Mr Muck's Garden Supplies  Reviews 1,231

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 114 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, noting its effectiveness in enriching soil and promoting plant growth. Many consumers appreciate the well-rotted and fine-grained nature of the compost, highlighting its suitability for gardening needs. The ordering process is frequently described as simple and efficient, with many reviewers planning to reorder. Delivery service is also highly rated, with customers commending the promptness, helpful drivers, and good packaging. However, some customers experienced issues with delivery, citing poor communication, late arrivals, or damaged packaging. A few reviewers also expressed dissatisfaction with the product quality, mentioning the presence of stones, wood, and clay in their compost, which they felt was a decline from previous orders. Additionally, some people reported difficulties with customer service, including unanswered emails and a lack of resolution for product concerns.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many consistently praising it as excellent,... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speedy and... See more

Quality

Consumers consistently report high satisfaction with product quality, describing items as excellent,... See more

Order

Reviewers highlight positive aspects of order, noting the process is generally easy and efficient, with many... See more

Price

Customers had ambiguous experiences with price, with many reviewers finding the price to be reasonable,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been very pleased with the product every time I have placed an order with Mr Muck over the past few years. It has always been well rotten (and therefore a nice consistency to work with and not... See more

Company replied

Rated 5 out of 5 stars

Busy time of year but our delivery arrived on time. Fantastic delivery driver - very helpful. The composted manure has been put in our redesigned garden and we are sure that the plants will appreciat... See more

Company replied

Rated 5 out of 5 stars

I ordered the farmyard manure and mushroom compost mix which is fine grained and well rotted. It looks as though it will vastly improve the structure of my garden soil. The consignment was expertly d... See more

Company replied

Rated 5 out of 5 stars

First time ordering from Mr Muck. Ordering was simple. Delivery very quick and goods bought were of good quality and well packaged. Would order again and recommend to gardening enthusiasts

Company replied


Company details

  1. Mulch Supplier
  2. Garden Center

Written by the company

Mr Muck’s Garden Supplies is an established family business now spanning over 3 generations of the Blair family, Which has been supplying high-quality manure, composts, and soil improvers since we established in 1996. We have grown since our early days and now have distribution centers in Yorkshire, the Midlands and Lancashire but our business still offers the same quality products and a high level of customer service with many happy repeat customers. Our products are perfect for small town gardens, allotments, stately homes & we supply many schools and local authorities throughout the UK. We cater for small orders from 10 sacks to full arctic loads carrying 2000 sacks.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 38% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 1 out of 5 stars

I ordered 40 bags of compost - Bad delivery plan

I ordered 40 bags of compost. Arranged to deliver on the 9th May 2025 as I was going to at home. But instead it was delivered on the 7th when we were not at home without any phone call. It was left on the drive was in front of our garage and we could not use the garage to put our car in. This was a very irresponsible act and the person who delivered had no common sense, not leave bags of compost on the derive way. Very bad experience as we had to do it ourselves in the dark to get the cars in.

May 7, 2025
Rated 5 out of 5 stars

Efficient

Efficient, swift delivery. Good Product

May 2, 2025
Mr Muck's Garden Supplies  logo

Reply from Mr Muck's Garden Supplies

thank you for your review.

Rated 3 out of 5 stars

Love the product and the service at the…

Love the product and the service at the company but delivery was awful. Very grumpy delivery driver complaining about our large drive as it is shale and even refused to drop the pallet on grass!!

April 29, 2025
Mr Muck's Garden Supplies  logo

Reply from Mr Muck's Garden Supplies

thank you for your review.

Rated 5 out of 5 stars

Didn’t get off to a great start…

Didn’t get off to a great start initially, with a wait time of 10 days before delivery, split bags of compost and missing item from my order, they quickly refunded me and sent me two free bags of manure to compensate for the contents lost. The organic manure compost was good quality and did not smell!! Despite the initial hurdles I would order from these guys again.

April 11, 2025
Mr Muck's Garden Supplies  logo

Reply from Mr Muck's Garden Supplies

thank you for your review.

Rated 5 out of 5 stars

Simply the Best!

Ordering is easy and efficient, free fast delivery we got ours within two days. We bought Mr Muck manure compost (black gold) and have done for years to grow vegetables and flowers, and they all love it too!
We won’t use any other the quality of our plants and crops improves immensely because we use it.

April 8, 2025

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