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Rated 2 out of 5 stars

Slow shipping service and customer service response. Then lost two of my chairs we reported and customer service said they will replace but a week has gone by now without a shipping confirmation an... See more

Rated 4 out of 5 stars

There was a little confusion regarding delivering. Website showed only a single shipment, while order was shipped in two shipments received a couple of days apart. After receiving the first shipment... See more

Rated 1 out of 5 stars

Scam company. Ordered a month ago. Never received shipping confirmation, and did not receive a response back asking for an update. I do not expect to receive anything. Avoid scam.

Rated 5 out of 5 stars

Ordered a Edison Professional EP-365 Bluetooth Speaker on Thursday afternoon and it arrived Tuesday morning. ( Delivery quoted 2-6 days) I had my doubts since this was my first purchase from MrGreatde... See more

Company details

  1. Appliance Parts Supplier

Information provided by various external sources

YES, YES and YES! Finally a company with the real deals. Look no further, MrGreatdeals.com have Everything you needed with a great price.


Contact info

3.1

Average

TrustScore 3 out of 5

80 reviews

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Rated 1 out of 5 stars

Totally disreputable outfit

Ordered a wooden play structure. Package arrived with obvious damage. Upon inspection, pieces were missing. Contacted them and received no reply after multiple attempts. After about a month, received an email stating that they did not have replacement parts. Only solution would be to mail the box back at my expense. In the meantime the actually manufacturer delivered all the missing parts from the factory at no cost to me. Mrgreatdeals is a reseller operating essentially as a scammer. NEVER deal with them!

January 27, 2021
Unprompted review
MrGreatdeals.com logo

Reply from MrGreatdeals.com

Hello Alan, we never received any communication from you after we responded. As a reseller, we do not carry the parts. But we can always arrange return or replacement. Based on our last email, we asked if you want to return it but never hear back from you. For order that was damaged, we always pay and arrange return for our customers. We process thousands of orders everyday, we are definitely not scammer. Please contact us at support@mrgreatdeals.com if you have any further questions.

Rated 1 out of 5 stars

Zero was not an option

Zero was not an option, so they get a star. Product damaged , never offloaded. Been waiting for an answer for a month, now all I got is “ it shows it was delivered. No answering emails or phone calls, very unprofessional, AND I found product less expensive elsewhere.

December 24, 2020
Unprompted review
Rated 1 out of 5 stars

Ordered a toy for Christmas on December…

Ordered a toy for Christmas on December 5th. Never received it!!!

December 19, 2020
MrGreatdeals.com logo

Reply from MrGreatdeals.com

Hello,
Upon checking your order was shipped on 12/5, USPS scanned it on 12/15 and it has already been delivered. On 12/30.
It took much longer than expected due to delays from USPS due to holiday and Covid. We deeply apologize if this has caused any inconvenience. Please feel free to reach us if you have any questions.

Rated 5 out of 5 stars

i was skeptical too

i am so glad i purchased from MRGREATDEALS, i too did my research before making the final purchase. i went with standard shipping, which was free and my item arrived the NEXT DAY by UPS. will definitely purchase again.

December 15, 2020
Unprompted review
Rated 1 out of 5 stars

Buyer beware!

Buyer beware! We ordered from Mr Great Deals on Dec 5th, showing 2-6 days for shipping, and it was marked a shipping label was created on Dec 6th and was waiting to very picked up. As of today, 9-10 days later, our order has not shipped. I sent an email asking about the status of our order and have yet to get a response.

December 15, 2020
Unprompted review
MrGreatdeals.com logo

Reply from MrGreatdeals.com

Hello,
We have already shipped your order. But USPS still have not scan it.
Unfortunately, according to USPS, there are unprecedented delays due to Covid19 and limited staff, they are running huge delay. This is on the news and also annouced it on their website.
We are also getting slammed with all the orders and emails. We are trying our best to response asap but it will take sometimes.
Apologize for the inconvenience this may causes.

Rated 5 out of 5 stars

I am extremely pleased with my…

I am extremely pleased with my Christmas tree. It came extremely fast and was really quick and easy to put up. This is the first year I have put up a tree in a few years as my older artificial tree was very bulky and was not pre-lit. It was more of a bother that it was worth. This one went up in record time. I also like that this one has several light settings colored as well as white. Blinking or constant. I would definitely recommend it to anyone. The price was really great too.

December 12, 2020
Rated 2 out of 5 stars

I have many issues with this company.

I have many issues with this company.
They do not return emails, telephone calls, there is ABSOLUTELY no CUSTOMER SERVICE. Order an item did not see any movement on the item for 5 days, emailed them product started moving. I have been requesting instructions on returning the product and still do not get any response. the worst company I have EVER dealt with. Save the headache order from another company.

December 8, 2020
Unprompted review
MrGreatdeals.com logo

Reply from MrGreatdeals.com

Hello,
We are sorry for the delay in our response. We are experiencing unusually high email volume due to Covid19 and holiday season, preventing us to reply in a timely manner. Upon checking, we have already arranged return for you. If you have anymore question or concern., please contact us at Support@mrgreatdeals.com

Rated 1 out of 5 stars

Seems Fishy

Going on 16 days with no update on my order which said 2-6 days shipping and can't get ahold of anyone. Do not recommend.

November 11, 2020
Unprompted review
MrGreatdeals.com logo

Reply from MrGreatdeals.com

Hello,
Apologize for the delay, upon checking with our supplier, your item is backordered and we have issued a full refund to you. If you have anymore question or concern., please contact us at Support@mrgreatdeals.com

Rated 5 out of 5 stars

Excellant and fast delivery

Ordered a Edison Professional EP-365 Bluetooth Speaker on Thursday afternoon and it arrived Tuesday morning. ( Delivery quoted 2-6 days) I had my doubts since this was my first purchase from MrGreatdeals.com and I read a couple bad reviews. I decided to make the purchase because I realize as a business owner that all customers can not be satisfied. I am very pleased and will surely order from here in the future.

June 30, 2020
Unprompted review

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