First i bought a mill but I live in the UK and many EU suppliers no longer supply to UK. No problem for Mr malt. Everything very fast and efficient. All queries answered rapidly in English. Second i... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
What a find! They helped me out to get a product that I was desperately looking for and Davide who was incredibly kind and professional made sure that I got my product delivered on time even if they... See more
Company replied
mr. malt, to every doubt receive an answer . it is comfortable to have a reference point that is not exclusively the marketing of products for sale .
Company replied
It is great sugar und a great delivery service - fast and without any complications. For sure I will order again
Company replied
Company details
About Mr. Malt® Italy
Written by the company
Nato nel 1991, il marchio Mr. Malt® oggi rappresenta un punto di riferimento internazionale per il settore, offrendo una gamma completa di prodotti e servizi dedicati a birrai e homebrewers.
Da sempre al fianco di chi produce birra, Mr. Malt® propone un catalogo ampio e specializzato:
- malti base e speciali
- luppoli in pellet, coni ed estratti
- lieviti secchi e liquidi
- coadiuvanti e spezie
- attrezzature per la produzione e la fermentazione
- prodotti detergenti e sanificanti
- strumentazione di laboratorio
- materiali per il confezionamento
L’azienda PAB, fondata nel 1996 e con sede a Pasian di Prato (UD), nel 2022 entra a far parte del gruppo Caldic, che oggi riunisce sotto il marchio Mr. Malt® tutte le attività dedicate alla birrificazione a livello globale.
Qualità, sostenibilità e attenzione alle persone guidano l’attività dell’azienda, che ha ottenuto importanti certificazioni in ambito di qualità, sicurezza e ambiente.
Il sito web, la rete di rivenditori e la disponibilità del team garantiscono supporto personalizzato, consulenza tecnica e formazione specialistica, contribuendo attivamente alla crescita della cultura birraria.
La visione di Mr. Malt® è chiara: accompagnare ogni birraio nella creazione di birre uniche, fornendo soluzioni su misura e promuovendo con entusiasmo la passione per la birra nel mondo.
Contact info
Via Venceslao Menazzi Moretti n. 4 int. 4, 33037, Pasian di Prato, Italy
- 0432644279
- info@mr-malt.it
- mr-malt.it
4.8
Excellent
12K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Mr. Malt® Italy
Ciao Elia, grazie per la tua fiducia e il commento positivo. A presto!
Direi efficienza precisione e tanta…
Direi efficienza precisione e tanta collaborazione . Bella Azienda , complimenti.
May 12, 2021
Reply from Mr. Malt® Italy
Ciao Paolo, siamo felici di leggere la tua recensione a 5 stelle! Il tuo supporto significa molto per noi. Speriamo di continuare a superare le tue aspettative!
Reply from Mr. Malt® Italy
Ciao Andrea, grazie per la tua recensione positiva. Rimaniamo a disposizione tramite chat, WhatsApp, e-mail e telefono per assistenza all'acquisto e consulenza tecnica. A presto!
Quick delivery
Quick delivery, well preserved hops, vast selection. Will be my go-to from now on
March 16, 2021
Reply from Mr. Malt® Italy
Thank you so much for taking the time to leave us feedback. We hope to see you again soon!
Facile e veloce
March 9, 2021
Reply from Mr. Malt® Italy
Ciao Alessandro, grazie per la tua recensione positiva. In futuro speriamo di poter soddisfare al 100% le tue esigenze raggiungendo così la quinta stellina. A presto!
Veloci ed efficienti!Come sempre!
February 26, 2021
Reply from Mr. Malt® Italy
Grazie Daniele, a presto per gli ingredienti per la tua prossima birra!
one of the two parcel was lost and…
one of the two parcel was lost and arrived one week later
February 22, 2021
Reply from Mr. Malt® Italy
Hi Miguel, I am sorry for the delay. Sometimes when the shipment is with more that one parcel, can happen that are delivered in different times. Take care.
