Mrcharger Reviews 

414
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 180 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the polite, knowledgeable staff for their remarkable efficiency, ensuring a clean, tidy, and professional installation of the equipment. Many consumers note that communication throughout the entire process is exceptional, making the overall user experience completely smooth and remarkably hassle-free. However, some customers also noted frustrating issues regarding poor after-sales support and significantly delayed follow-up services from the team. A few reviewers experienced very long waiting times and difficulties getting timely responses when trying to resolve subsequent problems with their charging units.

What people talk about most

Service

Users describe positive interactions with service, highlighting prompt arrivals, professional attitudes, and... See more

Staff

People report positive experiences with staff, highlighting their professionalism, punctuality, and deep... See more

Customer service

Customers consistently note positive experiences with customer service, praising responsive, helpful staff... See more

User experience

Consumers find user experience to be an absolute delight, frequently praising the smooth, professional, and... See more

Quality

Clients share profound satisfaction regarding quality, frequently praising the exceptionally neat and tidy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had my EV charger fitted yesterday by Tom and couldn’t be more impressed. He was professional, friendly, and clearly knew his stuff. He explained everything as he went, sorted a hidden bonding issue... See more

Rated 5 out of 5 stars

Took a while to get a booking, but they lent me a granny charger to keep me going. Electrician did a fantastic neat and tidy job, also putting in the extra effort to ensure that cables were run inside... See more

Rated 5 out of 5 stars

Ayyappa and Thomas did an amazing work! I was discarded from other installers as I had to dig a 5m long trench in my garden, others quoted almost £5k for the same work. Ayyappa's communication throug... See more

Company replied

Rated 5 out of 5 stars

From quote to install to support afterwards MrCharger have been brilliant. The quote was thorough - no likelihood of hidden extras - and was completed in a reasonable timeframe. Installer was friendly... See more


Company details

  1. Electric Vehicle Charging Station
  2. Solar Energy Company

Written by the company

Mr Charger Ltd is a leading provider of electric vehicle (EV) charging solutions in the UK. We offer a wide range of services, including the supply, installation, and maintenance of EV charge points for homes, businesses, and public spaces. Our team of experts is dedicated to providing you with the best possible service, from initial consultation to aftercare support. We are committed to helping our customers make the switch to electric vehicles and to reducing their carbon footprint. We are proud to be an approved installer for leading EV charge point manufacturers, offering the best in design and technology. Our brand-agnostic approach means that we will help you find the best EV charge point for your needs. Mr Charger Ltd is a growing company with a national network of franchisees. We are committed to providing our customers with the highest level of service and support.


Contact info

4.8

Excellent

TrustScore 5 out of 5

414 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(414)

177 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Happy with everything...

My contact person (Ayyappa in Bicester) was very friendly and helpful. The online booking process for MrCharger is very clear and practical: you can see where in the overall process you are and send message(s) to your contact person...
After installation, Ayyappa helped me get the various apps installed and set up.

May 11, 2026
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Reply from Mrcharger

Thank you for the 5 Star review Ron! i will be sure to pass this over to Ayyappa.

If you ever need any help in the future, we will always be here to support you.

Thanks again for choosing Mr Charger ⚡
Many Thanks,
Finn

Rated 5 out of 5 stars

Highly recommend MR CHARGER -DG Spark…

Highly recommend MR CHARGER -DG Spark for EV charger installation. They managed to fit us in with a very quick turnaround due to urgency, which was greatly appreciated. The installation was completed neatly and professionally with a very clean finish. Pricing was also very affordable compared to others we checked. Excellent service overall. Thank you DG Spark.

May 14, 2026
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Reply from Mrcharger

Thank you for the 5 Star review Chandra! i will be sure to pass this over to the team.

If you ever need any help in the future, we will always be here to support you.

Thanks again for choosing Mr Charger ⚡
Many Thanks,
Finn

Rated 5 out of 5 stars

Very happy

Great communication. Fair price and all work done on time.

May 7, 2026
Unprompted review
Mrcharger logo

Reply from Mrcharger

Thank you for the 5 Star review Ross! i will be sure to pass this over to the team.

If you ever need any help in the future, we will always be here to support you.

Thanks again for choosing Mr Charger ⚡
Many Thanks,
Finn

Rated 5 out of 5 stars

Dom's installation today was…

Dom's installation today was excellent, trouble free, clean and tidy, very professional, so thank you. Plus Dom's regular contact with speedy replies to any issues due to myself having to defer the installation whilst waiting for EV grant to be authorised.
An asset to the the business.
Thank you.

(GOV EV grant scheme application submitted 5 week+ ago still not been processed /authorised by Grants dept, very disappointed and frustration with a scheme clearly not working as it did pre April 2026 when it was £350 (now £500) just left waiting to long, had to go ahead and pay full amount myself now as car due any day.

May 8, 2026
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Reply from Mrcharger

Thank you so much for your fantastic review and kind words Robert! We’re delighted to hear that you were happy with Dom’s installation and the service provided throughout the process.

