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Rated 5 out of 5 stars

I wish I’d discovered Mrbags before wasting money on too-small, flimsy party bags. I purchased a selection of deep pink, brown, black and blue. Size, colours and description were exactly as described.... See more

Rated 5 out of 5 stars

Really great value for gift bags for an occasion after shopping around. I ordered small brown bags which are actually a great size and are strong enough as using for favours such as mini bottles of Pr... See more

Rated 5 out of 5 stars

Great quality bags brilliant range of sizes and colours. Ideal to put all my products in when I do craft fairs. Also fast delivery and well packaged. Will definitely order again and recommend to fel... See more

Rated 5 out of 5 stars

What a company! Within about 20 minutes of me ordering I had confirmation of them being dispatched! Then on arrival checking them out the quality is fantastic! I've sent details to my friends who also... See more

Company replied

Company details

  1. Packaging Company
  2. Paper Bag Supplier
  3. Party Store
  4. Plastic Bag Supplier

Written by the company

Mr Bags is a Manchester UK-based packaging supplier trusted by ecommerce sellers, retailers and businesses across the country. From our Manchester base, we supply a wide range of packaging products including mailing bags, paper bags, cardboard boxes, thermal labels, packaging tape and more, all designed for everyday business use. We focus on what matters most to our customers: consistent quality, fast dispatch and reliable delivery. Orders are processed quickly, with same-day dispatch available up to 5pm, helping businesses keep their operations running without delays. There is no minimum order requirement, so whether you need a small quantity or bulk supply, you can order with confidence. We offer multiple delivery options including standard shipping, DPD next day delivery and optional Saturday delivery when required. Free next working day delivery is available on qualifying orders. Our products are used daily for shipping, storage and retail packaging, including Royal Mail and courier-compatible solutions for ecommerce fulfilment. Customer support is handled directly by our team, with clear communication, order updates and quick responses via email, phone and WhatsApp. If you are unsure which products are right for your needs, we are always happy to guide you. Mr Bags is built around making packaging simple, reliable and accessible for UK businesses. Why Customers Choose Mr Bags • Fast, reliable dispatch Orders placed before 5pm are shipped the same day, helping you keep your packing and fulfilment on track. • No minimum order Buy what you need, when you need it. Whether it is a small top-up or bulk supply, there are no restrictions. • Trusted by UK businesses Used daily by ecommerce sellers, retailers and warehouses for shipping, storage and packaging. • Consistent product quality Our mailing bags, boxes and labels are selected for reliable performance in real working environments. • Courier-ready solutions Products designed to work with Royal Mail, DPD, Evri and other UK delivery networks. • Flexible delivery options Standard delivery, DPD next day delivery and optional Saturday delivery available. • Clear communication Order updates and tracking provided, with quick support via email, phone and WhatsApp. • UK-based stock All products are stocked and dispatched from the UK for faster and more predictable delivery.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

341 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars
Mr Bags logo

Reply from Mr Bags

Dear Customer,

Thank you so much for your wonderful review! 😊 We’re delighted to hear you had a positive experience with us. We strive to provide great products, fast delivery 🚚, and exceptional service, and it’s fantastic to know we hit the mark for you. ⭐ We look forward to serving you again soon!

Kind regards,
The Mr Bags Team

Rated 5 out of 5 stars

Great customer

Amazing they made a mistake and Corrected it straight away. Amazing customer service I will buy again as they did everything right. Bright colour on the bags

February 7, 2024
Mr Bags logo

Reply from Mr Bags

Dear Customer,

Thank you so much for your wonderful review! 😊 We’re delighted to hear you had a positive experience with us. We strive to provide great products, fast delivery 🚚, and exceptional service, and it’s fantastic to know we hit the mark for you. ⭐ We look forward to serving you again soon!

Kind regards,
The Mr Bags Team

Rated 5 out of 5 stars

Really good prices and products

Really good prices and products. Fast delivery as well.

February 5, 2024
Mr Bags logo

Reply from Mr Bags

Dear Customer,

Thank you so much for your wonderful review! 😊 We’re delighted to hear you had a positive experience with us. We strive to provide great products, fast delivery 🚚, and exceptional service, and it’s fantastic to know we hit the mark for you. ⭐ We look forward to serving you again soon!

Kind regards,
The Mr Bags Team

Rated 5 out of 5 stars

Fast and efficient service

Good quality and cost effective

February 8, 2024
Mr Bags logo

Reply from Mr Bags

Dear Customer,

Thank you so much for your wonderful review! 😊 We’re delighted to hear you had a positive experience with us. We strive to provide great products, fast delivery 🚚, and exceptional service, and it’s fantastic to know we hit the mark for you. ⭐ We look forward to serving you again soon!

