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Rated 2 out of 5 stars

Slow shipping service and customer service response. Then lost two of my chairs we reported and customer service said they will replace but a week has gone by now without a shipping confirmation an... See more

Rated 4 out of 5 stars

There was a little confusion regarding delivering. Website showed only a single shipment, while order was shipped in two shipments received a couple of days apart. After receiving the first shipment... See more

Rated 1 out of 5 stars

Scam company. Ordered a month ago. Never received shipping confirmation, and did not receive a response back asking for an update. I do not expect to receive anything. Avoid scam.

Rated 5 out of 5 stars

Ordered a Edison Professional EP-365 Bluetooth Speaker on Thursday afternoon and it arrived Tuesday morning. ( Delivery quoted 2-6 days) I had my doubts since this was my first purchase from MrGreatde... See more

Company details

  1. Appliance Parts Supplier

Information provided by various external sources

YES, YES and YES! Finally a company with the real deals. Look no further, MrGreatdeals.com have Everything you needed with a great price.


Contact info

3.1

Average

TrustScore 3 out of 5

80 reviews

5-star
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Rated 2 out of 5 stars

Slow shipping service and customer…

Slow shipping service and customer service response.

Then lost two of my chairs we reported and customer service said they will replace but a week has gone by now without a shipping confirmation and reply after three emails.

June 13, 2022
Rated 1 out of 5 stars

Scam company

Scam company. Ordered a month ago. Never received shipping confirmation, and did not receive a response back asking for an update. I do not expect to receive anything. Avoid scam.

June 3, 2022
Rated 1 out of 5 stars

Still haven’t received my item

It’s been a month since I ordered my item, and have NOT received it yet. I sent an email about getting my money back and no one has responded back to it. This was a waste of money. If I had known this was going to happen, I would never have ordered from them. It was supposed to be a gift for my daughter’s birthday, and I ended up having to spend more money and buy it elsewhere to have it in time for her. Not happy. Will NOT order from them again or recommend them to anyone!

May 29, 2022
Rated 1 out of 5 stars

Unreliable and very sketchy

Had to Contact Seller and ask where shipment was after 3 weeks? We were told that it had shipped 2+ weeks ago. They said it was out of stock and would refund the price immediately. After telling us it was already shipping. We check the web page and it showed 7 available to purchase.
The only good thing to say about them is that I received our refund within the day.
Will never use them again.

May 22, 2022
Rated 1 out of 5 stars

I was sent the wrong size containers

I was sent the wrong size containers. I took the order back to UPS & they said you didn't have a forwarding address & they believe it's a scam. So I tried calling & didn't have an order number available & now I seem to be stuck with these containers. I'm so frustrated

May 9, 2022
Rated 2 out of 5 stars

I received the wrong tv that I…

I received the wrong tv that I purchased from you guys. The website showed the exact one I needed and then when the tv arrived it was completely different from the pictures on the website. I wanted an exchange of the tv with the one I ordered but I never received a response from you guys pertaining to the problem. I called 4 times, no response. Then I emailed you guys twice and still haven't heard anything. If this issue doesn't get resolved, I will probably never buy from you guys again.

April 7, 2022
Rated 1 out of 5 stars

Scam!! Do not buy!

Scam! I’ve sent 4 emails that I need to return this item and no response at all.

April 5, 2022
MrGreatdeals.com logo

Reply from MrGreatdeals.com

Hello Kristi,
Apologize for the delay in response.
We are extremely short staffed again at the moment due to the recent Covid case surge in the area. I'm trying my best to respond.

We always accept return within 90 days, please send the item back to us for full refund.
I have forwarded the instruction in the email.

Rated 2 out of 5 stars

Ordered sectional sofa

Ordered sectional sofa. Delivery timeliness went as expected. Delivery guys were great and professional. Sectional was supposed to be brown but item delivered was gray. Delivery guys recommended we accept it and if we don't like it they would come pick it back up. Mr. Great Deals has said they put in a return request but a month later I am not getting a response. Appears I am stuck with the wrong colored sofa. Not good company policy. Unless they correct this issue I will never purchase or recommend them again. Not a happy customer.

March 15, 2022
Rated 4 out of 5 stars

Not perfect, but very satisfied overall

There was a little confusion regarding delivering. Website showed only a single shipment, while order was shipped in two shipments received a couple of days apart. After receiving the first shipment, I emailed supported and did receive a prompt response. Got the second package the day after. The small confusion keeps them from getting a five star, but overall happy with the experience and also happy with their feedback.

February 15, 2022
Rated 2 out of 5 stars

i wanted Langer organic Nectar.

i still want the Langers Organic Mango Nectar.--a 2pack package for about $31.00. I will have to reorder it

February 4, 2022
MrGreatdeals.com logo

Reply from MrGreatdeals.com

Hi Chuck, your order was damaged during UPS delivery. We received the notification and hence have issued full refund to you. Please reorder it again. Apologize for the inconvenience.

Rated 5 out of 5 stars

Great experience

Great price, great communication, great service. Very rare in today’s world. My experience could not have been better.

January 6, 2022

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