Mrcharger Reviews 

414
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 180 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the polite, knowledgeable staff for their remarkable efficiency, ensuring a clean, tidy, and professional installation of the equipment. Many consumers note that communication throughout the entire process is exceptional, making the overall user experience completely smooth and remarkably hassle-free. However, some customers also noted frustrating issues regarding poor after-sales support and significantly delayed follow-up services from the team. A few reviewers experienced very long waiting times and difficulties getting timely responses when trying to resolve subsequent problems with their charging units.

What people talk about most

Service

Users describe positive interactions with service, highlighting prompt arrivals, professional attitudes, and... See more

Staff

People report positive experiences with staff, highlighting their professionalism, punctuality, and deep... See more

Customer service

Customers consistently note positive experiences with customer service, praising responsive, helpful staff... See more

User experience

Consumers find user experience to be an absolute delight, frequently praising the smooth, professional, and... See more

Quality

Clients share profound satisfaction regarding quality, frequently praising the exceptionally neat and tidy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had my EV charger fitted yesterday by Tom and couldn’t be more impressed. He was professional, friendly, and clearly knew his stuff. He explained everything as he went, sorted a hidden bonding issue... See more

Rated 5 out of 5 stars

Took a while to get a booking, but they lent me a granny charger to keep me going. Electrician did a fantastic neat and tidy job, also putting in the extra effort to ensure that cables were run inside... See more

Rated 5 out of 5 stars

Ayyappa and Thomas did an amazing work! I was discarded from other installers as I had to dig a 5m long trench in my garden, others quoted almost £5k for the same work. Ayyappa's communication throug... See more

Company replied

Rated 5 out of 5 stars

From quote to install to support afterwards MrCharger have been brilliant. The quote was thorough - no likelihood of hidden extras - and was completed in a reasonable timeframe. Installer was friendly... See more


Company details

  1. Electric Vehicle Charging Station
  2. Solar Energy Company

Written by the company

Mr Charger Ltd is a leading provider of electric vehicle (EV) charging solutions in the UK. We offer a wide range of services, including the supply, installation, and maintenance of EV charge points for homes, businesses, and public spaces. Our team of experts is dedicated to providing you with the best possible service, from initial consultation to aftercare support. We are committed to helping our customers make the switch to electric vehicles and to reducing their carbon footprint. We are proud to be an approved installer for leading EV charge point manufacturers, offering the best in design and technology. Our brand-agnostic approach means that we will help you find the best EV charge point for your needs. Mr Charger Ltd is a growing company with a national network of franchisees. We are committed to providing our customers with the highest level of service and support.


Contact info

4.8

Excellent

TrustScore 5 out of 5

414 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(414)

177 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Job Done!

On time, very helpful, great installation, explained operation very well.........Great Service!! Highly recommended!!

June 26, 2026
Mrcharger logo

Reply from Mrcharger

Thank you so much for your fantastic 5 star review Steve!

We're delighted to hear you were happy with the installation and our service. It's great to know our team arrived on time, was helpful throughout, and took the time to explain how everything works. Your recommendation means a lot to us, and we truly appreciate your support. Thank you for choosing us!

Thanks again for choosing Mr Charger ⚡
Many Thanks,
Finn

Rated 5 out of 5 stars

Five Star Definitely!!!!

I had just experienced poor communication and a ridiculous quote from PodPoint due to additional cabling and groundwork required to install at my desired location. A friend referred me to Mr Charger. A gentleman called Ayyapa managed the project with his engineer Thomas. They were both very professional and the work was done for £1600 less than PodPoint had quoted. Explained quidelines and legislation/minimum requirements well in a way I could understand and job was done in a timely manner

June 25, 2026
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Reply from Mrcharger

Thank you so much for your fantastic 5 star review Nkululeko!

It's fantastic to hear that Ayyapa and Thomas kept you well informed, explained the guidelines and requirements clearly, and completed the installation professionally and efficiently, i will be sure to pass this across to them!

