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See what reviewers are saying

Rated 5 out of 5 stars

I wish I’d discovered Mrbags before wasting money on too-small, flimsy party bags. I purchased a selection of deep pink, brown, black and blue. Size, colours and description were exactly as described.... See more

Rated 5 out of 5 stars

Really great value for gift bags for an occasion after shopping around. I ordered small brown bags which are actually a great size and are strong enough as using for favours such as mini bottles of Pr... See more

Rated 5 out of 5 stars

Great quality bags brilliant range of sizes and colours. Ideal to put all my products in when I do craft fairs. Also fast delivery and well packaged. Will definitely order again and recommend to fel... See more

Rated 5 out of 5 stars

What a company! Within about 20 minutes of me ordering I had confirmation of them being dispatched! Then on arrival checking them out the quality is fantastic! I've sent details to my friends who also... See more

Company replied

Company details

  1. Packaging Company
  2. Paper Bag Supplier
  3. Party Store
  4. Plastic Bag Supplier

Written by the company

Mr Bags is a Manchester UK-based packaging supplier trusted by ecommerce sellers, retailers and businesses across the country. From our Manchester base, we supply a wide range of packaging products including mailing bags, paper bags, cardboard boxes, thermal labels, packaging tape and more, all designed for everyday business use. We focus on what matters most to our customers: consistent quality, fast dispatch and reliable delivery. Orders are processed quickly, with same-day dispatch available up to 5pm, helping businesses keep their operations running without delays. There is no minimum order requirement, so whether you need a small quantity or bulk supply, you can order with confidence. We offer multiple delivery options including standard shipping, DPD next day delivery and optional Saturday delivery when required. Free next working day delivery is available on qualifying orders. Our products are used daily for shipping, storage and retail packaging, including Royal Mail and courier-compatible solutions for ecommerce fulfilment. Customer support is handled directly by our team, with clear communication, order updates and quick responses via email, phone and WhatsApp. If you are unsure which products are right for your needs, we are always happy to guide you. Mr Bags is built around making packaging simple, reliable and accessible for UK businesses. Why Customers Choose Mr Bags • Fast, reliable dispatch Orders placed before 5pm are shipped the same day, helping you keep your packing and fulfilment on track. • No minimum order Buy what you need, when you need it. Whether it is a small top-up or bulk supply, there are no restrictions. • Trusted by UK businesses Used daily by ecommerce sellers, retailers and warehouses for shipping, storage and packaging. • Consistent product quality Our mailing bags, boxes and labels are selected for reliable performance in real working environments. • Courier-ready solutions Products designed to work with Royal Mail, DPD, Evri and other UK delivery networks. • Flexible delivery options Standard delivery, DPD next day delivery and optional Saturday delivery available. • Clear communication Order updates and tracking provided, with quick support via email, phone and WhatsApp. • UK-based stock All products are stocked and dispatched from the UK for faster and more predictable delivery.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

341 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

If you will get next day delivery if you pay for it

I paid for next day delivery again and I still haven't my order when I placed the order it said I still had 4 hours and 20 minutes for next day delivery

August 5, 2024
Mr Bags logo

Reply from Mr Bags

Dear Customer,

Thank you for your feedback, and I’m sorry to hear that your order was delayed. We understand how disappointing it is when a delivery doesn’t arrive on time, especially when you’ve paid for next-day delivery. Unfortunately, it seems there was an unexpected delay on DPD's side, and we apologise for any inconvenience this may have caused.

We’re always looking for ways to improve, and your feedback helps us ensure a better experience in the future. If there’s anything else we can do to assist you, please don't hesitate to contact us directly at [your email/phone number].

Thank you for your understanding, and we hope to serve you better next time.

Kind regards,
The Mr Bags Team

Rated 5 out of 5 stars

Efficient

Efficient, courteous, speedy

August 2, 2024
Mr Bags logo

Reply from Mr Bags

Dear Customer,

Thank you so much for your wonderful review! We’re delighted to hear you had a positive experience with us. We strive to provide great products, fast delivery, and exceptional service, and it’s fantastic to know we hit the mark for you. We look forward to serving you again soon!

Kind regards,
The Mr Bags Team

Rated 5 out of 5 stars

Best price and arrived next day

Best price and arrived next day , even though it said 2 to 5 days ! (Which was fine)
Nice quality bags ❤️

June 12, 2024
Mr Bags logo

Reply from Mr Bags

Dear Customer,

Thank you so much for your wonderful review! We’re delighted to hear you had a positive experience with us. We strive to provide great products, fast delivery, and exceptional service, and it’s fantastic to know we hit the mark for you. We look forward to serving you again soon!

