Mr & Mrs ClarkeReviews 

263
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Our agent,Lisa Valentine, has been absolutely brilliant during the whole process. She went above and beyond what would normally be expected i.e like having viewings occasionally on Sundays, when it s... See more

Rated 1 out of 5 stars

After the sale completed, communication became very difficult. My repeated messages about the for sale sign still being on the property were ignored and it was never picked up. Failed on expectations... See more

Rated 5 out of 5 stars

We recently purchased a property from Mr & Mrs Clarke. Mike guided us in a professional but friendly approachable manor. He was always responsive with clear and prompt communication throughout the wh... See more

Rated 5 out of 5 stars

Mike has been absolutely amazing right from the beginning of the process of selling our late mother's property. Nothing was too much trouble and he was available 24/7 (or seemed to be) including weeke... See more

Company details

  1. Real Estate Agents

Information provided by various external sources

Mr and Mrs Clarke is an estate agency like no other, an estate agency with a purpose. Our mission is to help everyone find a place to call home.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

263 reviews

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4.3

All reviews

(263)

7 reviews in the last 12 months

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Rated 5 out of 5 stars

Can’t thank Mr and Mrs Clarke and Mike Watkins Enough

I can’t thank Mr&Mrs Clarke Newport enough for making purchasing our first home an absolute breeze.

In a time where the housing market is all over place and from our experience of contacting other estate agents, a lot don’t seem to be bothered with first time buyers and pander to big investors, it was refreshing to meet Mike Watkins from MMC, who went above and beyond to help us and make our first time buying experience a smooth one.

Mike was always on hand to answer any queries we had and if he didn’t have the answer, would go out of his way to get it for us, and never made us feel like we were asking too many question (when as FTB we obviously has tonnes of them)

I can’t recommend MMC Newport enough and if the time comes where we decide to uproot and move, they will be our first port of call to help us

Thank you so much Mike and MMC Newport !!

We love our new home

Josh Jones x

April 7, 2022
Unprompted review
Mr & Mrs Clarke logo

Reply from Mr & Mrs Clarke

Mike is the font of all knowledge when it comes to selling and buying homes. Just ask him and he will only be too happy to help. Best estate agent ever!

Rated 5 out of 5 stars

Mike was professional and highly…

Mike was professional and highly interesred in our sale from the first moment. We didn't feel we were just one small fish in a big ocean.
We felt his care and dedication through the whole process and was invaluable in the highly stressful parts of our sale (and there was many of that!!)
Can't recommend him enough.

April 7, 2022
Unprompted review
Mr & Mrs Clarke logo

Reply from Mr & Mrs Clarke

Boutique service is what we are all about. Lovely to have served you guys.

Rated 5 out of 5 stars

Different, dedicated and a great result

Choosing someone to sell your home is a key decision especially when you have fallen in love with a new one and you need the right result. From our first meeting with Mike we knew he just got our house and what was special about it, so we knew he was the best person for the role. It helped that he is super responsive, very hands on, had a totally different idea of how to present our home - and nice to deal with too. We are really grateful for the excellent role he played in making our big move a reality! Thanks Mike

April 6, 2022
Unprompted review
Rated 5 out of 5 stars

Thoroughly recommend. Thank you, Mike!

We had Mike Watkins of South Wales when we were buying our house. He was so helpful and really went out of his way to answer any questions and liase with the Seller. He helped to make the whole process much easier and alleviated any worries and concerns we had. Thoroughly recommend. Thank you, Mike!

March 31, 2022
Unprompted review
Rated 5 out of 5 stars

Restoring our belief in Estate Agents - Vicky Floros

When we sold our last property over 6 years ago, fixed fee online estate agents (House Network/Purple Bricks etc) had just started to appear. After being left feeling underwhelmed by the experience we were receiving from high street estate agents, who felt like nothing more that door openers when we viewed houses, we decided to take the plunge and manage the sale ourselves using an online agent to list the property. The reality was the time and effort spent staging the property, managing all viewings, and second viewings, and third viewings…. negotiating and managing the progress of the sale and solicitors at every stage far outweighed what we actually saved in estate agent commission.

However, when it came to selling our next property and invited several Stamford’s extensive high street agents round to value our home, we still had the same gut feel, would they really represent and present our home to it’s full potential and maximise the value from the sale? Their valuations and knowledge of the area and previous properties sold was underwhelming versus the readily available information on property portals, every meeting we had the same feeling – they are looking for a quick sale.

That was until we met Vicky. Vicky is revolutionising the added value service of marketing a property in Stamford and Rutland. I think that is the real difference between what Vicky and Mr and Mrs Clarke offer – a full-service marketing and sales approach rather than a traditional property sales approach. Her experience from working in both interior design and real estate in both North America and Europe means from the moment Vicky walks through your door it is a totally different experience. She took time to understand every inch of the property, the features, the work that had been completed, highlighting key selling points that would really make a property description shine. In addition to this Vicky lives and breathes the local area of Stamford and Rutland making her a great ambassador to those interested in moving to the local area.