We always aim to deliver a professional, tidy, and stress free experience, so it’s great to know Dom’s communication and workmanship made a positive impression. We’ll be sure to pass your feedback on to him he will really appreciate it.

We completely understand your frustration regarding the EV grant delays and appreciate your patience throughout the process. Unfortunately as of April it was new guidelines so the approval times have been a bit delayed and are outside of our control, but we’re glad we could still get everything installed and ready for the arrival of your new vehicle.

Thank you again for choosing Mr Charger and for taking the time to leave such a detailed review. We truly appreciate your support and wish you many happy miles with your new EV!

If you ever need any help in the future, we will always here to support you.

Thanks again for choosing Mr Charger ⚡
Many Thanks,
Finn

Rated 5 out of 5 stars

Tesla Charger, Bangor

Stephen from SQ electrical (through Mr Charger) was brilliant. Prompt replies and tidy work. Would 100% recommend

April 29, 2026
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Reply from Mrcharger

Thank you for the 5 Star review Alistair! i will be sure to pass this over to Stephen.

If you ever need any help in the future, we will always be here to support you.

Thanks again for choosing Mr Charger ⚡
Many Thanks,
Finn

Rated 5 out of 5 stars

Definitely recommend

Quick, easy, reasonable price and job well done! Definitely recommend.

May 5, 2026
Mrcharger logo

Reply from Mrcharger

Thank you for the 5 Star review Matt! i will be sure to pass this over to the team who did your install.

If you ever need any help in the future, we will always here to support you.

Thanks again for choosing Mr Charger ⚡
Many Thanks,
Finn

Rated 5 out of 5 stars

Good communication & easy to book the…

Good communication & easy to book the install of my Tesla charger. Fast & tidy installation. Friendly service and the installation technician kept me informed of progress, and made sure that the charger was updated & working before he left. I recommend MrCharger.

April 23, 2026
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Reply from Mrcharger

Thank you for the 5 Star review Alan! i will be sure to pass this over to the team who did your install.

At Mr Charger we love to give our customers the best experience and it certainly sounds like you was pleased with the services Mr Charger provided for you!!

If you ever need any help in the future, we will always be here to support you.

Thanks again for choosing Mr Charger ⚡
Many Thanks,
Finn

Rated 5 out of 5 stars

Great Service and Expert Advice from Mr Charger

I’m extremely pleased with the service provided by the Mr Charger team for installing an EV charger at my property. My home is a Victorian building with a rather awkward driveway layout, but thanks to Paul’s expertise and guidance, the installation process was straightforward and hassle-free. The work was completed to a high standard, everything functions perfectly, and the end result is exactly what I was hoping for. I would highly recommend their services—very happy overall!

April 27, 2026
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Reply from Mrcharger

Thank you for the 5 Star review Abigail! i will be sure to pass this over to the team who did your install.

We’re delighted to hear that you’re so pleased with your installation, especially given the challenges of working with a Victorian property and a more complex driveway layout. It’s great to know that Paul’s expertise and guidance helped make the process smooth and hassle free for you.

We take great pride in delivering high-quality workmanship and ensuring everything is completed to the highest standard, so it’s very rewarding to hear that everything is working perfectly and meets your expectations.

If you ever need any help in the future, we will always be here to support you.

Thanks again for choosing Mr Charger ⚡
Many Thanks
Finn

Rated 5 out of 5 stars

An extremely professional set up and…

An extremely professional set up and service.
Their contractor Alert Renewables did a first class job even when things didn’t go according to plan. It transpired the property was not actually earthed! Domonic contacted National Grid emergency line and they sent out operatives to rectify the situation within the hour. Throughout Domonic remained calm reassuring and professional.
I would definitely recommend
Kind regards

April 28, 2026
Mrcharger logo

Reply from Mrcharger

Thank you for the 5 Star review Kevin! i will be sure to pass this over to the team who did your install.

We’re delighted to hear that you were pleased with the service provided and that the installation was handled professionally, even when unexpected issues arose. Situations like this can be very challenging, but it’s great to know that Domonic was able to act quickly, remain calm, and ensure everything was resolved safely and efficiently with the support of the National Grid team.

If you ever need any help in the future, we will always be here to support you.

Thanks again for choosing Mr Charger ⚡
Many Thanks
Finn

Rated 5 out of 5 stars

Booking the installation was very easy

Booking the installation was very easy. No hassle at all. Within a few days the EV charger was installed. Brilliant job.

April 23, 2026
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Reply from Mrcharger

Thank you for the 5 Star review Jiri! i will be sure to pass this over to the team who did your install.

we strive to give our customers the best experience and it certainly sounds like you was pleased with the services Mr Charger provided for you!!

If you ever need any help in the future, we will always be here to support you.

Thanks again for choosing Mr Charger ⚡
Many Thanks,
Finn

Rated 5 out of 5 stars

Excellent service and communication…

Excellent service and communication from quoting through to on-site installation. Great work from Alan and Scott

April 20, 2026
Mrcharger logo

Reply from Mrcharger

Thank you for the 5 Star review James! i will be sure to pass this over to the team who did your install.

we strive to give our customers the best experience and it certainly sounds like you was pleased with the services Mr Charger provided for you!!