Kind regards,
The Mr Bags Team

Rated 5 out of 5 stars

Super fast delivery

Super fast delivery, bags as expected, great service.

July 1, 2024
Mr Bags logo

Reply from Mr Bags

Dear Customer,

Thank you so much for your wonderful review! 😊 We’re delighted to hear you had a positive experience with us. We strive to provide great products, fast delivery 🚚, and exceptional service, and it’s fantastic to know we hit the mark for you. ⭐ We look forward to serving you again soon!

Kind regards,
The Mr Bags Team

Rated 5 out of 5 stars

Great for what I need them for

Great for what I need them for

June 12, 2024
Mr Bags logo

Reply from Mr Bags

Dear Customer,

Thank you so much for your wonderful review! 😊 We’re delighted to hear you had a positive experience with us. We strive to provide great products, fast delivery 🚚, and exceptional service, and it’s fantastic to know we hit the mark for you. ⭐ We look forward to serving you again soon!

Kind regards,
The Mr Bags Team

Rated 1 out of 5 stars

Wrong size bags were sent when I called…

Wrong size bags were sent when I called customer service advisor was extremely rude. Told me I should have read the measurements before I did my purchase in a very rude and patronising manner.

They also refused to exchange or refund for their error.

June 10, 2024
Mr Bags logo

Reply from Mr Bags

Dear Alethea,

We are truly sorry to hear about your recent experience with our customer service. This is not the level of service we strive to provide, and we sincerely apologise for any inconvenience caused.

Please be assured that we take your feedback seriously. We would like to rectify this situation for you. Kindly get in touch with us, so we can assist you further. Additionally, we have sent you an email to address this issue asap. Dont worry we are here to help.

Thank you for bringing this to our attention.

Best regards,
Sheki, Mr Bags.co.uk

Rated 5 out of 5 stars

Great vibrent - quality bags

Fantastic, quick (next day) delivery, bags great quality.

June 3, 2024
Mr Bags logo

Reply from Mr Bags

Dear Customer,

Thank you so much for your wonderful review! 😊 We’re delighted to hear you had a positive experience with us. We strive to provide great products, fast delivery 🚚, and exceptional service, and it’s fantastic to know we hit the mark for you. ⭐ We look forward to serving you again soon!

Kind regards,
The Mr Bags Team

Rated 5 out of 5 stars

Great quality bags

Great quality bags, quickly delivered

June 10, 2024
Mr Bags logo

Reply from Mr Bags

Dear Customer,

Thank you so much for your wonderful review! 😊 We’re delighted to hear you had a positive experience with us. We strive to provide great products, fast delivery 🚚, and exceptional service, and it’s fantastic to know we hit the mark for you. ⭐ We look forward to serving you again soon!

Kind regards,
The Mr Bags Team

Rated 5 out of 5 stars

Gift bags

I always order my gift bags from here.
Really quick at posting and so much cheaper if buying in bulk. Good quality products

June 3, 2024
Mr Bags logo

Reply from Mr Bags

Dear Customer,

Thank you so much for your wonderful review! 😊 We’re delighted to hear you had a positive experience with us. We strive to provide great products, fast delivery 🚚, and exceptional service, and it’s fantastic to know we hit the mark for you. ⭐ We look forward to serving you again soon!

Kind regards,
The Mr Bags Team

Rated 5 out of 5 stars

I'm absolutely thrilled with my…

I'm absolutely thrilled with my purchase! The quality is simply exceptional. Notably, it was dispatched the same day and arrived promptly the next working day.

May 2, 2024
Mr Bags logo

Reply from Mr Bags

Dear Customer,

Thank you so much for your wonderful review! 😊 We’re delighted to hear you had a positive experience with us. We strive to provide great products, fast delivery 🚚, and exceptional service, and it’s fantastic to know we hit the mark for you. ⭐ We look forward to serving you again soon!

Kind regards,
The Mr Bags Team

Rated 5 out of 5 stars

Very quick service

Very quick service. Thank you.

May 3, 2024
Mr Bags logo

Reply from Mr Bags

Dear Customer,

Thank you so much for your wonderful review! 😊 We’re delighted to hear you had a positive experience with us. We strive to provide great products, fast delivery 🚚, and exceptional service, and it’s fantastic to know we hit the mark for you. ⭐ We look forward to serving you again soon!