Kind regards,
The Mr Bags Team

Rated 5 out of 5 stars

Fast dispatch

Fast dispatch, happy with the bags ordered.

January 31, 2024
Mr Bags logo

Reply from Mr Bags

Dear Customer,

Thank you so much for your wonderful review! 😊 We’re delighted to hear you had a positive experience with us. We strive to provide great products, fast delivery 🚚, and exceptional service, and it’s fantastic to know we hit the mark for you. ⭐ We look forward to serving you again soon!

Kind regards,
The Mr Bags Team

Rated 5 out of 5 stars

Very fast delivery

Very fast delivery! And a great price!

February 7, 2024
Mr Bags logo

Reply from Mr Bags

Dear Customer,

Thank you so much for your wonderful review! 😊 We’re delighted to hear you had a positive experience with us. We strive to provide great products, fast delivery 🚚, and exceptional service, and it’s fantastic to know we hit the mark for you. ⭐ We look forward to serving you again soon!

Kind regards,
The Mr Bags Team

Rated 5 out of 5 stars

Fast delivery

I've ordered before it was fast delivery so ordered again still fast delivery and good products

February 1, 2024
Mr Bags logo

Reply from Mr Bags

Dear Customer,

Thank you so much for your wonderful review! 😊 We’re delighted to hear you had a positive experience with us. We strive to provide great products, fast delivery 🚚, and exceptional service, and it’s fantastic to know we hit the mark for you. ⭐ We look forward to serving you again soon!

Kind regards,
The Mr Bags Team

Rated 5 out of 5 stars

Super fast delivery

Super fast delivery and bags exactly what I was looking for. Love them!

February 1, 2024
Mr Bags logo

Reply from Mr Bags

Dear Customer,

Thank you so much for your wonderful review! 😊 We’re delighted to hear you had a positive experience with us. We strive to provide great products, fast delivery 🚚, and exceptional service, and it’s fantastic to know we hit the mark for you. ⭐ We look forward to serving you again soon!

Kind regards,
The Mr Bags Team

Rated 5 out of 5 stars

Quick delivery and good value for…

Quick delivery and good value for money. Would definitely use again!

January 12, 2024
Mr Bags logo

Reply from Mr Bags

Dear Customer,

Thank you so much for your wonderful review! 😊 We’re delighted to hear you had a positive experience with us. We strive to provide great products, fast delivery 🚚, and exceptional service, and it’s fantastic to know we hit the mark for you. ⭐ We look forward to serving you again soon!

Kind regards,
The Mr Bags Team

Rated 2 out of 5 stars

Ordered two separate items and they…

Ordered two separate items and they sent me out the wrong one. I have been enquiring how to get a refund on a r was response. I'm still awaiting a response. I will not be using this company again.

January 24, 2024
Unprompted review
Mr Bags logo

Reply from Mr Bags

Dear Eve,
We appreciate your feedback however please understand that we just have received the items back today and refund was issued straightaway. if you have any questions please let us know. Thanks

Rated 5 out of 5 stars

They will helpful prompt with delivery

They will helpful prompt with delivery

January 11, 2024
Mr Bags logo

Reply from Mr Bags

Dear Customer,

Thank you so much for your wonderful review! 😊 We’re delighted to hear you had a positive experience with us. We strive to provide great products, fast delivery 🚚, and exceptional service, and it’s fantastic to know we hit the mark for you. ⭐ We look forward to serving you again soon!

Kind regards,
The Mr Bags Team

Rated 5 out of 5 stars

Excellent

Excellent prompt service and good quality product at a very reasonable price.

January 15, 2024
Mr Bags logo

Reply from Mr Bags

Dear Customer,

Thank you so much for your wonderful review! 😊 We’re delighted to hear you had a positive experience with us. We strive to provide great products, fast delivery 🚚, and exceptional service, and it’s fantastic to know we hit the mark for you. ⭐ We look forward to serving you again soon!

Kind regards,
The Mr Bags Team

Rated 5 out of 5 stars

Fantastic sevicecwillbuse again

Fantastic service and the bags are top quality

January 5, 2024
Mr Bags logo

Reply from Mr Bags

Dear Customer,

Thank you so much for your wonderful review! 😊 We’re delighted to hear you had a positive experience with us. We strive to provide great products, fast delivery 🚚, and exceptional service, and it’s fantastic to know we hit the mark for you. ⭐ We look forward to serving you again soon!

Kind regards,
The Mr Bags Team

Rated 5 out of 5 stars

Super fast shipping !!