Thanks again for choosing Mr Charger ⚡
Many Thanks,
Finn

Rated 5 out of 5 stars

We had a very smooth and professional…

We had a very smooth and professional experience with our Tesla wall connector experience. David did an amazing job. Appreciated the hard work on the hot summer day.

June 24, 2026
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Reply from Mrcharger

Thank you so much for your fantastic 5 star review Nikki!

We’re amazed to hear that you had such a positive experience, i will sure to pass this across to David!

If you ever need any help in the future, we will always be here to support you.

Thanks again for choosing Mr Charger ⚡
Many Thanks,
Finn

Rated 5 out of 5 stars

Very effective service

Excellent service. Installation carried out over a couple of hours, and support was provided to ensure that the App was uploaded and working before they left.

June 24, 2026
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Reply from Mrcharger

Thank you so much for your fantastic 5 star review Frank!

We’re amazed to hear that you had such a positive experience.

If you ever need any help in the future, we will always be here to support you.

Thanks again for choosing Mr Charger ⚡
Many Thanks,
Finn

Rated 5 out of 5 stars

Highly recommend

On time and very helpful. Clean installation and explained everything in detail

June 22, 2026
Mrcharger logo

Reply from Mrcharger

Thank you so much for your fantastic 5 star review Anad!

We’re amazed to hear that you had such a positive experience . .

If you ever need any help in the future, we will always be here to support you.

Thanks again for choosing Mr Charger ⚡
Many Thanks,
Finn

Rated 5 out of 5 stars

MrCharger - Excellent service !

We had a faulty EvCharger that needed a warranty swap out after manufacturer was unable to fix it. I got in touch with Mr Charger and spoke with Finlee Brackstone who was extremely helpful . Once the replacement unit was sent by the manufacturer I called Finlee and he sorted the engineer out straight away! The local engineer, Dom arrived when he said he would and did an amazing job ! He was well prepared, understood exactly what he was doing, he gave me all of the necessary instructions in advance and his support was exemplary! I would highly recommend using MrCharger as they have well trained staff on every aspect .

June 19, 2026
Unprompted review
Mrcharger logo

Reply from Mrcharger

Thank you for taking the time to leave such a fantastic review Mrs Francis!

We're delighted to hear that you had such positive experience with Mr Charger. It's great to know that I was able to assist you throughout the warranty replacement process and ensure everything was arranged quickly once the replacement charger arrived.

We're also pleased to hear that Dom delivered the high standard of service we strive for. We take great pride in having knowledgeable, well prepared engineers who can provide clear communication and a professional installation experience from start to finish.

If you ever need any help in the future, we will always be here to support you.

Thanks again for choosing Mr Charger ⚡
Many Thanks,
Finn

Rated 5 out of 5 stars

Excellent company to do business with

Excellent company to do business with. Alan sorted out any issues that arose. The installation needed minor groundworks, and they found a slightly easier solution for routing the armoured cable.

June 12, 2026
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Reply from Mrcharger

Thank you so much for your fantastic 5 star review Andrew! I will be sure to pass this across to Alan.

We’re amazed to hear that you had such a positive experience . .

If you ever need any help in the future, we will always be here to support you.

Thanks again for choosing Mr Charger ⚡
Many Thanks,
Finn

Rated 5 out of 5 stars

Fast

Fast, professional and very neat work. Installer was punctual and did a good job. Very happy with the result.

June 12, 2026
Mrcharger logo

Reply from Mrcharger

Thank you so much for your fantastic 5 star review Andrew!

We’re amazed to hear that you had such a positive experience . .

If you ever need any help in the future, we will always be here to support you.