Vicky’s advice on how to get the property ready for a photo shoot was indispensable and the time spent staging the property ahead of a full day shoot with a professional photographer as more akin to a home magazine shoot than an estate agent coming round with a camera round his neck to take a few pictures.

The impact of this was that as soon as we went on market, we were inundated with viewing requests, Vicky filtered through these requests prioritising proceedable buyers in a strong position and as a result we received offers £50k over the valuation of agents who had previously visited.

As with every sale, and even more so selling through a pandemic, there are always a few bumps in the road and at times selling and buying a house can be an emotional rollercoaster! Vicky was there every single step of the way managing the sale through and keeping it on track and saving our sanity in the process!

We are now settled in our new home but already know that when it comes to selling this house in the future that Vicky will be the first person we call. She has restored our belief in estate agents and Mr and Mrs Clarke are really setting the standard of property marketing.

March 31, 2022
Unprompted review
Mr & Mrs Clarke logo

Reply from Mr & Mrs Clarke

Vicky is not a normal estate agent... she is a discerningly different estate agent.

It was great to have served you.

Rated 5 out of 5 stars

Attention to detail!

Mr & Mrs Clarke's, Mike Watkins has been superb from start to finish. His attention to detail when marketing the property was brilliant. He kept me informed, with regular updates, attended every viewing, and was always available to give me advice and answer any of my questions, no matter what time of day! Highly recommended!

March 30, 2022
Unprompted review
Rated 5 out of 5 stars

Vicky knows how to find the right buyers!

Having been previous buyers of a property sold by Vicky, we knew we had to use her to sell our home. She was such a strong advocate for her sellers, and the same held true when she represented us.

Vicky knows how to stage a house and find the right buyers. She was successful in attracting such attention that we had 11 viewings on our first showing date, with offers on the table straight away. This was very convenient because we tasked her with finding a buyer while we were out of the country for two weeks.

Vicky’s engagement and attention to detail throughout the conveyancing process was spectacular. The chain was long, and the sale was complicated due to various external constraints and complications. Vicky’s proactiveness and steadfast determination effectively saved our sale on multiple occasions.

We would not hesitate to use her again.

March 28, 2022
Unprompted review
Mr & Mrs Clarke logo

Reply from Mr & Mrs Clarke

Vicky knows that selling a home is more than a few snaps and shoving it up on Rightmove.... she goes above and beyond for all of her clients.

Rated 5 out of 5 stars

1st class service!

Mike Watkins is a breath of fresh air in the estate agency industry. Mike shows interest, care and passion about delivering a first class service. Always adopts a personable approach. Mike is a genuine, courteous and above all true professional that many other estate agents can learn from.

March 10, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic service from Mike

Fantastic service from Mike Watkins in the South Wales branch, Mike was the agent for the property we were purchasing. Always quick to answer our queries and kept us up to date with progress, would definitely recommend. Thank you for helping us purchase our amazing new home Mike

March 9, 2022
Unprompted review
Rated 5 out of 5 stars

Beautiful home bought through Mike @...

We bought a beautiful home through Mike in Newport. From start to finish the service was excellent, nothing was too much trouble for him, Communication was on point 24/7 anytime we had any questions and he kept chasing the solicitors and got to us a quick completion which was very impressive. On moving day it was a breeze as he met us at our new home with the keys and showed us where everything was, even took the meter readings. A few weeks on we needed to know where the previous owners got some shelves from, within a few hours Mike had the answer. The communication still continues. We have no hesitation in recommending Mike and Mr and Mrs Clarke to anyone buying or selling. They were fantastic.

March 5, 2022
Unprompted review
Rated 5 out of 5 stars

Purchased a property from Mr & Mrs…

Purchased a property from Mr & Mrs Clarke in Newport.
Mike Watkins the estate agent was great he always kept in touch and went out of his way out of hours also to deal with any questions we had, nothing was to much trouble would highly recommend.

February 10, 2022
Unprompted review
Rated 5 out of 5 stars

10/10 communication and service

Mike provided an excellent, bespoke service in assisting with our purchase. His knowledge of the property market and assistance in getting our transaction over the line was greatly appreciated. We would definitely recommend!

February 10, 2022
Unprompted review
Rated 5 out of 5 stars

I hadn’t imagined I would be recommending an estate agent…. But they deserve it!!

I hadn’t imagined I would be recommending an Estate agent. Ben Evans at Mr & Mrs Clarke changed my preconceived ideas. We had moved on from other Estate agents in frustration. Mr & Mrs Clarke proved to be creative, knew how to photograph a property to best effect and worked well as a team to get our the house on the market.

Rather than dropping the price to gain more interest, they choose to think of ways to upsell the special features and lifestyle our house had to offer.