Kind regards,
The Mr Bags Team

Rated 1 out of 5 stars

!!!!!

resent order as didn’t get delivered

edit; still hasn’t arrived 2 weeks later

April 12, 2024
Unprompted review
Mr Bags logo

Reply from Mr Bags

Dear Lola,

Thank you for reaching out with your feedback. According to the Royal Mail Track & Trace website, your order has been marked as delivered. If you require any further assistance or have any concerns, please don't hesitate to let us know. Take care.

Rated 4 out of 5 stars

Quick delivery but need better packaging

Quick delivery and good sized bags butt he came a little creased and bent as they are only in a plastic wrapping and one of them has a long discoloured mark on it.
I thought they would be packaged better so they came straight and uncreased

April 8, 2024
Mr Bags logo

Reply from Mr Bags

Dear Customer,

Thank you so much for your wonderful review! 😊 We’re delighted to hear you had a positive experience with us. We strive to provide great products, fast delivery 🚚, and exceptional service, and it’s fantastic to know we hit the mark for you. ⭐ We look forward to serving you again soon!

Kind regards,
The Mr Bags Team

Rated 1 out of 5 stars

ordered from them a week ago and still…

ordered from them a week ago and still nothing and the royal mail tracking number provided doesn’t work

April 2, 2024
Unprompted review
Mr Bags logo

Reply from Mr Bags

Dear Lola, We appreciate your feedback however the order is shown delivered on Royal mail track & Trace website. Kindly let us know if you need any help. Take care

Rated 5 out of 5 stars

Fast delivery

Fast delivery. The bags are good quality. Just what I was looking for. I would definitely use this company again.

April 3, 2024
Mr Bags logo

Reply from Mr Bags

Dear Customer,

Thank you so much for your wonderful review! 😊 We’re delighted to hear you had a positive experience with us. We strive to provide great products, fast delivery 🚚, and exceptional service, and it’s fantastic to know we hit the mark for you. ⭐ We look forward to serving you again soon!

Kind regards,
The Mr Bags Team

Rated 5 out of 5 stars

Speedy and reliable service

Speedy and reliable service. Will definitely be ordering from you again Thank you

March 5, 2024
Mr Bags logo

Reply from Mr Bags

Dear Customer,

Thank you so much for your wonderful review! 😊 We’re delighted to hear you had a positive experience with us. We strive to provide great products, fast delivery 🚚, and exceptional service, and it’s fantastic to know we hit the mark for you. ⭐ We look forward to serving you again soon!

Kind regards,
The Mr Bags Team

Rated 1 out of 5 stars

i did a return over two weeks ago.

i did a return over two weeks ago.
I had to chase them via email for an update and no response 5 days later.
I have called them and they acknowledged receipt of an item however still no refund. Why is it taking so long to process something so basic!

February 2, 2024
Unprompted review
Mr Bags logo

Reply from Mr Bags

Dear Buyer, Could you please share your order information so we can look into this and help you out. Looking forward to your response. Take Care

Rated 5 out of 5 stars
Mr Bags logo

Reply from Mr Bags

Dear Customer,

Thank you so much for your wonderful review! 😊 We’re delighted to hear you had a positive experience with us. We strive to provide great products, fast delivery 🚚, and exceptional service, and it’s fantastic to know we hit the mark for you. ⭐ We look forward to serving you again soon!

Kind regards,
The Mr Bags Team

Rated 5 out of 5 stars

Great value bags

Great value bags , well made and not plastic! Have ordered some to keep in hand for gifts etc. lovely choice of colours and various sizes. Speedy delivery . Would definitely recommend.

March 1, 2024
Mr Bags logo

Reply from Mr Bags

Dear Customer,

Thank you so much for your wonderful review! 😊 We’re delighted to hear you had a positive experience with us. We strive to provide great products, fast delivery 🚚, and exceptional service, and it’s fantastic to know we hit the mark for you. ⭐ We look forward to serving you again soon!

Kind regards,
The Mr Bags Team

Rated 5 out of 5 stars

Great service

Great service, bags arrived the next day. Even had a phone call to make sure I was happy with what I had ordered before it was sent out. Can’t get any better service than that!

February 29, 2024
Mr Bags logo

Reply from Mr Bags

Dear Customer,

Thank you so much for your wonderful review! 😊 We’re delighted to hear you had a positive experience with us. We strive to provide great products, fast delivery 🚚, and exceptional service, and it’s fantastic to know we hit the mark for you. ⭐ We look forward to serving you again soon!

Kind regards,
The Mr Bags Team

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