If you ever need any help in the future, we will always be here to support you.

Thanks again for choosing Mr Charger ⚡
Many Thanks,
Finn

Rated 4 out of 5 stars

Installation ok

Installation ok , didn’t use a dust sheet and left it not very clean were he was working .

April 26, 2026
Mrcharger logo

Reply from Mrcharger

Thank you for your review and for sharing your feedback with us William.

We’re pleased to hear that you were satisfied with the installation itself. However, we’re sorry to learn that the working area was not left as clean as it should have been. This is not the standard we aim to deliver, and we take your comments seriously.

We will be addressing this with our installation team to ensure that proper care, including the use of dust sheets and thorough clean-up, is consistently carried out on every job.

Your feedback is invaluable in helping us improve our service, and we truly appreciate you taking the time to highlight this.

If you ever need any help in the future, we will always be here to support you.

Many Thanks,
Finn

Rated 5 out of 5 stars

Best in Class and super efficient

I recently had Mr Charger install an EV charger at my home, and I couldn’t be more impressed with the entire experience. Their approach was absolutely amazing from start to finish — professional, friendly, and clearly focused on doing things the right way, not the easy way.

The team’s customer service was outstanding, and their attention to detail really showed. They were super efficient, the installation was completed to a very high standard, and the final result looks incredibly professional. It’s clear they take real pride in their work.

Thank you, Mr Charger — I can highly recommend them to anyone looking for a top‑quality EV charger installation.

April 21, 2026
Mrcharger logo

Reply from Mrcharger

Thank you for the 5 Star review Thomas! i will be sure to pass this over to the team who did your install.

we strive to give our customers the best experience and it certainly sounds like you was pleased with the services Mr Charger provided for you!!

If you ever need any help in the future, we will always here to support you.

Thanks again for choosing Mr Charger ⚡
Many Thanks,
Finn

Rated 5 out of 5 stars

Prompt

Prompt, competitive and a good product. Thank you

April 13, 2026
Mrcharger logo

Reply from Mrcharger

Thank you for the 5 Star review Matt! i will be sure to pass this over to the team who did your install.

If you ever need any help in the future, we will always here to support you.

Thanks again for choosing Mr Charger ⚡
Many Thanks,
Finn

Rated 5 out of 5 stars

Great Ev charger

Great advice and help in my purchase, brilliant service

April 2, 2026
Mrcharger logo

Reply from Mrcharger

Thank you for the 5 Star review Keith! i will be sure to pass this over to the team who did your install.

If you ever need any help in the future, we will always here to support you.

Thanks again for choosing Mr Charger ⚡
Many Thanks,
Finn

Rated 5 out of 5 stars

Excellent service provided from start…

Excellent service provided from start to finish. Rebecca was brilliant with getting everything organised and setup and Oliver did a fantastic job with my Ohme Pro charger installation. Would thoroughly recommend.

April 2, 2026
Mrcharger logo

Reply from Mrcharger

Thank you for the 5 Star review Adam! i will be sure to pass this over to the team who did your install.

If you ever need any help in the future, we will always here to support you.

Thanks again for choosing Mr Charger ⚡
Many Thanks,
Finn

Rated 5 out of 5 stars

Great service from initial enquiry

Great service from initial enquiry, really helpful guidance and on through to very efficient installation. Thank you!

April 10, 2026
Mrcharger logo

Reply from Mrcharger

Thank you for the 5 Star review Andy! i will be sure to pass this over to the team who did your install.

If you ever need any help in the future, we will always here to support you.

Thanks again for choosing Mr Charger ⚡
Many Thanks,
Finn

Rated 5 out of 5 stars

Highly recommended

Highly recommended. Great communication throughout the work and a good job in the installation of the ev charger.

April 10, 2026
Mrcharger logo

Reply from Mrcharger

Thank you for the 5 Star review Reeza! i will be sure to pass this over to the team who did your install.

If you ever need any help in the future, we will always here to support you.

Thanks again for choosing Mr Charger ⚡
Many Thanks,
Finn

Rated 5 out of 5 stars

These guys did such a brilliant job

These guys did such a brilliant job.
Got here on time, worked fast, professional installation of my Tesla charger, and really respectful in coming in and out the house around the kids, etc. not to mention super cost effective.

Would HIGHLY recommend.

April 8, 2026
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Reply from Mrcharger

Thank you for the 5 Star review Rafid! i will be sure to pass this over to the team who did your install.

If you ever need any help in the future, we will always here to support you.

Thanks again for choosing Mr Charger ⚡
Many Thanks,
Finn

Rated 4 out of 5 stars

The electric engineer

The electric engineer, was good in explaining, very knowledgeable & clear. The completed work was done in satisfactory manner

April 1, 2026
Mrcharger logo

Reply from Mrcharger

Thank you for the review Pami! i will be sure to pass this over to the team who did your install.

If you ever need any help in the future, we will always here to support you.

Thanks again for choosing Mr Charger ⚡
Many

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