MrPrice Reviews 217

Love their sport division. My daughter started playing hokey and she found everything she needed with them.

Visited north Main Street, cork, today. Went to pay, was told the note I presented wasn’t in good enough condition to be acceptable. It was ripped but I didn’t notice until it was pointed out. At the time I was slightly shocked so handed over another note but upon reflection I gave them legal tender and they said nope!!!! There’s no signs saying we only take mint crisp notes 🤷🏼‍♀️

Daniel in the dundalk store was doing a great job of serving my co worker when he was rudely interrupted and quite frankly argued with by his 'manager'
A simple transaction made awkward and confrontational. I honestly think the 'manager' needs customer service training.
Again well done Daniel for being very helpful. I'm only sorry your manager hasn't learned from you.

I was at your Mr Price branch in Westwood Mall Durban, I went to open up a Mr Price account the sales advisor that assisted me was Ziningi she was the most friendly and very helpful, she was just to happy to assist me, Mr price needs more of her.. Thank you team Westwood it was my first visit their and an awesome one.. J Pillai

Was in Mr price midleton at 8.45 this morning, 1 customer at checkout, 1 staff member serving him. 2 staff members at counter blowing up balloons. Walked past customer to next checkout to be informed by one of the balloon blowers that "Laura (the girl already serving) will look after you in a minute". Went back and stood in line and waited....and waited......and waited. Guy in front of me still being served. I had two items to check out. Balloon blowers still happily blowing/bursting balloons. Put my two items on counter and said "you know what ladies, I think I'll give my custom to Tesco" upon which balloon blowers number one said "yeah, you do that". Needless to say, will never return. Appalling service, no customer appreciation, serious staff and management training required.

Mr price Waterford, on the ring road , the shop assistant , Susan was so helpful to my daughter who is planning a christening , she went out of her way to help us , giving advice on what type of balloons would suit the venue that was picked , I would definately recommend this shop for all your party needs
Brenda -Waterford

Mr. Price used to be The Best place for balloons. Twice recently I bought balloons, helium filled, paid extra for gel so they would last…..almost immediately they started to deflate.

Had everything I needed, but prices have definitely gone up.

Athlone store is an absolute disaster. I've been to this store multiple times and without fail they always overcharge me on at least one item every transaction (also the same in Mullingar) and won't offer the products at the displayed price, I've also been caught out multiple times in the past paying more for products and only realising when I got home and checked my receipt, I now always check before leaving the store.

At this stage I feel like the price tags displayed under the products are deliberately mislabelled as I read other customers are having the same problem in other stores around the country. I'd like to point out that not once have I been undercharged. It's run by kids and there's a couple of extremely rude male staff members working there. When I questioned being overcharged yet again at the weekend I was told by a member of staff he didn't care and laughed at by two male members of staff, including the manager who was extremely condescending, absolute imbeciles working here. The excuse was that customers move the labels, which is an absolute lie, it happens too often and feels orchestrated.

Management really need to step in and train these people in customer service. I love shopping here but I think this is the end of the road for me. Get it together MrPRICE, you're losing customers.

I'd also like to know what your policy is as regards to mislabelled products, doesn't seem to be a mention of it on their website, conveniently.

Update 25/4/2023 - In response to my complaint I was contacted by a lovely lady from head office who took the matter very seriously and reassured me the issue would be dealt with quickly. A few days later a follow up call confirmed the process had already began to rectify the problem. I'm extremely happy with how the issue and I have been treated and will continue to shop in MrPRICE going forward thanks to the fantastic customer service I received from head office.

Mr price is one of d best stores n bandon and I always love shopping there esp when they have so much and never run out of what I'm looking for . Plus d staff are always so helpful esp at d tills. I highly recommend this place to any one.
My registration number is IE 1646WB

Had been several times in Mr prices and all the times had been useful and easy.
I liked it

I went to my to Mr price at Jabulani mall the Service I received from Lebo she's the supervisor it was soon excellent, keep it up girl you good with people

Poor management . By changing Manager you can improve your management

Employees in Bandon store has very bad attitudes towards consumers regarding incorrect pricing listed in store. Not the first time this has happened.

Visited store in Kilkenny on 14/12/2022 very rude staff whilst serving , no eye contact or smile , maybe a staff trading day in customer service is needed

Good choice of household cleaners at knockdown prices. Only one person on Till as others taken up with blowing up balloons. Could this have a separate Till? Waiting time in Queue far too long.

Great store in Cavan... was there this morning... lots of lovely things... at great prices...i go in looking for a few things ... but always leave with more... you can always find exciting gifts at Mr price... why pay more at other stores... staff are helpful today siobhan was friendly too 😊

Relating to Mr Price in Midleton, Co. Cork…
My partner and 5 year old daughter were in here today, 5yr old needed the loo, 2 young members of staff refused to let her use the toilet and told them to go over to Tesco. On way over the tesco she couldnt hold it and wet herself.
Mr price advertises themselves as local and irish, how does a “local irish” company not let a 5year old child use their toilet??
Tried to ring them to complain as i wasnt present myself but the mobile number on google search doesnt answer.
Would love to speak further to a member of management about this shocking carry on!

Hi visited the Musgrave centre Mr Price entered the door explaining to the security need an exchange,she checks the packet and pulls out my underwear in public saying I am not allowed to exchange,ok I understood that,calls the manager and he tells me the same thing,I am upset because she pulls out my underwear in public embarrassing me, I am very 😡 😞 Thinking Twice at shopping at Mr Price

Absolutely horrible shop run by a horrible people. DO NOT SHOP HERE.