And possibly best of all, the excellent communication maintained throughout by Ben Evans was really appreciated.
He kept everyone involved at every stage. I was impressed and hadn’t expected to be. Well done Ben and Mr&Mrs Clarke!

January 11, 2022
Unprompted review
Rated 5 out of 5 stars

Mike is incredibly knowledgable, kind and helpful.

Mike has been incredibly helpful and would highly recommend him to anyone! We first met Mike when he was showing us around a property a few years ago, the viewing experience was like no other, Mike's way of work and helpfulness definitely stood out and stuck with us. Although we did not choose that property in the end we have kept in touch with Mike over the years. We're not selling right now, but Mike has been incredibly kind and taken the time to advise us on our current property problem. I would 100% recommend Mike to anyone looking to buy or sell, his knowledge within the property market is second to none and his kindness and willingness to help really stands out. Thanks Mike!

January 10, 2022
Unprompted review
Rated 5 out of 5 stars

5 Star service from Ben in Solihull

We contacted Ben as we were unsure whether to move house or make improvements to our existing home. Ben responded straightaway and has been unbelievably helpful, giving us advice and sharing his expert knowledge so we can weigh up all our options.it’s still a work in progress and Ben has offered his help whatever we decide.

We would 100% recommend contacting Ben if you are thinking of selling or buying a home on his patch.

December 22, 2021
Unprompted review
Rated 5 out of 5 stars

Kara - Leamington Spa

Our experience has been nothing but positive - we have recently sold our flat through Mr & Mrs Clarke, following a previously unsuccessful attempt with another local Agent.
From the start Kara was extremely approachable and offered a considered professional opinion on how best to re-market the property, whilst at the same time, setting a realistic price guide as to what it could potentially achieve on the open market.
Kara managed the entire process from marketing/photographs, offering advice on how to dress the property together with all the viewings - we’re delighted to report that after a short period of time, an offer had been made and accepted. Kara then went on to provide regular updates to all key parties, on the progress being made with the sale.
One of the reassuring aspects of this was that any queries were always dealt with promptly and nothing was too much trouble, even though emails were sometimes having to be sent outside of standard office hours, she even helped with the cleaning and clearing of various cupboards!
Throughout the whole process Kara put time and effort into supporting us, and as a result, we would not hesitate to market (or indeed buy) through Mr & Mrs Clarke in the future.
Once again, a very genuine “thank you” Kara for everything.
D&A

December 15, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

We looked at a property advertised with Mr and Mrs Clarke but it wasn't for us. Mike listened to our needs and introduced us to a property that hadn't yet gone on the market which will fell in love with. He looked after us from start to finish communicating with us throughout the purchase.

We would definitely recommend them.

December 13, 2021
Unprompted review
Rated 5 out of 5 stars

An estate agent unlike any other!!

After two failed attempts at moving this year with woeful estate agent help, we are soooo glad we were buying with Mike and the Mr & Mrs Clarke service. His approach to estate agency is unlike any other, sending WhatsApp messages at 10pm is all part of the service, instant responses and even arranging supplier appointments at the future house. Cannot recommend enough!!

November 30, 2021
Unprompted review
Mr & Mrs Clarke logo

Reply from Mr & Mrs Clarke

Thanks for giving Mike Watkins a big shout out. He said he loved working with you and he was thrilled to help you and the buyer.

Mike's approach is like no other agent we have ever met. He has a great mix of experience, creativity, style and substance. His "nothing is too much trouble attitude" is highlighted when you say that he is still working at 10pm.

Thanks again.

Mr and Mrs Clarke

Rated 5 out of 5 stars

Ben brings a personal touch to your sale

We recently sold our house with Ben (Mr & Mrs Clarke Solihull) what a refreshing experience! We immediately had a good feeling about Ben when he came to value our home and aside the decision to sell our home the 2nd best decision we made was to instruct Ben as our agent. Ben brings a personal touch to the process that you get with no other agent (I’ve moved house enough to vouch for that) …you benefit from Ben always making your feel priority, always on the end of the phone and he also did all the viewings and follow ups and in a timely manner fed back to us. I can’t fault the service we received from the quality of the advert to the sale process it was all amazing the only downside is we won’t be ever moving again so won’t have the pleasure of doing business with Ben in the future but I would highly recommend him to anyone!

November 25, 2021
Unprompted review
Mr & Mrs Clarke logo

Reply from Mr & Mrs Clarke

Hi Katie. Thank you so much for your review.

We all loved working with you and it was a privilege to be part of your journey. We are looking forward to seeing the next renovation project on your fab IG account.

It so good to hear that Ben is such an estate agency hero. He has the most wonderful calmness in stressful situations, and his diligent approach is invaluable when selling. Your mention of the "personal touch" is what Ben is all about.

See you soon.

Mr and Mrs Clarke.

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