The order arrived in due time and in…
The order arrived in due time and in good condition. Being a passionate homebrewer, I was very satisfied with the resulting beer. Recommend!
January 21, 2021
Reply from Mr. Malt® Italy
Hi François, thank you for this 5 star review! Hope to see you soon on our website!
Gabriele
Web Assistant
Reply from Mr. Malt® Italy
Ciao Francesco, grazie del commento positivo. Siamo contenti che tu sia soddisfatto, ti aspettiamo sul nostro sito!
Mr. Malt
Mr. Malt customer service has been absolutely top notch! I've reached out to them on multiple occasions and have always been 100% satisfied with their actions and response.
January 5, 2021
Reply from Mr. Malt® Italy
Hi Adam, thank you for this positive review. Visit our to discover all the news!
Free delivery
Free delivery, included a discount due to a Monday order, Equipment feel good, instructions are basic and easy to follow but lack information on how long to boil the wort. I will order more products from them again.
December 27, 2020
Reply from Mr. Malt® Italy
Hi Greg, thanks for this 5 star review. Hope to see you soon on our website!
Cortesia e disponibilità.
December 17, 2020
Reply from Mr. Malt® Italy
Ciao Federico, grazie del commento positivo. Siamo contenti che tu sia soddisfatto, ti aspettiamo sul nostro sito!
Reply from Mr. Malt® Italy
Hi, thank you for your positive review. Hope to see you soon on our website!
the best home brew online shop
the best home brew online shop. You are fantastic. Super. Find everything
October 26, 2020
Reply from Mr. Malt® Italy
Hi Ernesto, thank you for your positive review. Hope to see you soon on our website!
Really good selection of ingredients
Really good selection of ingredients. Happy that I found a place to buy Wyeast liqid yeast.
October 16, 2020
Reply from Mr. Malt® Italy
Hi Miha, thank you for this 5 star review. Hope to see you soon on our website!
Made a mistake with order
Made a mistake with order, returned and then they made a mistake with the refund....
July 9, 2020
Unprompted review
Reply from Mr. Malt® Italy
Hi Aaron, yes we made a mistake. At the end we collect the goods at our expense and we refund you completely. Like we said we are truly sorry but when you work mistakes can happen. Thank you for your honest review and see you soon on our website.
Great support from the guys at the…
Great support from the guys at the office as my order was a bit specific. Thank's again!
June 21, 2020
Unprompted review
Reply from Mr. Malt® Italy
Hi Laurent, thank you for your positive review. We are waiting for you on mr-malt.it!
Gabriele
Web Assistant
efficienti e sinceri
June 19, 2020
Unprompted review
Reply from Mr. Malt® Italy
Ciao Marcello, grazie del tuo commento positivo. Assicurare la soddisfazione dei nostri clienti e offrire sempre più prodotti all'avanguardia, è così che lavora il nostro team. A presto!
Tutto impeccabile come sempre
June 5, 2020
Unprompted review
Reply from Mr. Malt® Italy
Ciao Enrico, grazie per il tuo commento. Siamo felici di condividere con te la passione per l'homebrewing, ti aspettiamo sul nostro sito per scoprire tutte le novità!
The service is outstanding
The service is outstanding. Matter of fact, I've never received better customer service from any organization. I placed an order during the COVID 19 lock down and the customer service department called me to discuss a possible delay and what my options were. I don't speak or understand Italian, but they did a great job of communicating in English. They also sent emails to me notifying me of the status of their operations. I rated it four stars because 1 of my Hop plants was delivered very dead. However I did not contact the company to let them know about it.
May 17, 2020
Unprompted review
Reply from Mr. Malt® Italy
Hi, thanks for your positive review. We are sorry for what happened. In the future, please contact us for any type of request or report and we will be at your disposal. Hope to see you soon on our website!
Gabriele
Web Assistant
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.