Super fast shipping! So so happy with that 😁

January 11, 2024
Mr Bags logo

Reply from Mr Bags

Dear Customer,

Thank you so much for your wonderful review! 😊 We’re delighted to hear you had a positive experience with us. We strive to provide great products, fast delivery 🚚, and exceptional service, and it’s fantastic to know we hit the mark for you. ⭐ We look forward to serving you again soon!

Kind regards,
The Mr Bags Team

Rated 5 out of 5 stars

Fast reliable service as usual

Fast reliable service as usual, great pricing, quality products. Thanks again

January 8, 2024
Mr Bags logo

Reply from Mr Bags

Dear Customer,

Thank you so much for your wonderful review! 😊 We’re delighted to hear you had a positive experience with us. We strive to provide great products, fast delivery 🚚, and exceptional service, and it’s fantastic to know we hit the mark for you. ⭐ We look forward to serving you again soon!

Kind regards,
The Mr Bags Team

Rated 5 out of 5 stars

Really nice products for the price…

Really nice products for the price although the delivery was a bit late but still pleased with the bags

January 3, 2024
Mr Bags logo

Reply from Mr Bags

Dear Customer,

Thank you so much for your wonderful review! 😊 We’re delighted to hear you had a positive experience with us. We strive to provide great products, fast delivery 🚚, and exceptional service, and it’s fantastic to know we hit the mark for you. ⭐ We look forward to serving you again soon!

Kind regards,
The Mr Bags Team

Rated 5 out of 5 stars

Perfect thanks

Perfect thanks good quality! xx

January 4, 2024
Mr Bags logo

Reply from Mr Bags

Dear Customer,

Thank you so much for your wonderful review! 😊 We’re delighted to hear you had a positive experience with us. We strive to provide great products, fast delivery 🚚, and exceptional service, and it’s fantastic to know we hit the mark for you. ⭐ We look forward to serving you again soon!

Kind regards,
The Mr Bags Team

Rated 1 out of 5 stars

Avoid

Avoid! Awful experience. I placed an order with this company at the beginning of November. I was told by them there was a problem with delivery so I requested a replacement or refund to be sent. After numerous emails with still no replacement sent I asked for a full refund. Since then I have been completely ignored. Funny how they could reply to me until I asked for the full refund. I have had to go through PayPal to get my money back after nearly a month of asking for a refund from them.
Shocking customer service. I would advise everyone to go elsewhere because if there is a problem with your order this company is completely incapable of handling it.
I wonder if I’ll get a reply from them on here!

November 6, 2023
Mr Bags logo

Reply from Mr Bags

Dear Katie,

Thank you for taking the time to share your feedback, and we genuinely apologize for the challenges you've faced with your recent order. We value your perspective and want to address your concerns in a transparent and professional manner. As part of our commitment to customer satisfaction, we promptly responded to your concerns and offered solutions. The tracking information indicates that Royal Mail attempted delivery, and as per their protocol, the parcel was subsequently available for collection at the Watford Retention Centre. We understand that collection might not always be convenient, and we apologize for any frustration this may have caused.

We appreciate your patience and understanding throughout this process. Please be assured that customer satisfaction is our top priority, and we take your feedback seriously. We regret that your experience did not meet our usual high standards, and we are committed to reviewing and improving our processes to prevent similar issues in the future. The tracking information indicates that Royal Mail attempted delivery, and as per their protocol, the parcel was subsequently available for collection at the Watford Retention Centre. We understand that collection might not always be convenient, and we apologize for any frustration this may have caused.

We appreciate your patience and understanding throughout this process. Please be assured that customer satisfaction is our top priority, and we take your feedback seriously. We regret that your experience did not meet our usual high standards, and we are committed to reviewing and improving our processes to prevent similar issues in the future. Sincerely,

Sheki
Customer Support Team

Rated 5 out of 5 stars

Fast delivery

Fast delivery. Bags as described.

December 8, 2023
Mr Bags logo

Reply from Mr Bags

Dear Customer,

Thank you so much for your wonderful review! 😊 We’re delighted to hear you had a positive experience with us. We strive to provide great products, fast delivery 🚚, and exceptional service, and it’s fantastic to know we hit the mark for you. ⭐ We look forward to serving you again soon!

Kind regards,
The Mr Bags Team

Rated 5 out of 5 stars

Good quality bags and prompt

Good quality bags and the most prompt service going. Arrived the next day!

December 5, 2023
Mr Bags logo

Reply from Mr Bags

Dear Customer,

Thank you so much for your wonderful review! 😊 We’re delighted to hear you had a positive experience with us. We strive to provide great products, fast delivery 🚚, and exceptional service, and it’s fantastic to know we hit the mark for you. ⭐ We look forward to serving you again soon!

Kind regards,
The Mr Bags Team

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