Mrs Robinson Reviews 100

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Really great customer service. Alerted me immediately about all stages of the delivery in person and arranged a convenient time. Item arrived promptly. Really well packaged. Beautiful pendent light sh... See more

Rated 5 out of 5 stars

Firstly when I visited the shop in Crystal Palace the shop assistant was really helpful, he readily measured the items I was interested in. Going on the web site and ordering the item I wanted was eas... See more

Company replied

Rated 5 out of 5 stars

Very friendly staff although all correspondence was made through email. I had a slight fault with an item I bought but it was rectified immediately by a new part and my return shipping cost paid immed... See more

Rated 5 out of 5 stars

Fabulous customer service and lovely items (I bought 2 x Natural Jute Shades), exactly what I was looking for and at a really reasonable price. Although I shopped online, next time I'm up in Crystal P... See more

Company details

  1. Furniture Store
  2. Garden Furniture Shop
  3. Gift Shop
  4. Home Goods Store
  5. Lighting Store
  6. Mirror Shop

Written by the company

Mrs Robinson was founded in 2004 by interior design and vintage fanatic Michelle. Today, Mrs Robinson is an Independent Interior and Homeware Concept Store with two brick-and-mortar stores in Crystal Palace and East Dulwich, South London, and an online emporium. Home Interior lovers can shop an inspiring curated mix of eclectic home accessories, modern and industrial furniture, cocktail chairs, and sofas with exclusive upholstery, unique lighting, fun wall art, artificial indoor plants that look like the real deal and a range of cool, quirky, and distinctively different gifts. Mrs Robinson is Fun, Glam, Disco, and a lot of Rock 'n' Roll. UK Stockist for leading European Homeware Brands Madam Stoltz, HKLiving, &Klevering, Seletti, The Dybdahl, and emerging Brighton-based artist MSDRE.


Contact info

4.9

Excellent

TrustScore 5 out of 5

100 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Beautiful Unique Shop…

I often browse and shop in the Crystal Palace Mrs Robinson. Apart from the beautiful unique pieces they have on sale, the staff go the extra mile to help customers from browsing to purchasing. I would certainly recommend this shop.

May 6, 2026
Rated 5 out of 5 stars

Really great customer service

Really great customer service. Alerted me immediately about all stages of the delivery in person and arranged a convenient time. Item arrived promptly. Really well packaged. Beautiful pendent light shade looks great in my lounge. One happy customer. Keep up the good work Mrs Robinson!

April 28, 2026
Rated 5 out of 5 stars

Lovely

Lovely. Came early, easy to assemble and looks great. Now if we can keep the dog off it….

April 21, 2026
Rated 5 out of 5 stars

Highly Recommend

Fabulous customer service and lovely items (I bought 2 x Natural Jute Shades), exactly what I was looking for and at a really reasonable price. Although I shopped online, next time I'm up in Crystal Palace I will be heading to the shop, card in hand! Thank you!

November 18, 2025
Rated 5 out of 5 stars

I do recommend Mrs Robinson

I ordered a very fragile glass bowl. The item was extremely well wrapped and therefore very well protected.
The regular updates prior the delivery were appreciated.
Thank you Mrs Robinson

September 25, 2025

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