support.

February 8, 2019
Unprompted review
MPZMail Email Marketing logo

Reply from MPZMail Email Marketing

Oh no im sorry to hear you had problems. Please can you let us know exactly what your issues were so we can get them resolved, we dont have any open support tickets right now so not sure how you contacted us, but the best way to get in touch is through our contact form at https://mpzmail.com/contactus. Would love to know what you mean by Content Display!! Thanks

Rated 2 out of 5 stars

Had several issues late last month when…

Had several issues late last month when despite all attempts the mails could not be sent

February 8, 2019
Unprompted review
MPZMail Email Marketing logo

Reply from MPZMail Email Marketing

Hi There

I'm sorry you had problems last month. Please get in touch via the contact page on our website if you ever have any issues and we will get right on it. Also have you tried our new platform yet?

Rated 3 out of 5 stars

It is good but hard to follow the…

It is good but hard to follow the instructions especially when trying to forward blogs, articles with photo...

February 7, 2019
Unprompted review
MPZMail Email Marketing logo

Reply from MPZMail Email Marketing

Hey Herman. Thanks for the review and sorry to hear you are finding that difficult. We'd love to find out what you are finding hard so we can make it easy! Please could you let us know via the contact us page on mpzmail.com

Rated 5 out of 5 stars

Best Customer Service - EVER!!

Mike and his team go above and beyond for us on a daily, weekly, monthly & yearly basis.

Mike & Dave have made so many improvements to the platform that are bespoke for us and they have truly revolutionized our e-marketing. They have a customer first approach which other e-marketing platforms don't.

You honestly could not engage with a more professional, customer centric company. Mike & Dave are simply great.

February 7, 2019
Unprompted review
Rated 2 out of 5 stars

Inadequate... NOT considering your customers downfall

It was working just fine... Till you guys decided to force everyone change to the new platform - which now its caused us lots of headaches. Mainly that on the old platform we had the option of "agency" (which we have over 2500K customers signed up) and now with the new platform that option is no longer available. So we are loosing all those customers and revenue.

Not a good practice to make changes with out first considering your customers downfall !!! Inadequate :-(

February 7, 2019
Unprompted review
MPZMail Email Marketing logo

Reply from MPZMail Email Marketing

You should get in touch with us!! We have a brand new agency platform that we can move you and your customers over to in no time, and its much faster, more modern and better all around than the old one! Please drop us a line and we'll help you migrate over. You can even setup your new agency account here https://agency.mpzmail.com.. Please get in touch and we'll help out https://mpzmail.com/contactus

Rated 5 out of 5 stars

Excellent email marketing platform

Excellent email marketing platform, easy to use from importing subscribers from our magento store to creating rich emails. With a raft of tools included you can check who's receiving your mail, if it's being opened and even where they are. Having used some of the other companies in this sector MPZ also works out much cheaper and more cost effective for running our campaigns. So far am very pleased with the service and support.

February 7, 2019
Unprompted review
Rated 5 out of 5 stars

Perfect for our needs

MPZ is the best mailing platform I've ever used. We migrated to this mailing platform in December 2018 and it's made everything so much easier, and our deliverability has really improved. We're inboxing better than ever, and we're really happy with the service from MPZ. I'd really recommend it!

Pros:
MPZ provides outstanding customer service
The platform is intuitively designed for ease of use
Uploading groups of subscribers is quick, easy, and painless
Great value for money!

Cons:
Nothing - I don't think there's anything I don't like about it!
I personally don't really use some of the features like heat-mapping clicks by country but they're cool anyway.

February 7, 2019
Unprompted review
Rated 3 out of 5 stars

It get stuck inbetween and many times…

It get stuck inbetween and many times very slow.

February 7, 2019
Unprompted review
MPZMail Email Marketing logo

Reply from MPZMail Email Marketing

Hey KP.
Oh no sorry to hear that. We have actually had some slowness issues this week since tuesday but you will be happy to hear they are resolved now :)
Enjoy a very fast experience now!

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