Thanks again for choosing Mr Charger ⚡
Many Thanks,
Finn

Rated 5 out of 5 stars

Mr Charger

Julian and their firm Mr Charger have provided a 7 star service from day 1 for our EV charger installation. Julian went far above and beyond to assist us for our more than 'complicated' installation!! always polite, professional and responsive. Installation was on time, clean and Professional. The Engineer knew what he was doing, clearly demonstrated by his skill which I witnessed as an Engineer in a different discipline. They didn't ask me to give this review, I wanted to take this opportunity to express my view so others can consider Julian and Mr Charger. Julian and Mr.Charger are my go to business for future requirements. If I could give 7 stars on here I would. Thank you Julian and Mr Charger!

June 4, 2026
Mrcharger logo

Reply from Mrcharger

Thank you so much for taking the time to leave such an incredible 5*review Nas.

We are delighted to hear that you were happy with the service provided by Julian and the team. Your installation sounds like it certainly presented some unique challenges, but we're pleased the team were able to find the right solution and deliver the project to the standard you expected.

At Mr Charger, we pride ourselves on being responsive, professional, and committed to supporting our customers from initial enquiry through to installation and aftercare, so it's fantastic to hear that this was reflected in your experience.

We'll be sure to pass your kind comments on to Julian and the engineer involved. Feedback like yours means a great deal to the whole team.

If you ever need any help in the future, we will always be here to support you.

Thanks again for choosing Mr Charger ⚡
Many Thanks,
Finn

Rated 5 out of 5 stars

Would recommend!

Professional, great communication. A* service
Many thanks

June 9, 2026
Mrcharger logo

Reply from Mrcharger

Thank you so much for your fantastic 5 star review Louise!

We’re amazed to hear that you had such a positive installation. .

Thank you again for choosing Mr Charger.

Kind regards,
Finn
The Mr Charger Team

Rated 5 out of 5 stars

There was a very quick response to my…

There was a very quick response to my enquiry and quick quote and then installation time and the job was performed to a very high standard very efficiently.

June 1, 2026
Mrcharger logo

Reply from Mrcharger

Thank you so much for your fantastic 5 star review Jason!

We’re amazed to hear that you had such a positive installation. .

Thank you again for choosing Mr Charger.

Kind regards,
Finn
The Mr Charger Team

Rated 5 out of 5 stars

Ayyappa and Thomas did an amazing work

Ayyappa and Thomas did an amazing work! I was discarded from other installers as I had to dig a 5m long trench in my garden, others quoted almost £5k for the same work. Ayyappa's communication throughout was exceptional, and on the day they left everything as good as new. I am based in Oxfordshire and they installed Hypervolt within 5 days from my enquiry.
I am very happy with their services and will definitely recommend them!

June 3, 2026
Mrcharger logo

Reply from Mrcharger

Thank you so much for your fantastic 5 star review Ms Alba!

We’re amazed to hear that you had such a positive installation, i will be sure to pass this over to Thomas & Ayyappa.

We’re also pleased to hear that you’re happy with your new Hypervolt charger.

Thank you again for choosing Mr Charger.

Kind regards,
Finn
The Mr Charger Team

Rated 5 out of 5 stars

Mr Charger Hawling street

Very polite lad and explained and listened when I asked questions . Very hot day but he did a great job and was tidy and had time to talk to my Autistic lad Noah who supplied him with drinks and felt like his helper . Would recommend Mr charger fully with the great service I got . A little late arriving but was kept up to date and that is great to have communication.

May 28, 2026
Mrcharger logo

Reply from Mrcharger

Thank you so much for your wonderful review and for taking the time to share your experience with us Leighton.

We're delighted to hear that you were pleased with the installation and the service provided. It's great to know that our engineer took the time to answer your questions, explain the process, and complete the work to a high standard, especially on such a hot day.

We're particularly pleased to hear that Noah enjoyed being part of the installation! It's lovely to know that the engineer made time to chat with him and helped make the experience enjoyable. Please pass on our thanks to Noah for keeping everyone supplied with drinks and for being such a great helper.

We also appreciate your understanding regarding the delayed arrival. While we always strive to be on time, we're glad that our communication kept you informed throughout.

