mResell.nl Reviews 513

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Excellent, delivery in 3 days, installation smooth, ipad 2017, 128 GB, looks like new, so far best experience, just all email and text comes in Nederland, but google translate is your friend :-) De... See more

Company replied

Rated 5 out of 5 stars

I like that you can see the battery capacity of the phone before ordering. I ordered an iPhone in good condition and as a side note there appears to be a bit of dust under the front camera. However I... See more

Company replied

Rated 5 out of 5 stars

I ordered iphone 16 pro max 250gb. First i was skeptical but after using this for a few days, I’ll say I’m completely satisfied. Battery is 100% with 230 cycles which is not real indeed it give me a g... See more

Company replied

Rated 5 out of 5 stars

We ordered our laptops with DHL Express on a Saturday and by mid Tuesday they arrived. Both ordered macbook pros are in top condition, can't really tell they are second-hand: one is 2017 and the other... See more

Company replied

Company details

  1. Electronics Company
  2. Cell Phone Store
  3. Used Computer Store

Written by the company

Apple-producten voor minder geld – mResell biedt een snelle, veilige, groene manier voor consumenten en bedrijven om tweedehands Apple-producten te verkopen en te kopen. Twee op de drie Europeanen zouden hun huidige digitale apparaten langer willen blijven gebruiken als de prestaties er niet noemenswaardig onder lijden. Elektronisch afval is wereldwijd een grote uitdaging voor het milieu en een van de snelst groeiende afvalstromen in de EU en de wereld. Bewustwording leidt tot nieuw gedrag bij consumenten en bedrijven – Herstellen, hergebruiken, herverkopen & recycleren. De verkoop van nieuwe Apple-producten leidt tot enorme hoeveelheden gebruikte producten en een opkomende markt voor tweedehands producten. Als verkopers bieden we kopers een nieuwe, snelle, veilige en groene optie zonder de rompslomp van C2C-transacties. Als klant, wanneer je een apparaat van ons koopt of iets aan ons verkoopt, profiteer je altijd van: een gratis milieuvriendelijke verzending voor zowel verkopen als kopen een garantie van 12 maanden gratis retourneren binnen 14 dagen Momenteel is mResell actief op 10 markten in Europa en Australië.


Contact info

4.8

Excellent

TrustScore 5 out of 5

513 reviews

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Rated 1 out of 5 stars

Totally shady and untrustworthy

I won't trust this service! They are totally shady and untrustworthy.

To explain:
I have a Macbook Pro "15, which I have checked upfront and is in perfect shape. I stumbled on mResell and decided to sell the MacBook Pro via them.

When uploading the info on the mResell website, they estimated my MacBook Pro €870, which was in line with my expectations. Note: the online estimate and 'intake' process should have raised a red flag as anyone in their right mind would want to know way more about the product to give an accurate estimate than they do.

Once mResell received the Macbook Pro, they offered €569 because they claimed the Macbook had a 'swollen battery'. When asking them for a legit report of their findings, they could not produce one. When I pushed more, they sent me an image of an open computer, which I had no way of telling it was even mine.

I declined their offer for this reason and am now awaiting the Macbook Pro to be sent back to me. I can only hope it will come back as I had sent it: wrapped in the original packaging, with a transparent computer seal over the MacBook Pro, like when I received it from Apple.

I would recommend to NOT use any service of mResell.

September 20, 2021
Unprompted review
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Reply from mResell.nl

Hi, we are sorry to hear that you are not satisfied with our service. The whole procedure is described in our T&C, where it is clearly stated, that the website's value is only an estimated one, which will be paid out IF your device meets your description. It is also mentioned, that each device needs to pass the Apple battery test, which your device failed due to the battery being swollen. A photo of the swollen battery has been provided to you as proof. Because of that, the value was deducted by the costs of having the battery replaced. You were informed accordingly and you were able to accept or decline our offer. All in all, we followed the guidelines described in our Terms and conditions, which you accepted and read before selling your device.

Rated 5 out of 5 stars

Outstanding

Outstanding! The best way to sell unwanted Apple products for a good price

July 12, 2021
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Reply from mResell.nl

Thank you for your feedback.

Rated 5 out of 5 stars

Great experience

Great experience, easy and no hiccups, went just as promised.

June 27, 2021
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Reply from mResell.nl

Thank you for your feedback.

Rated 4 out of 5 stars

Everything went smooth

Everything went smooth, apart from DHL service points. An option of another shipping company would be appreciated.

May 4, 2021
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Reply from mResell.nl

Thank you for your feedback.

Rated 5 out of 5 stars

Easy and trust worthy

That was the easiest, fastest and stressless transaction that I ever done. The iMAC that I bough is just the right computer for me and I could not be happier.

April 25, 2021
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Reply from mResell.nl

Thank you for your feedback.

Rated 4 out of 5 stars

Great user service

Great user service, no big fuss, and short sending time, seen as they provided the DHL express ticket thingy.
Defo going use it again!

April 17, 2021
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Reply from mResell.nl

Thank you for your feedback.

Rated 5 out of 5 stars

Perfect

The macbook came in perfect condition worth the money

April 17, 2021
mResell.nl logo

Reply from mResell.nl

Thank you for your feedback.

Rated 4 out of 5 stars

The phone is good

The phone is good, but the information giving about the battery is not wat i found, and atlearst there should be a Screen protector

February 15, 2021
mResell.nl logo

Reply from mResell.nl

Thank you very much for your feedback. You can actually buy a screen protector along with your iPhone.

Rated 5 out of 5 stars

Excellent service

Excellent service. The macbook I received is as good as new.

February 11, 2021
mResell.nl logo

Reply from mResell.nl

Thank you very much for your feedback :)

Rated 5 out of 5 stars

Goed

Goed. I was a little worried at first, but now I've sold it to them.

January 8, 2021
mResell.nl logo

Reply from mResell.nl

Thank you very much for your feedback :)

Rated 5 out of 5 stars

Trustful

Trustful. Fast delivery. Me happy!

January 2, 2021
mResell.nl logo

Reply from mResell.nl

Thank you very much for your feedback :)

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