Thank you again for your kind words and recommendation. Feedback like yours means a great deal to the entire Mr Charger team.

Kind regards,

The Mr Charger Team

Rated 5 out of 5 stars

New OHME home install

Efficient, friendly, knowledgeable and helpful coupled with great communication

May 28, 2026
Mrcharger logo

Reply from Mrcharger

Thank you so much for your fantastic 5 star review Neil!

We’re amazed to hear that you had such a positive installation. .

We’re also pleased to hear that you’re happy with your new Ohme Home Pro charger.

Thank you again for choosing Mr Charger.

Kind regards,
Finn
The Mr Charger Team

Rated 5 out of 5 stars

Amazing team and informed every STEP of the way

Amazing team and being kept informed via Text as well as via email. Very knowledgeable team, including the engineer. Very fast and effecient install of my electric charger (Ohme ePOD). I would reccomend Mr Charger to anyone thinking of having an EV chargepoint installed.

May 26, 2026
Mrcharger logo

Reply from Mrcharger

Thank you so much for your fantastic 5 star review!

We’re amazed to hear that you had such a positive experience with both our back office team and the installation engineer. Keeping our customers informed every step of the way is something we pride ourselves on, so it’s great to know this made a difference throughout your installation journey.

We’re also pleased to hear that you’re happy with your new Ohme ePOD charger and the efficiency of the installation process.

Thank you again for choosing Mr Charger and for recommending us! it truly means a lot to the whole team.

Kind regards,
Finn
The Mr Charger Team

Rated 5 out of 5 stars

Prompt service

Prompt service, knowledgable and a clean install. Would recommend!

May 9, 2026
Mrcharger logo

Reply from Mrcharger

Thank you for the 5 Star review Bill! i will be sure to pass this over to the team.

If you ever need any help in the future, we will always be here to support you.

Thanks again for choosing Mr Charger ⚡
Many Thanks,
Finn

Rated 5 out of 5 stars

Excellent installation experience

Excellent installation experience. Professional, punctual, and completed the work to a high standard. Clear communication throughout and everything works perfectly. Very satisfied with the service.

Tom is the Installer

May 26, 2026
Unprompted review
Mrcharger logo

Reply from Mrcharger

Thank you for the 5 Star review Nirmmal! i will be sure to pass this over to Tom.

If you ever need any help in the future, we will always be here to support you.

Thanks again for choosing Mr Charger ⚡
Many Thanks,
Finn

Rated 5 out of 5 stars

Amazing service from start to finish

Amazing service from start to finish. Luke was incredibly thorough and went above and beyond throughout the entire job. His work was exceptionally clean, and his attention to detail really stood out. He took great care to ensure minimal holes were made, and everything was completed to perfection. I can’t thank Luke enough for his professionalism and dedication. Highly recommend!

May 13, 2026
Unprompted review
Mrcharger logo

Reply from Mrcharger

Thank you for the 5 Star review Zahra! i will be sure to pass this over to Luke.

If you ever need any help in the future, we will always be here to support you.

Thanks again for choosing Mr Charger ⚡
Many Thanks,
Finn

Rated 5 out of 5 stars

Great service - 100% use again

Great service. Both personal and commercial work was completed. A*

May 18, 2026
Mrcharger logo

Reply from Mrcharger

Thank you for the 5 Star review Will! i will be sure to pass this over to the team.

If you ever need any help in the future, we will always be here to support you.

Thanks again for choosing Mr Charger ⚡
Many Thanks,
Finn

Rated 5 out of 5 stars

The whole process was smooth and quick

The whole process was smooth and quick. Very efficient staff

May 11, 2026
Mrcharger logo

Reply from Mrcharger

Thank you for the 5 Star review Pavan! i will be sure to pass this over to the team.

If you ever need any help in the future, we will always be here to support you.

Thanks again for choosing Mr Charger ⚡
Many Thanks,
Finn

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